New research from Accenture revealed that edge
computing is set to accelerate innovation leading to new revenue
opportunities for companies that evolve from ad hoc to integrated
approaches with the power of cloud, data and AI, which is essential to
accelerate edge innovation affordably and deliver differentiated
experiences.
For the report, "Leading with edge computing: How to reinvent with data and AI",
Accenture surveyed 2,100 C-suite executives across 18 industries in 16
countries. The research surveyed edge adopters across industries and
geographies with distinctive, industry-specific use cases to identify
future edge developments.
The study revealed that edge computing will be essential to remaining
competitive in the future, according to 83% of the respondents.
Meanwhile, 81% believe failure to act quickly can lock them out from the
full benefits of the technology.
Accenture's research comes as edge offers a new capability to move
computing to the edge of the network, where it is closest to users and
devices-and most critically, as close as possible to data sources. Edge
computing takes advantage of the growing number of smart devices at the
network perimeter by enabling more data processing at the point of
collection. Specifically, complex data analytics are happening across
vast areas, spanning factory-floor machinery, train-track signals or
store-checkout hardware. Consumers today can instantly produce text,
images and other media as edge works with AI.
"Now is the time for every enterprise to adopt edge in order to fuel
innovation for business growth. Edge presents unique hurdles due to
physical limits that require a new understanding of infrastructure,
security and user experience to overcome. But with the right
approach-where edge is aligned to the business strategy, integrated with
the digital core and supported by partners and people-edge will lead to
differentiated experiences for customers and employees," said Andy Tay,
global lead of Accenture Cloud First.
Accenture's research found that edge use is not pervasive and is being
applied with varying approaches. Only 65% of companies are using edge to
some degree today. Of these, only half have deeply integrated edge into
their digital core, which leverages the power of cloud, data and AI
through a set of interoperable systems. The survey found four approaches
to edge, which consist of ad hoc, tactical, integrated and super
integrated. Key findings include:
-
Companies with an ad hoc or tactical approaches struggle to achieve outcomes.
Companies that use ad hoc (30% of edge adopters) or tactical approaches
(20% of edge adopters) are the least successful. Their edge deployments
are not integrated with their systems. They struggle to scale the
technology or integrate it with other technologies for maximum value.
-
A cloud-integrated approach adds exponential value. The
integrated approach scales edge and embeds it as a part of cloud-first
infrastructure, data and AI. The research found that nearly 50% of edge
adopters take this integrated approach, with 79% planning to fully
integrate edge with cloud in the next three years. Companies taking a
cloud-based approach, using edge as a key differentiator and applying it
across all parts of their business, are seeing better outcomes.
-
Those applying the super integrated approach are the most transformational adopters, realizing the highest value.
Compared with ad hoc, super integrated companies are four times more
likely to achieve accelerated innovation, nine times more likely to
increase efficiency and nearly seven times more likely to reduce costs.
Additionally, Accenture's research revealed that, across all industries,
a high percentage of edge use cases related to Internet-of-Things (IoT)
and connected devices have been implemented in areas such as
assembly-line monitoring, quality control and worker safety. For many
industries, IoT and data security/privacy are the most common use case
type. Other edge use cases are also underway, which include:
-
In the energy industries, such as oil & gas, coal and renewables,
almost three-quarters of survey respondents indicated that they are
working on remote offshore edge-related applications.
-
In the retail industry, more than two-thirds are deploying edge in
point-of-sale use cases. A similar percentage are also using edge-based
robotic assistance to scan store shelves to manage inventory, detect
areas that need cleaning and provide security.
-
In telecommunications, media and communications industries: nearly all
firms (82%) have implemented edge-based content delivery apps.
Accenture recommends a three-step framework to attain the most value from edge deployments:
-
Strategize for edge - Approach edge as a foundational
capability of your digital core, rather than an add-on feature.
Accenture's research shows that companies with the most success perceive
edge as a key element of their business strategy.
-
Scale across the enterprise - Build out edge across the
enterprise on the back of cloud and integrate with enterprise data and
AI applications, not just ad hoc projects. Rather than investing in
isolated projects that yield fragmented outcomes, the most successful
edge adopters take steps to scale implementation across businesses. They
look for ways to standardize around successful use cases while
leveraging partners for help.
-
Strengthen capabilities - Ensure all employees and processes are
prepared for edge. Edge resides closer to the users and data, where
tangible actions are translated into digital information. It impacts
employee experiences, not just the IT department. Business leaders need
to create a culture that nurtures human creativity, flexibility and
insight to optimize their digital tools for precision, speed and scale.