NETSCOUT SYSTEMS, INC. revealed the findings of a commissioned October 2023 Forrester
Consulting Total Economic Impact study evaluating the cost savings and
business benefits of deploying the NETSCOUT Arbor DDoS Protection Solution.
Customers using the solution can effectively thwart DDoS attacks, minimize
downtime, reduce potential SLA penalties, and offer premium services through
intelligent traffic analysis.
Based on a financial
assessment and interviews with decision-makers that implemented the solution,
the Forrester study found that over three years, the Arbor DDoS Protection
Solution provided a representative composite organization of interviewed
customers with:
- An overall return on investment
(ROI) of 223%
- Reduced customer downtime from potential DDoS
incidents enabled by a 75% reduction in mean time to remediation (MTTR)
for DDoS incidents that impact customers by year three
- Reduced DDoS attack downtime driven by an 80%
reduction in MTTR
- A revenue boost of 10.3% in year three through enhanced
premium services enabled by Arbor Insight
- A reduction of more than
70% in full-time-equivalent (FTE) hours for incident management across
I&O teams
"DDoS attacks can
have a crippling effect on customers that rely on uptime," stated Michael
Szabados, Chief Operating Officer at NETSCOUT. "We believe Forrester's research
shows that organizations using NETSCOUT's Arbor DDoS Protection Solution get
the visibility they need to effectively analyze network traffic to detect,
mitigate, and remediate threats."
Following interviews
with NETSCOUT customers, the Forrester study also found that NETSCOUT offered
several additional benefits, such as enhanced brand reputation, improved
customer experience, excellent post-sales support, and a proactive operational
posture that identifies potential DDoS incidents and attacks.
Review the
findings of the study.