Apica, the observability and monitoring company, announced an update to its Apica Ascent monitoring platform with support for Microsoft 365. To find out more, VMblog spoke with Apica CPO, Jason Haworth.
VMblog: For any readers who
may not know, what is the Apica Ascent platform?
Jason Haworth: Sure! Apica Ascent
offers a modern approach to understanding the digital user experience. With
synthetic monitoring, endpoint visibility, and real-user monitoring, the Ascent
platform delivers observability with automated root cause analysis and advanced
application functional and performance testing. By integrating our monitoring
and observability tools into our overall testing solution, we deliver greater
insight into performance, reliability, and costs through the full software
delivery lifecycle.
Companies
like Morgan Stanley and HBO use us because of our highly effective service
testing and monitoring capabilities for complex use cases at scale. In fact,
the financial industry, streaming platforms, telco, online gaming platforms and
automotive industries use Apica to improve their business objective outcomes.
Some of our other customers include:
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Equifax, MetLife, BNY, JPMC, Morgan Stanley,
E*Trade, PokerStars, Manchester United TV, Volvo, and John Deere
VMblog: You announced news today. Can you share more
details about this announcement?
Haworth: Today, we
introduced our Microsoft 365 monitoring suite. It can be deployed into any
branch office using Apica Private Agents or through dedicated hosting to allow
customers to test from the cloud or onprem.
VMblog: Why are you introducing this now?
Haworth: With the continued macroeconomic environment
and distributed workforce, it's important for organizations to make sure all
applications, especially important productivity applications, are running
optimally to support their business objectives.
Now, Apica customers can get
detailed reports and visualizations to identify the root cause of any
performance problem in Outlook, Exchange, SharePoint, OneDrive for Business,
and Teams.
VMblog: Interesting. Can you tell me more about why
anyone would pick Apica over another APM option?
Haworth: Yes, we offer a new
approach, different than traditional APM tools - here's how:
-
We use synthetics to mimic a real users
at scale for testing and monitoring service and infrastructure
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We easily integrate with DevOps environment
and with CI/CD tools
-
Apica allows our customers to proactively test
and monitor their applications and infrastructure, providing visibility and
observability into the most complex environments and services.
VMblog: Any final thoughts before we close?
Haworth: Our platform makes
any digital experience better by giving customers full monitoring and
end-to-end observability. We will continue to build innovative solutions to
help them keep their enterprise operating and delivering for their customers. More
to come in 2023!
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