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Oomnitza 2023 Prediction: Secure Offboarding Keeps the Spotlight on Enterprise Technology Management

vmblog-predictions-2023 

Industry executives and experts share their predictions for 2023.  Read them in this 15th annual VMblog.com series exclusive.

Secure Offboarding Keeps the Spotlight on Enterprise Technology Management

By Arthur Lozinski, CEO and Co-Founder of Oomnitza

As CIOs press on to deliver on digital transformation and other strategic initiatives, the question around proper funding continually comes up. Where is IT going to find the budget necessary to properly fund disruptive initiatives such as digital transformation?

To this end, in 2023, CIOs are going to realize that there's a treasure chest of potential funding sitting right there in their existing budgets. The key will be in elevating their attention back to operations, as they realize significant IT productivity efficiencies can be gained by automating and optimizing the key business processes that span siloed point management tools and touch broad sections of their technology portfolio landscape.

Today, these processes are done mostly through manual workflows, which creates all sorts of cost inefficiencies, invites human errors, and risks security vulnerabilities and issues come audit time. Relying on siloed management tools also creates data hygiene issues, as they frequently store inconsistent data regarding the same assets.

For example, take the seemingly mundane process of employee offboarding. This process will rise in importance in 2023, as an increase in employee turnover is accelerating IT asset loss and increasing security incidents. According to one survey, 12 percent of all employees take sensitive intellectual property (IP) with them when they leave an organization.[1] This is forcing IT and HR to readdress automated offboarding and onboarding capabilities.

Today, the offboarding process is typically executed through manual workflows, which require touching several technology management systems. Tasks can include terminating in an HR system, notifying stakeholders of the change in employee status, locking corporate laptops, revoking access to on-premises and SaaS applications, reassigning ownership of documents, data and cloud resources, and reimaging and returning employee-issued devices, to name only a few.

Automating manual processes such as employee offboarding could significantly free up existing IT resources to be reassigned to more strategic initiatives like digital transformation. As we've learned, it's typically much more efficient to let computers do the work.

The potential to better utilize existing budget doesn't stop there. Let's talk about making limited IT headcount more productive. For instance, when an employee leaves, IT incurs the task of making sure monthly cloud infrastructure charges and SaaS licenses are either turned off or properly transferred to another employee. Here again, today this is typically a manual workflow that also impacts licensing, cybersecurity, audit, and compliance.

Of course, there's a big question: How will CIOs automate their key business processes that span technology management silos? The answer is an emerging category of applications called Enterprise Technology Management (ETM). ETM holds the promise of helping CIOs move IT closer to running an autonomous, self-driving operation.

Enterprise Technology Management (ETM) platforms unify technology lifecycle management and process automation across an organization's entire IT estate, including endpoints, applications, infrastructure, and cloud. They provide a single system of record and action for technology assets across IT (CIO and ITOps) and security (CISO, GRC) leaders, enabling their teams to align, make informed decisions, and achieve business objectives. By automating long-standing manual business processes, enterprises can optimize resources, security, compliance, experience, and technology spend. The improvements in operational efficiency and reduction in tech debt can serve to free up funds for strategic, innovative initiates.

Secure offboarding was the killer ETM use case in 2022, and current indicators - including a steady stream of corporate layoffs that have yet to subside, and recent research quantifying the amount of lost IT assets and cybersecurity risk that accompanies insecure, manual offboarding processes - show that it will continue to dominate in 2023.

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ABOUT THE AUTHOR

Arthur-Lozinski​ 

Arthur Lozinski is the CEO and Co-Founder of Oomnitza. Arthur is focused on scaling the company's reach, evangelizing ETM and spearheading the mission of providing key business process automation for IT across all enterprises, ranging from fast-growing companies to Fortune 500 giants. Arthur co-founded Oomnitza in 2012, along with Trent Seed and Ramin Ettehad, to provide solutions that advance the way organizations manage and secure their IT estate.


[1] Insider Risk on the Rise: 12% of Employees Take IP When Leaving Jobs: https://www.infosecurity-magazine.com/news/12-of-employees-take-ip-when/

Published Tuesday, December 13, 2022 7:30 AM by David Marshall
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