Adobe kicked off Adobe Summit 2022, the world's largest digital
experience conference, and unveiled new innovations in Adobe Experience
Cloud that empower brands to make the digital economy personal, with
powerful digital experiences that can be personalized to millions in
milliseconds. Adobe Summit 2022 is fully virtual and powered by Adobe Experience Cloud.
During
the event, participants will have the opportunity to hear from industry
leaders, luminaries and celebrities across sectors, including:
- Industry Leaders: Nike
CEO John Donahoe, Walgreens Boots Alliance CEO Rosalind Brewer, The
American Red Cross CEO Gail McGovern, Prada Group Marketing Director and
Head of CSR Lorenzo Bertelli, Real Madrid Chief Transformation Officer
Michael Sutherland and BMW Group Senior Vice President Customer and
Brand BMW Dr. Jens Thiemer will discuss leading in the digital economy.
- Luminaries: Actor,
producer, screenwriter and entrepreneur Ryan Reynolds; authors Adam
Grant, Michael Pollan and Mo Gawdat; fashion designer and businesswoman
Vivienne Westwood; athlete Allyson Felix; actress Gillian Anderson and
actress and real estate agent Chrishell Stause will share how digital
has impacted their careers. Actress Kristen Bell will give participants a
peek at Adobe's latest innovations during "Sneaks."
To watch the keynotes, explore more than 200 sessions, network with peers or speak live with an Adobe expert, visit the Summit web experience.
"Customer
experiences and seamless journeys - built on insights, data and
compelling content - are what make the digital economy personal," said
Anil Chakravarthy, president, Digital Experience Business at Adobe.
"Adobe Experience Cloud is the go-to personalization engine in the
digital economy, empowering every business to engage deeply with their
customers across all digital channels."
Consumers
have grown accustomed to moving their activities online. In fact,
e-commerce spending is projected to surpass $1 trillion in the U.S.
alone this year, according to the Adobe Digital Economy Index.
To help businesses grow and thrive in this environment, Adobe announced
new customers, partnerships and Adobe Experience Cloud ecosystem
growth.
Among
the customers included in Adobe's announcements are BMW, The Coca-Cola
Company, Coles, Dick's Sporting Goods, Epic Games, EY, General Motors,
Major League Baseball,
NASCAR, NVIDIA, Panera Bread, Real Madrid, ServiceNow, Suncorp, T.Rowe
Price, TSB Bank, and Walgreens Boots Alliance. Expanding Adobe's partner
ecosystem, Adobe announced partnerships with OneTrust, to simplify
consent management; Anaplan, to bring financial planning into marketing
workflows; as well as the next phase of e-commerce integrations with
FedEx, Walmart and PayPal, all available now. Adobe also announced a
collaboration with The Weather Company, an IBM Business, that empowers
businesses to leverage weather data to personalize digital
communications.
Adobe Experience Cloud Innovations Announced at Summit
These
innovations empower businesses to build and deliver personalized
customer experiences at scale, with accelerated content velocity,
seamless customer journeys and real-time customer data from Adobe's
enterprise-grade customer data platform (CDP), Adobe Real-Time CDP.
Personalization at Scale, Powered by Adobe Experience Platform
- Adobe Experience Cloud, Powered by Adobe Experience Platform: Adobe
Experience Cloud applications are now powered by Adobe Experience
Platform, Adobe's open and extensible enterprise platform that
transforms data into real-time, unified customer profiles that can be
activated to deliver personalized customer experiences through Adobe
Experience Cloud applications.
- Cross-Cloud Integrations: Adobe's
offerings across Adobe Creative Cloud, Adobe Document Cloud and Adobe
Experience Cloud empower brands to tell powerful stories, meet the
demands of remote work and personalize experiences in the digital
economy. A unified workflow between Adobe Workfront, Creative Cloud
Enterprise and Adobe Experience Manager Assets powers end-to-end content creation and delivery.
The new Adobe Acrobat Sign connector for Workfront Fusion makes it easy
for brands to integrate and automate e-signing into their Adobe
Workfront business processes.
- Adobe Experience Cloud for Healthcare: Healthcare is personal and the experience should be too. With Adobe Experience Cloud for Healthcare,
healthcare enterprises can design and deliver more personalized digital
experiences, empowering consumers to actively manage their own health.
Real-Time Customer Data Platform
- Real-Time Customer Data Capabilities: To deliver content and experiences at the speed and scale needed in the digital economy, Adobe announced the integration of Adobe Real-Time CDP and
Adobe Target, enabling brands to personalize millions of web
experiences in milliseconds. New trust enhancements, including the
integration of OneTrust's consent management solution, empower
businesses in highly regulated industries to safely leverage customer
data to tailor experiences.
Content Velocity and Seamless Customer Journeys
- Advanced AI Features: Driving growth requires business-changing customer insights that can power personalized experiences. Artificial intelligence (AI) innovations in
Adobe Experience Cloud, powered by Adobe Sensei, Adobe's AI engine,
allow businesses to personalize content, predict revenue and customer
behavior and transform data into actionable insights. Over 80% of Adobe
Experience Cloud customers are now using Adobe Sensei to power
experiences for their customers.
- Adobe Learning Manager: Adobe's new, cloud-based learning platform makes
it easy to create new and engaging digital learning experiences for
customers, partners and employees - a priority for businesses looking to
drive customer retention, sales performance and bridge the knowledge
gap.
- Metaverse and Immersive Experiences: New
integrations across Adobe Creative Cloud and Adobe Experience Cloud are
fueling the creation and delivery of immersive experiences, to position
brands to succeed in the metaverse.
Among these innovations is the launch of the Adobe Substance 3D Modeler
in beta that makes 3D creation and sharing more accessible and powerful
than ever.
- Sneaks From Adobe's Research Labs: The
latest innovations from Adobe's research labs help businesses leverage
technology like AI, machine learning (ML) and augmented reality (AR) to
stay ahead of the customer experience curve. Leveraging the principles
of vision science, the Project Design Decoder sneak, for example,
focuses on improving accessibility on retailer websites.