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Quest Software 2022 Predictions: Overcoming the IT talent shortage in 2022

vmblog predictions 2022 

Industry executives and experts share their predictions for 2022.  Read them in this 14th annual series exclusive.

Overcoming the IT talent shortage in 2022

By Curtis Johnstone, Senior Engineer at Quest Software

2021 was a year hallmarked by the IT talent shortage.  A steady stream of new high risk cybersecurity threats, compounded with the great resignation, further taxed an already burned-out IT workforce.

As we head into the new year, here are a few of the trends that are top of mind from a Microsoft IT systems management perspective. We look to better understand how some of the workforce trends that proliferated in 2021 will translate into 2022:

The Great Resignation and IT Talent Shortage will Accelerate IT Solution Adoption and Automation

We are in a time of "The Great Resignation" - as we witness employees across roles, professions, and in all types of organizations leave their jobs in droves. Continuing into 2022, this workforce trend means IT teams are facing a talent shortage pinch, losing admins qualified to manage key pillars platforms like Active Directory, and IT pros that were focused on delivering Microsoft 365 to their organizations to drive collaboration.

With workforce shortage issues becoming increasingly dire, IT pros will turn to high-quality automated solutions and cloud platforms to make up for some of this loss of manpower. Solutions that streamline end-user requests, implement IT workflows, and govern the usage of IT services such as the Microsoft 365 apps, will help ease the burden on IT staffing. This will be especially true as the adoption of hybrid and multi-cloud services continues to pick up steam heading into 2022.

The Release of Windows Server 2022 Will Spur Organizations to Re-Examine Their IT Strategy

As IT teams prep for the year ahead, the release of Windows Server 2022 will be an important factor in their planning. The new version of Windows Server promises multiple benefits, from more advanced security to new hybrid capabilities to scalability improvements to keep up with cloud adoption, but upgrading entails both effort and risk. Windows Server 2022 marks a larger inflection point that will spur organizations to reassess their IT strategy in 2022 more broadly, driving greater demand for specific third-party services and solutions to meet those organization specific goals.

Licensing Costs Will be Top of Mind in 2022

Organizations will be paying close attention to budgets and licensing costs in the coming year. Look no further than Microsoft, who plans to increase the monthly fee for most Office 365 and Microsoft 365 plans effective March 1, 2022.

The increased adoption of cloud services and workforce turnover, combined with the IT talent shortage, will require organizations to clearly understand their license usage to right-size and optimize their license expenditure. Organizations will benefit greatly from tooling which seamlessly give insight into which licenses they can reduce and re-assign effectively to eliminate unnecessary costs.

Tenant-to-tenant (T2T) Migrations Will Become More Complex and Time-Consuming

In 2022, we will see an increased focus on pre-migration analysis and planning, with M&A projects taking significantly longer than in previous years. With security being a business-critical priority, the migration of legacy permissions configured decades ago, should and will be more tightly scrutinized during migrations. Email is slowly losing its dominance as the primary communication method within organizations, and more important organizational data is finding its home on SharePoint Online and OneDrive for Business. IT pros will adjust the priorities and strategies for T2T migrations, such as IT integrations associated with M&As, and scrutinize the data and permissions involved - based on complexity, usage patterns, and business criticality - to carefully consider how to ensure seamless coexistence during the migration project.

In short, productivity and empowerment without sacrificing security and efficiency should be top of mind in the new year for all organizations.



Curtis Johnstone 

Curtis Johnstone is a Distinguished Engineer, Office of the CTO in the Microsoft Platform Management division at Quest Software. He has over 15 years of enterprise application development experience and currently focuses on Office 365 including Microsoft Teams, Skype for Business, Lync, and Microsoft Exchange. His expertise is the development of enterprise management solutions for Microsoft Office 365, Exchange & Skype, and the design, deployment and administration of eneterprise Office 365, Skype for Business and Exchange deployments.

Published Monday, January 10, 2022 7:30 AM by David Marshall
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