Celigo announced the findings of its commissioned study
conducted by Forrester Consulting. The study surveyed 413 global IT and finance
decision-makers to evaluate the impact of using an advanced iPaaS on a
business.
"Digital transformation has accelerated exponentially,
allowing virtually every company to reach a baseline of digital maturity,"
said Mark Simon, Vice President of Strategy at Celigo. "As we enter the
Post-Digital era, companies must leverage an advanced iPaaS to drive their
automation strategy and ensure complete visibility to make real-time decisions."
According to the report, mid-market companies that successfully
evolve their digital technologies, people and processes with advanced iPaaS
solutions win in this new environment against more established and
better-funded competitors. The report also found it's not just possible but
practical to use iPaaS to support B2B and analytics use cases that enable
consolidating integration technology.
Additional key findings include:
- Organizations
that don't have iPaaS struggle with data management.
- Two out of three respondents from organizations that don't
have iPaaS said lack of visibility into the data needed to make real-time
decisions (67%) and a lack of data integrity due to manual data entry,
delays, incompleteness and errors (65%) are major challenges of their
firms' current SaaS landscapes.
- The
need to move beyond basic automation and get to a level of smart,
data-driven automation strategy is a priority for organizations
- 76%
of respondents said the top priority for organizations this year is to
innovate business processes.
- Other
priorities include modernizing data warehouses (74%), followed by
increasing process automation (72%).
- Key
requirements for advanced iPaaS solutions to bring companies into the
post-digital age include:
- 64% of respondents said an iPaaS solution must equip each
employee with the tools and skills to build and deploy business process
automation where needed.
- 46% said using an advanced iPaaS solution would give their
organization a meaningful starting point for IT and non-IT users to
automate business processes.
"To empower teams across the enterprise, we have to look at
the processes holistically," continued Simon. "When the proper technology is in
place, like an iPaaS, companies can grow faster, reduce operational costs, and
improve the customer experience."
For more information
and to download the study, please visit
here.