Kaspersky has
released a global survey
report
examining consumer shopping behavior on Black Friday or
Cyber Monday. The report found that social media is now playing a significant
role in people's buying decisions
during the holiday shopping
season.
More than half (58%) of social media users said they
attempt to get whichever special deals their favorite influencers and online
bloggers recommend. The survey also found that 90 percent of
Black Friday and Cyber Monday purchases occur spontaneously. Women (22%) are the more dedicated
super-sales shoppers than men (17%), and most respondents (69%) wait
for big events to get the best deals.
Black Friday online sales grew 3.5 percent to $65.3 billion globally in 2022, while consumer
spent $1.14 trillion online globally across the entire holiday season.
Kaspersky's survey sought to explore users' behavior and habits related to
these major sales events.
The results show
that bloggers, friends and relatives have a major influence on spontaneous
purchases. For example, 58% of respondents are willing to buy a product if they
saw it in recommendations from bloggers they follow. At the same time, 40% of
users are ready to buy something unplanned if they receive a recommendation
from friends or family members. Among people aged 25 to 34, 23 percent said
that they will always buy something spontaneously during these events,
significantly more than in any other age group.
As for the
importance of big sales events for respondents, 71 percent said they will wait
until big events like Black Friday or Cyber Monday to get the best deals.
Seventy-five percent of consumers said that they make use of the run-up to
these events to plan their bigger purchases in advance, hoping to make the most
of price cuts and special deals.
"For many, Black
Friday and Cyber Monday are a great way to save serious money on a variety of
purchases, so each year, these days are marked by unprecedented excitement and
interest in online and offline shopping," said Marina Titova, vice president,
consumer product marketing at Kaspersky. "As our research shows, 90 percent of
users buy things spontaneously during big sales events and may not pay much
attention to safety, trying to snatch the best offer. Our solutions for safe
online shopping - like Kaspersky Premium - can be a reliable assistant in
online payments security, which will protect not only your personal data, but
also financial information, and will also warn you so you don't end up on a
phishing site."
The full report,
"The Super Sale Game: who's the winner? A study on how we shop and pay" is available
here.