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MOD Mission Critical 2023 Predictions: Uncovering opportunity as the industry shifts


Industry executives and experts share their predictions for 2023.  Read them in this 15th annual series exclusive.

Uncovering opportunity as the industry shifts

By Michael Hollander, Founder and CEO, MOD Mission Critical

As we emerge one more year removed from the after-effects of a global quarantine, it's been a mixed bag for the technology sector. On one hand, concerns regarding economic sluggishness, inflation, supply chain issues and even global recession looms, on the other, there are still plenty of opportunities for MSPs and the channel to perform well - and even thrive.  In many ways, it's about the adjustments that these companies will have to make as needs and resources shift.

There are always constants. Organizations continue to crave new and innovative ways to communicate and collaborate in a cost-effective manner. There's been an emphasis on cloud and 5G services, which offer numerous opportunities to streamline operations while offloading many of the associated headaches.

And while it hasn't all been perfect, the general perception is that things can - and ultimately will - improve with time.

More bundling than ever

As corporate belts tighten in 2023 (almost a given with the marketplace and inflation), you can expect many providers to bundle their services to make them more comprehensive and cost efficient. Multiple packaged options will come together as part of a comprehensive services suite that will at least temporarily quell notions of a la carte opportunities. These bundles will include critical areas of concern - cybersecurity, disaster recovery, colocation and IP services, among dozens of other opportunities.

Every day, competitive organizations strive to uncover new lines of business, however possible. Bundling, many will soon discover, will be just the recipe to help them remain profitable, all while giving customers new levels of integration and support.

Higher cross-connect charges

Of course, it's not all so rosy. As access to critical services become more costly, and thus less available at times, providers will likely pass on some of this cost. And certainly data center operations will be no different. Take, for example, the concept of "cross-connect." This tech refers to the physical hardware that lends a straightforward, point-to-point connection within the data center. Cross-connect is also critical to a network's ability to transfer data between providers - be they telco, internet or cloud. This need will translate to upcharge.

More direct connects to public clouds and other popular destinations

In recent years, many companies have turned to pay-per-use "aaS" options that - while offsetting cost and management - do little to support scalability via the cloud. Now that the major cloud providers are further mobilizing their services to increase availability, direct connections should play a huge part. AWS, Microsoft and Google are among the many providers to support this form of private, secure connection. Expect many more to follow suit. MOD Mission Critical, for example, is an AWS Direct Connect delivery partner, meaning that it is equipped to support connectivity between AWS and your end location, wherever and whatever that is.

More managed infrastructure

Managed infrastructure has many benefits. There are options to streamline performance, decrease hands-on management, increase support and cut cost. And, as the market for cloud and other on-demand services increase with time, we'll certainly see more managed infrastructure deployments as well. In fact, IBM noted that approximately 71 percent of businesses [1] see IT infrastructure as a "competitive advantage" that "optimizes business performance." I concur.

These are, of course, just a few observations. As new trends emerge at a rapid pace, it's logical that we'll see even more developments this year. From our perspective, MOD Mission Critical has the portfolio of partners and services to thrive despite constant shifts in the tech landscape.




Michael Hollander is the Founder and CEO of MOD Mission Critical, a worldwide network integrator. After a four-year stint with Allegiance Telecom, (later XO Communications) at 27, Michael Hollander began a venture of his own by co-founding global data network service provider WBS Connect, where he was a managing partner receiving accolades from the Denver Business Journal and INC 500 for triple digit growth. In December of 2009, WBS Connect was purchased by Global Telecom and Technology (GTLT), where he is still a shareholder. Since the integration completion of WBS, Mike has been able to focus all of his efforts on MMC. In the afternoon most days, Mike can be found trail running along the Front Range of Colorado or spending time with his wife Carissa and 3 daughters. He attended Colorado State University where he earned his B.A. in Communications. He and his wife are also the proud owners of three small dogs, Moxie, Jasper and Dolly Parton.

[1] “The IT infrastructure conversation.” IBM Global Business Services. Accessed November 2022.
Published Thursday, December 01, 2022 7:40 AM by David Marshall
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