SolarWinds, a leading provider of simple, powerful, secure
observability and IT management software, announced it will attend
SITS,
Europe's leading event for IT service management (ITSM), service desk,
and IT support professionals. SolarWinds will showcase its easy-to-use
ITSM product portfolio May 10 - 11 at ExCeL London.
"A company's digital transformation journey is an opportunity for IT
support teams to provide a level of service never seen before," said
Charles Damerell, senior director of Northern Europe sales at
SolarWinds. "At SITS, we're excited to showcase how SolarWinds ITSM
solutions can improve the management of IT operations and the
prioritization of support cases, helping ensure IT services meet the
needs of users and the business."
Attendees are invited to visit SolarWinds solutions engineers and
product experts for live product demonstrations at Booth #550 and to
learn how SolarWinds ITSM solutions provide a centralized management hub
for IT support and help desk agents. Attendees are also invited to
attend an informative session led by SolarWinds ITSM Solutions Architect
Michael Kent titled "Exceptional Services to Succeed, the Power of Unifying IT Services in a Fast-Paced Digital Landscape" on Wednesday, May 10, at 2:00 p.m. at Theatre 1.
The SolarWinds ITSM portfolio includes SolarWinds Service Desk,
a software as a service (SaaS)-based solution IT teams use to
centralize internal IT support incidents and service requests. IT teams
can deploy SolarWinds Service Desk along with SolarWinds observability solutions
to make it easier to deliver fast responses and remediate unexpected
events, increasing productivity, improving user satisfaction, and
helping them meet critical service-level agreements (SLAs). Other
solutions in the SolarWinds ITSM portfolio include SolarWinds Web Help Desk, SolarWinds Dameware Remote Everywhere, SolarWinds Dameware Remote Support, and SolarWinds Dameware Mini Remote Control.