Revenera released the Revenera Monetization Monitor: Software Monetization
Models and Strategies 2022 report. Part of an
annual series, now in its fourth year, this report provides product executives
at software, intelligent device and IoT companies with benchmarks about digital
business models-software deployment and delivery, pricing and monetization.
"Software companies have been embracing
SaaS and subscription models for years. It's clear that they're continuing to
accelerate this move, while also maintaining existing products that still hold
a lot of customer value and revenue," said Nicole Segerer, SVP and General
Manager at Revenera. "In order to support a hybrid product portfolio and run a
successful transformation, suppliers also need clarity into how their products
are being used, an area that shows room for improvement. About three quarters
of respondents do not yet have an easy way to analyze product usage,
potentially putting their strategic initiatives at risk."
Highlights from the Revenera Monetization Monitor: Software Monetization
Models and Strategies 2022 report include:
- The trends toward SaaS
deployments and subscription/term monetization models continue for the
fourth year in a row, while on-prem software and perpetual licenses
continue to hold a strong presence.
- Software-as-a-service
(SaaS) is the deployment model showing the greatest anticipated growth in
the next 12-18 months, as reported by 59 percent of this year's survey
respondents. Again this year, the deployment model showing the greatest
anticipated decline is on-premises (33 percent).
- The monetization model
showing the greatest anticipated growth in the next 12-18 months
continues to be subscription, as reported by 54 percent. As has been the
case in the past, the monetization model showing the greatest anticipated
decline is perpetual (33 percent).
- For companies that
currently use one monetization model extensively (≥51 percent of their
business), subscription and perpetual are tied for the lead.
- Nearly a third (31
percent) of respondents currently use consumption-based models
moderately; an additional 14 percent use them extensively.
- Data and analytics are crucial
to providing insights into utilization, adoption and engagement
- Usage data may be
applied for feature prioritization or roadmap development, UI/UX design,
beta testing, deprecating features, pricing decisions, software version
decisions, and piracy tracking. As was the case in 2021, only about ¼ (26
percent) of respondents indicate that their organization can currently
gather product usage data "very well."
- In 2022, 35 percent of
respondents reported being able to gather product usage data, but rely on
manual processes or engineering work, showing an improvement from 2021,
when 44 percent required such interventions.
- In the next 12-24
months, 18 percent plan to gather product usage data, twice the rate (9
percent) reported in 2021.
- Understanding and supporting
how customers want to pay for and consume software is crucial, but the
alignment of price (expense for the customer) and value (its perceived
worth to the customer) is an ongoing challenge.
- Suppliers report
growing interest in consumption models (with 41 percent planning to
implement them) and metered models (with 34 percent planning to implement
them).
- Successful
implementation of outcome-based, metered and consumption-based
monetization models requires that the supplier have clarity into the
value being delivered to customers, but only 32 percent of respondents
feel that pricing is "totally aligned" with the value provided to
customers. This is a small uptick from 30 percent in 2021, but shows
continued room for improvement in aligning price with value.
- Top hurdles to
aligning price and value include lack of insights to monetize the most
valuable features (44 percent), the risk of changing business models (43
percent) and lack of customer acceptance for new monetization models (42
percent).
- Entering new vertical markets
is the top driver of planned change to monetization models.
- The top reason for
changing licensing strategies in the next 12-18 months is to "better
support pricing and packaging changes," as reported by 35 percent.
- Among organizations
that are planning to change monetization models, the top reason for
nearly ⅔ (65 percent) is to enter a new vertical market. Other top
drivers include moving to an "as-a-service" offering (64 percent) and
eliminating revenue leakage (63 percent).
- The top drivers of
change among those who changed monetization models over the past two
years include implementing a recurring revenue model (52 percent),
responding to competitive dynamics (51 percent and improving relations
with customers (48 percent).