Riverbed announced new
updates to Alluvio IQ, its cloud-native, SaaS-delivered Unified
Observability service that empowers IT with actionable insights to
remediate problems faster and improve the digital experience. The latest
capabilities expand Alluvio IQ's reach of machine learning and
automated investigations to include end user experience telemetry from
Alluvio Aternity Digital Experience Management to solve issues in remote
and SASE environments as well as integrate with third-party tools.
Alluvio IQ enables IT organizations to "shift left," enabling all staff
to do the job of more experienced IT experts, freeing-up senior IT staff
to focus on strategic business initiatives.
"IT teams are struggling with the complexity of today's environments.
Siloed tools designed for a single domain have created blind spots in
new environments such as remote work and SASE. IT teams often need to
look at different perspectives, from flow, packets, infrastructure, and
end user experience to fully understand a problem and its impact," said
Richard Tworek, Chief Technology Officer, Alluvio, at Riverbed. "The
latest release of Alluvio IQ now includes the end user experience
perspective powered by Alluvio Aternity to help diagnose issues in
remote work and SASE/SSE environments. We also added support for
third-party tools to further expand the reach of Alluvio IQ's
automation. These features further accelerate troubleshooting by
providing IT with a single source for alerts and supporting data."
"Alluvio IQ is helping my team realize a self-healing network. Using the
built-in features of runbooks and AI/ML we can reduce the number of
alerts and capitalize on our automation processes to perform corrective
actions to the network before users experience impact. Alluvio IQ is a
game changer in monitoring and unified observability," said Earl Foster,
Manager Network Services, American Airlines.
"Alluvio IQ's recent advancements, including automation, end user
telemetry and ability to ingest third party data sources, should be
welcomed by its customers," said Jonathan Brown, Senior Analyst at
Enterprise Strategy Group. "With ESG research highlighting that some 62%
of organizations continue to support hybrid work, the need to have a
unified view into these environments is becoming more important, so
Riverbed's Unified Observability is well aligned with the reality that
IT and security operations teams are facing."
Alluvio Aternity Integration Adds Remote Work and SASE Visibility
Organizations need to surface connectivity or transport issues that are
affecting user experience, no matter where the user is located or which
type of application they are using (data center, mobile, cloud, or
SaaS). With the Alluvio Aternity integration, Alluvio IQ provides
network teams with the observability to surface impactful incidents in
these environments and pinpoint where the problem is happening.
Third-Party Integration with Automated Runbooks
Alluvio IQ now includes data from third-party tools in its automated
investigations. Enterprises typically have multiple monitoring tools
from different providers and manually combine data from these different
tools when troubleshooting. Alluvio IQ can now integrate with
non-Riverbed tools using a flexible approach, including pulling data
from other monitoring tools or pushing contextual events to ITSM
solutions within the automated Runbooks. Organizations leveraging
Alluvio IQ can now have one place to go to see impactful events, which
includes the context IT teams need to solve problems quickly, and that
context can come from both Riverbed and non-Riverbed sources.
Alluvio IQ Security Certifications
The new release provides SOC2 Type II, ISO 27001 security certifications
that are requirements for purchasing a SaaS solution for many
organizations and government agencies. These certifications ensure
organizations Alluvio IQ contains the policies, procedures, and
technology to keep their data secure and private.
Alluvio IQ EU Region Support
Alluvio IQ is now hosted in Frankfurt, Germany, to support European customers who wish to keep data in region.