Virtualization Technology News and Information
Tanium Partners with ScreenMeet to Power One-Click Remote-Desktop Sessions from Any Endpoint

Tanium and ScreenMeet announced a strategic partnership to deliver one-click ScreenMeet sessions from the Tanium platform.

Tanium will resell ScreenMeet's software as an add-on capability to the robust Tanium XEM platform, offering 99 percent cloud reliability and a seamless remote-desktop experience that doesn't require toggling between multiple solutions. Tanium architecture makes ScreenMeet software available on demand from every endpoint.

"ScreenMeet takes advantage of the Tanium platform to deliver an instant remote-desktop solution without adding another agent to the customer environment," said Rob Jenks, SVP of corporate strategy at Tanium. "And because Tanium has complete control over the endpoint, ScreenMeet can be launched securely with elevated privileges, improving security and help desk time-to-resolution simultaneously."  

The integrated solution will offer customers attended (user-approved) and unattended (no user present) remote desktop capabilities. Many vendors require additional centralized infrastructure for unattended remote desktop capabilities, but the Tanium + ScreenMeet partnership enables unattended capabilities that do not need additional technology investments to work.

"The continued rise in distributed workforces makes providing efficient remote-desktop support to all endpoints critical to IT operations and security success," said Lou Guercia, COO at ScreenMeet. "Partnering with Tanium enables us to offer seamless service and secure access anywhere for our customers."

Joint Tanium and ScreenMeet customers can expect to see significant productivity gains in their help desk processes. Early adopters have already experienced: 

  • A 30 percent increase in level one first‐call resolutions 
  • Reductions in case handling time from one or more days to less than half a day  
  • Significant operational cost reduction
  • A simplified experience for both the agent and the employee being supported

"Tanium and ScreenMeet have created the best remote desktop experience I've ever seen," said a desktop administrator at IT and cloud solutions provider AHEAD. Existing Tanium customers can find out why by contacting their account teams to learn more and new ones can test drive the solution at

Published Wednesday, June 22, 2022 1:56 PM by David Marshall
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