Catchpoint announced the release of
Catchpoint Symphony, its newest User Experience (UX) platform enabling
observability and monitoring practitioners to accelerate optimization of
digital experience, services, and web applications.
Reimagining the fragmented observability market, Catchpoint
Symphony has been designed from the ground up with input from hundreds of
practitioners and extensive usability studies and is developed for Catchpoint's
existing user base of site reliability engineers, monitoring and observability
strategists and network architects. Symphony is highly intuitive, easy to
onboard with and utilize. It delivers a common toolset with efficient,
simplified and results-driven workflows and is highly extensible. Built on a
completely new and modern technology stack, the Symphony UX is unleashing the
power of Catchpoint's Observability Network which is the largest and most advanced in
the industry. Customers will be able to perform more advanced testing and
monitoring, analyze and correlate broader data sets, collected from even more
telemetry sources. In addition, Symphony is enabling faster product innovation
- the speed at which new capabilities can be added to the Portal has increased
exponentially.
"Enterprises increasingly rely on public infrastructure to deliver
services and reach users globally - commercial Internet, multi-access edge
computing (MEC), multi-CDNs, Internet security, hybrid-cloud, and SaaS" said
Mehdi Daoudi, CEO at Catchpoint. "Although the business benefits of leveraging
public infrastructure are tremendous, it introduces a lot of complexity and
dangerous blind spots, leaving our customers vulnerable to business impacting
outages. It also makes it harder to identify and troubleshoot issues
proactively before they impact digital user experience. With Symphony and the
Catchpoint platform, our customers can remove the inherit public infrastructure
blind spots and can identify and fix problems faster than before."
Using Symphony, IT departments can quickly visualize user
experience, service, application, and network performance across all data
sources, including real user monitoring (RUM) browser data, BGP and network
data, user sentiment and proactive tests. Based on test comparisons, Symphony
outperforms legacy UX systems by 83%, cutting performance issue identification
down to within a 10-second timeframe.
"The new Catchpoint User Experience has really improved
the way we are able to view our data. It's much more efficient being able to
combine both Active and Real User data into a single dashboard view." - Robin
Schenck, QA & Release Manager, Blue Nile
Catchpoint Symphony is now available to
Catchpoint's global network of Enterprise customers.