NinjaOne announced the company is
advancing its platform with new automation capabilities as well as
providing more visibility into over five million devices used by its
customers worldwide.
NinjaOne's Summer 2023 release is based on
feedback from thousands of customers who provide support to in-office
and remote workforces with the NinjaOne platform. In response, the
company delivered major updates across its platform, including
significant improvements to increase productivity, reduce errors and
improve operational efficiencies for IT managers on the front lines.
Modern
IT environments have become increasingly complex as traditional models
of working have changed and organizations continue to support remote and
hybrid work. NinjaOne's unified platform is uniquely positioned to
extend IT's range of operations to all devices and users no matter where
they are.
The latest release includes over 30 new features and
major product enhancements, such as improved visibility into patching
status and endpoint health, a new way to see and report on device
information and much more. In addition, customers now have access to
more powerful automation capabilities that enable build once/deploy
broadly capabilities, allowing customers to automate their IT operations
to sustain business performance.
"Our customers continue to serve
as the driving force behind our innovations as we deliver new platform
advancements that are a direct result of customer feedback," said
NinjaOne CTO Robert Gibbons. "With our investments in new automation and
visibility capabilities, everything we design and enhance is centered
around delivering a seamless customer experience."
"We're huge
fans of NinjaOne's patching capabilities and zero-touch patch automation
was one of the main reasons we decided to take a closer look at the
platform because it's such a time-saver for our team," said Kyle
Thompson, Manager of Global Infrastructure Operations at Patra
Corporation, a leading provider of IT services for the insurance
industry. "The new patching dashboard makes our jobs even easier because
now we have clear visibility into OS patch status for all of our
endpoints - Windows, macOS and Linux - and we constantly leverage this
information to make faster, more informed decisions to maintain a strong
security posture."
"NinjaOne's new device search grid allows me
to track all device data by easily filtering, adding or arranging device
information I need to see on any group of devices at a glance," said
Robert Thaller, President, Net-Flow Corporation. "It's a dramatic
improvement that makes managing multiple devices effortless while
improving operational efficiencies."
This release brings automation advancements that include:
NinjaOne's Software Package Repository
- A powerful automation tool that allows technicians to bundle all the
actions, helper files and elements needed to run complex software
installation workflows into one neat package. These packages can be
stored in the Automation Library and easily run anywhere, anytime IT
managers need to install software.
Dynamic Script Forms
- Allows technicians to insert parameters into a script via a form,
making it easy to customize script outcomes without touching the script
code. As a result, automated scripts are more reusable, dynamic and
easier for front-line staff to deploy.
New visibility features include:
Patch Management Dashboard
- Now available worldwide to NinjaOne customers, the dashboard offers a
panoramic view of the status of all device patches that are scheduled,
running, pending, failed and completed to help IT stay on top of all
patching activities.
Device Search Grid - Allows
technicians to add and arrange rich device information to easily track
all relevant device data in a common search grid. Filters provide a more
customized view and allow users to create very granular and targeted
lists of endpoints that can be actioned or exported as a report.
Policies by Location
- This new feature provides an additional level of granularity and
control over how endpoints are managed based on their location. As a
result, the need to apply policy overrides at the individual device
policy level is reduced, leading to increased productivity and saved
time.
For a complete list of all the new features, please visit https://www.ninjaone.com/blog/summer-2023-release/.