Moveworks
announced Creator Studio - a no-code, generative AI platform for
building any conversational AI use case in minutes. The platform
leverages advanced large language models (LLMs) and generative AI to
provide a natural language interface that serves as an enterprise-wide
copilot for employees. Creator Studio makes it easy for anyone -
regardless of their department or technical skillset - to quickly
generate conversational AI use cases, search for information and take
action across every application, and integrate Moveworks with any system
across the enterprise.
The modern enterprise deploys several hundred
SaaS and cloud-based applications and systems - each containing
valuable data and thousands of distinct workflows and automations.
However, many employees lack both the access and expertise of which apps
to use and where to find the right information within each, resulting
in a small army of service owners and experts who are able to help
employees navigate these systems. And yet, there has been no unified
interface capable of allowing these systems to communicate with one, let
alone enable them to take intelligent action and surface valuable
information - until now.
With Creator Studio, language becomes the universal interface for every
system and workflow across the enterprise. By leveraging cutting-edge
generative AI, the platform allows anyone across any department to
effortlessly design custom conversational AI use cases in minutes -
without the need for coding, scripting, or complex dialogue flows. As a
result, employees have instant access to the information and resources
they need to get their work done, all from one centralized location.
"Creator Studio dramatically reduces the time and effort required to
create conversational AI experiences," said Walter Starke, IT Technical
Supervisor, Coca-Cola Consolidated. "We can build dozens of use cases in
a matter of hours, compared to several weeks with more traditional
approaches, like building out GUI-based apps. Now, we can focus on
creating resilient AI instead of wasting time defining and building out
fragile systems."
Creator Studio is department, industry, language, and platform agnostic -
so every team can connect to any system across their entire business.
The platform is comprised of three workspaces that enable customers to
extend the power of Moveworks throughout their entire enterprise:
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Paths: Most conversational AI toolkits are highly
technical, cumbersome to build on, and ultimately prone to breaking with
even the slightest error. Paths enables service owners to build new
conversational flows and connect them to any business system for
automation in minutes. It removes the need for dialogue flows
altogether, and instead harnesses the power of generative AI and
best-in-class LLMs, like GPT 3.5 and GPT-4 - grounded by the Moveworks
enterprise graph to improve robustness and reduce hallucinations - to
generate any custom conversational AI use case. You simply describe the
use case you want to build, and Moveworks will generate it for you.
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Queries: As a result of SaaS sprawl, employees spend an average of 9% of their annual time at work
toggling between countless apps and systems. Queries enables service
owners to build entirely new conversational queries and connect to any
business system in seconds. Whether a sales director needs to know the
latest status of a deal in their CRM, or a finance manager needs to
check the status of a purchase order in their billing system - Queries
connect them to the right data, all from one place.
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Events: The pace of work is faster than ever, and with every
business striving to do more with less, important events often fall
through the cracks - from remembering employee anniversaries to
proactively cleaning up your disk space. Events integrates with any
application to streamline notifications and send proactive, actionable
recommendations before it's too late.
"Employees face daily challenges when interacting with various business
systems - from updating an account in a CRM, to checking the status of a
purchase order," said Varun Singh, Founder and President of Moveworks.
"They often rely on service owners and admins to bridge this gap, which
ultimately results in gross inefficiency. With Creator Studio, we are
finally empowering service owners to automate their repetitive tasks
within minutes using the power of generative AI."
With Creator Studio, customers only need to build each use case once,
and they're able to deploy everywhere - meaning each new use case will
be available in every collaboration tool, like Microsoft Teams, Slack,
Web, and more. That also includes support for various modes of
communications, like text, voice, and image, with on-the-fly translation
in over 100 languages included within each. With Creator Studio,
customers can now choose whether they want to use Moveworks'
out-of-the-box solutions or build customized conversational AI solutions
that are tailored to their specific needs.
For a demo of Creator Studio, visit: https://bit.ly/3V8e5Nd