Zenoss Inc., the leader in AI-driven full-stack monitoring,
announced Scrubs & Beyond (S&B), the largest supplier of
health care apparel in the United States, has chosen ADCom Solutions to
provide managed IT services powered by Zenoss.
S&B
specializes in the freshest assortment of premium scrubs made available
through a high-service, omnichannel experience. S&B opened its
first retail store in 2000 and has grown to 113 locations operating in
more than 30 states. Recently, the company's strategic and operating
paradigm has shifted from one of a retailer with an e-commerce business
to a digital merchant with stores.
As
part of S&B's digital transformation, ADCom helped the company
consolidate its internet and voice services by providing new VoIP
phones, broadband aggregation and LTE backup across its retail
locations. ADCom then upgraded S&B to the VEEUE platform, which is
powered by Zenoss. Since then, the company has observed measurable
infrastructure improvements that have positively impacted business
outcomes. S&B uses the VEEUE platform to continuously verify the
health of the infrastructure, receive alerts, automate incident
management, and analyze historical trends.
"We
consider ADCom and Zenoss strong strategic partners of S&B," said
Nathan Butterhorn, senior manager of information technology at Scrubs
& Beyond. "Following the completion of the project, we reduced
trouble tickets received from stores by more than 70%, and the ADCom
team continues to work closely with our internal team to ensure our IT
infrastructure is always running smoothly."
Zenoss Cloud,
which powers the ADCom VEEUE platform, is the leading AI-driven
full-stack monitoring platform that streams all machine data, uniquely
enabling the emergence of context for preventing service disruptions in
complex, modern IT environments. Zenoss Cloud leverages the most
powerful machine learning and real-time analytics to give companies the
ability to scale and adapt to the changing needs of their businesses. To
learn more about Zenoss Cloud, visit https://www.zenoss.com/product.
"We're
thrilled to be a part of S&B's digital transformation journey,"
said Greg Stock, CEO of Zenoss. "They have a relentless focus on their
customers, and we are honored to have their trust as they continue to
innovate, offer new and unique products, and set the standard for great
customer service."