Delinea announced findings from a
global survey of over 2,000 IT Security Decision Makers (ITSDMs) revealing the
impact of misalignment between the cybersecurity function and wider business.
Asked about the Board
and C-Suite's understanding of cybersecurity across the organization, only 39%
of respondents think their company's leadership has a sound understanding of
cybersecurity's role as a business enabler. Over a third (36%) believe that it
is considered important only in terms of compliance and regulatory demands,
while 17% said it is not seen as a business priority.
The disconnect
between business and security goals appears to have caused at least one
negative consequence to 89% of respondents' organizations, with more than a
quarter (26%) also reporting it resulted in an increased number of successful
cyber-attacks at their company.
The impact of
misaligned goals on cybersecurity was wide-ranging as it contributed to delays
in investments (35%), delays in strategic decision making (34%), and
unnecessary increases in spending (27%).
There were also
consequences for the individuals themselves, with 31% of respondents reporting
it impacted the whole security team in terms of stress. Furthermore, global
economic uncertainty has worsened the situation with half of those surveyed
(48%) stating that aligning cybersecurity and broader business goals is
becoming more difficult to achieve as a result.
Metrics and
processes don't focus on business outcomes
Structural processes
are key to aligning goals and, encouragingly, the survey revealed that most
security teams (62%) meet
regularly with their business counterparts at the highest level. Additionally,
54% of companies have also embedded security team members within business functions. However, the
research showed there is still room to improve, as less than half of organizations (48%) are documenting policies and
procedures to facilitate alignment, and a further third of all respondents (33%) reported that
alignment is ad hoc and only ‘happens when needed.'
The
report also brought to light that metrics used to measure and demonstrate the
value that cybersecurity delivers are still
strictly linked to technical or activity-based figures. For example, the number
of prevented attacks (31%) was cited as the most important measure of success,
followed by meeting compliance objectives (29%) and reducing costs of security
incidents (29%).
"Cyber security can be a huge business enabler, but this
research reflects that there is still some work to do at the board level in
shifting mindsets. Executive leaders need to think of cybersecurity not only in
terms of ticking the compliance box or protecting the company, but also in
terms of the value it can deliver at a more strategic level," said Joseph Carson, Chief Security Scientist and Advisory
CISO at Delinea.
Making the business case to the board: gaps in ITSDM skillsets and
changing lines of reporting
Building
out business skillsets may provide the path to better alignment, however
respondents listed technical skills as the most valuable for cybersecurity leaders to
possess. These are rated above skills such as communication,
collaboration, business acumen, and managing people.
Nearly a third (31%)
believed that making the business case to their Board and C-Suite was a gap in
their own skillset while communication skills were recognized as an area for
improvement by 30% of respondents.
Aligning goals also
involves reviewing the reporting lines and CEO-level visibility. However, the
Delinea survey suggests that there is little appetite for change in reporting
structures, as only 27% of ITSDMs believe the CISOs or the most senior
cybersecurity leaders should report to the CEO to best align cybersecurity with
the overall goals of the business.
"Alignment between
cybersecurity and business goals is essential for success. This research
clearly highlights the negative consequences when teams' objectives aren't
fully in sync. Ensuring common agreement across business functions is vital and
there is a real value in metrics that not only measure security activity, but
which also demonstrate the impact on business outcomes," Carson added.
"Communication is key, and while strong technical skills are still important,
security leaders need the ability to communicate, influence and present the
value they add to business outcomes more frequently than ever. Security leaders
that demonstrate this mix of skills, and that have the same end goal in sight
as the business, are a force to be reckoned with."
For more information,
insights, and guidance, download a complimentary copy of the full report at https://delinea.com/resources/aligning-cybersecurity-and-business-outcomes