Hoxhunt released a
research
report that
analyzes the effectiveness of ChatGPT-generated phishing attacks. The study,
which analyzed more than 53,000 email users in over 100 countries, compare the
win-rate on simulated phishing attacks created by human social engineers and
those created by AI large language models. While the potential for ChatGPT to
be utilized for malicious phishing activity continues to capture everyone's
imagination, Hoxhunt's research highlights that human social engineers still
outperform AI in terms of inducing clicks on malicious links.
The
study revealed that professional red teamers induced a 4.2% click rate, vs. a
2.9% click rate by ChatGPT in the population sample of email users. Humans
remained clearly better at hoodwinking other humans, outperforming AI by 69%.
The study also revealed that users with more experience in a security awareness
and behavior change program displayed significant protection against phishing
attacks by both human and AI-generated emails with failure rates dropping from
over 14% with less trained users to between 2-4% with experienced users.
"Good
security awareness, phishing, and behavior change training works," said Pyry
Åvist, co-founder and CTO of Hoxhunt. "Having training in place that is dynamic
enough to keep pace with the constantly-changing attack landscape will continue
to protect against data breaches. Users who are actively engaged in training
are less likely to click on a simulated phish regardless of its human or
robotic origins."
The
research ultimately showcases that AI can be used for good or evil; to both
educate and to attack humans. It will therefore create more opportunities both
for the attacker and the defender. The human layer is by far the highest attack
surface and the greatest source of data breaches, with at least 82% of beaches
involving the human element. While large language model-augmented phishing
attacks do not yet perform as well as human social engineering, that gap will
likely close and AI is already being used by attackers. It's imperative for
security awareness and behavior change training to be dynamic with the evolving
threat landscape in order to keep people and organizations safe from
attacks.
To
view the full ChatGPT report, please visit: www.hoxhunt.com/blog/chatgpt-vs-human-phishing-and-social-engineering-study-whos-better.