By Eric Helmer, chief technology
officer at Rimini
Street
Cloud Infrastructure-as-a-Service
(IaaS) has emerged as an attractive way for organizations to reduce IT costs,
improve performance, and serve as the basis for launching new technologies. But
many businesses are reluctant to actually move to the cloud for fear of having
to decommission their non-cloud resources - tossing those investments and
disrupting the business in the process.
In reality, an "all-or-nothing"
approach to the cloud is not realistic for many organizations that should
retain non-cloud resources, which is where a hybrid approach to IT comes in - a
mix between internally-deployed and cloud-based workloads.
Where to Start Your Hybrid
Infrastructure
The logical first question to ask
when moving to a hybrid IT infrastructure is, "where do I begin?" The answer
isn't quite as simple, however, because it depends on the objectives of the
specific organization making the move.
The first thing to consider is the
age of your current internally-deployed hardware. If you only just recently
invested in brand new hardware, jumping to a hybrid infrastructure now probably
doesn't make much sense because you'll likely be throwing away ROI by walking
away from machines that are perfectly capable. That caveat aside, most
organizations begin their hybrid IT journey based on one of three variables:
- Geography. Just
as it sounds, this entails transitioning infrastructure that is located in
a specific region of the world or country. If, for example, your servers
in Texas run non-production environments that aren't mission-critical to
the business, they're a good candidate to move to the cloud with minimal
risk of disrupting operations.
- Department. For
some organizations, it may make sense to migrate operations to the cloud
based on individual department, such as finance or accounting. It
typically makes sense to start with the departments that can make the move
while slowing down business as little as possible.
- Timing. Organizations
are often at a crossroads when the time comes for a hardware refresh, but
this can be an excellent time to transition some of your infrastructure to
the cloud. When executed shrewdly, moving to the cloud can provide
operational efficiencies and cost savings as opposed to investing in the
latest and greatest internally-deployed hardware. Further, investing in
new hardware means you're committing to said hardware for a number of
years, which ultimately limits flexibility.
The path your organization chooses
may require a full audit of your IT infrastructure so you can identify which
areas to attack first.
Potential Pitfalls to Consider
The major cloud providers have online
calculators designed to help you estimate the total cost of ownership (TCO),
but organizations should use them with a cautious (if not somewhat skeptical)
eye. These tools only really provide a loose estimate of what your costs will
be because they can't possibly take into account your organization's specific
situation needs. They also rarely take into account other costs associated with
migrating to the cloud, including disaster recovery, cloud-specific training
and labor, continued data center support for resources that remain
internally-deployed, and other organization-centric costs such as data transfer
fees.
The costs can certainly add up quickly
and may lead to sticker shock for those who aren't prepared. It's on IT leaders
to understand the complete costs of their current operations, as well as what
each cloud vendor includes in its services. Many cloud platforms simply provide
access to compute and storage, but people often don't realize there could be
additional costs including other essentials such as backups, administration,
data integration, bandwidth, and usage monitoring.
Another major consideration is
security. A common misperception is that cloud providers include application
and network security - they usually don't. You need your own protections and
security mitigation approaches in place, and most businesses that move to the
cloud don't have an existing person on staff to handle these logistics. This is
absolutely vital because the potential costs of recovering from a security
breach can be downright crippling.
Winning Organizational Buy-in
Getting executives to buy into a move
to an IaaS cloud can be a challenge, but that's not particularly surprising
once you understand the time and resources it takes to successfully pull off
such a move. I have found it successful for CIOs (or other IT leaders) to
partner with CFOs (or financial leaders) to strategize, sell, and ultimately implement
a hybrid IT strategy. On one hand, CIOs can strategize a migration that makes
sense for everyday users on the ground while also explaining the business value
to the CFO. Armed with this information, the CFO is in a much better position
to convey the business value to a wider audience, specifically those who will
ultimately make the decision to move forward.
Before starting a cloud journey,
organizations need to take a hard look at what the current costs of their
internally-deployed infrastructure are today to truly understand what the ROI
could be. I've seen far too many organizations take a blind leap of faith into
the cloud, only to be burned by experiences and expenses they didn't foresee.
Even though migrating to a hybrid IT
infrastructure is a technical move at its core, it will ultimately be viewed as
a financial decision. The bottom line is that if the move doesn't make
financial sense to the organization, it's not going to fly with key
decision-makers. The migration needs to be accompanied by underlying business
benefits, whether it's fostering innovation, driving new revenue, slashing
costs, taking market share from competitors, or a combination of the
three.
In the end, going "all-in" on the
cloud isn't a realistic goal or approach for most organizations. A more
measured hybrid IT infrastructure strategy is typically the right answer for
most organizations, and those who win are those who map out a strategic launch
calendar, consider the costs and potential pitfalls involved, and work with
business leaders to achieve full buy-in from the top.
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ABOUT THE AUTHOR
Eric
Helmer is an information technology executive with 25 years of experience
and proven leadership delivering strategic corporate IT transformational
projects. He has a strong track record in designing and implementing technical,
complex enterprise technology initiatives that provide real return on
investment, competitive advantage, and growth for companies.
Mr.
Helmer has a broad consulting background with firms such as Linium, ADI
Strategies, and The Hackett Group, where he has delivered successful IT
projects throughout the U.S., the U.K., India, the UAE, Singapore, and
Thailand.
As
Chief Technology Officer at Rimini Street, Eric is charged with advising
clients on strategic innovative initiatives that align with financial,
technical, and functional long-term corporate goals across various applications
including Oracle, SAP, IBM, and Microsoft. These initiatives are designed
to maximize the effectiveness of their mission-critical enterprise software
systems.
Before
joining Rimini Street, Mr. Helmer was a vice president at Velocity Technology
Solutions, where he led the application services team in delivering
transformational cloud and IT solutions for Oracle enterprises.
He
is a published author, Oracle ACE alumni and a sought-after, award-winning
industry speaker in Oracle conferences. He also has served on many board of
directors including the Oracle Developer Tools User Group (ODTUG).
Mr.
Helmer holds a Master's degree in business administration and a Bachelor of
Science degree in computer science.