In a revealing study
of 100 popular apps,
Surfshark's Research Hub uncovers a concerning trend in data privacy. The
research highlights shopping and food delivery apps, particularly Amazon
Shopping and Wish, as leading categories in user data collection, posing
significant privacy concerns. More than a third of shopping & food delivery
category apps' data is tracked (such as shared with a third-party advertising
network or data brokers). Research is aided by a free App privacy
checker tool where users
can select the specific apps they have on their phone and receive a report on
the extent of data collection.
"Analyzing 100 popular apps on the
App Store, we've found a concerning trend: nearly 20% of collected data is used
for tracking. Such tracked data can be shared with third-party advertisers or
data brokers, who use it to deliver personalized ads targeting the users, or
aid companies in market research," says
Agneska Sablovskaja, Lead Researcher at Surfshark. "Understanding an app's
privacy policy is crucial for safeguarding digital autonomy."
Shopping and food delivery apps collect more data points
than average
On average,
shopping and delivery apps collect 21 out of 32 possible data points. Moreover,
these apps link the most data to the user - 95% of collected data points are
linked to the user's identity. Also, such apps tend to use collected data to
track the user the most - a third of collected data points are used for these
purposes.
Wish could be named
the most data-hungry app within shopping & food delivery apps category,
collecting 24 out of 32 data points, linking almost all data points to the
user's identity, and using over a third of data to track its users. That's
considerably more than the average of 15 collected data points across all 100
examined apps. Around 40% of data points collected by Wish and DoorDash are
used to track the user, like email address, precise location, and purchase
history.
Out of the analyzed
shopping & food delivery apps, only one - Amazon - does not use data to
track its users. But it collects most of the unique data about the user (25 of
32 possible data points), and also, also all the collected data is linked to the
user's identity.
If we look at food
delivery apps specifically, Uber Eats stands out as tracking (sharing with
third parties) the most data points out of the collected (12 out of 21), such
as phone number, physical address, search history and more. GrubHub tracks 11,
Instacart - 10. 10 analyzed Shopping & food delivery apps were: Amazon
Shopping, eBay Marketplace, AliExpress, Etsy, Wish. DoorDash, Uber Eats,
Grubhub, Deliveroo, Instacart.
Around
half of the 100 analyzed apps collect search history and precise location
1523
data points are collected across 100 of the most popular apps. Statistically
speaking, that's an average of 15 unique data points per app out of the 32
unique data points defined by Apple. Around 90% of the apps collect usage,
diagnostic, and identifier data such as product interaction, user ID, device
ID, crash and performance data.
Most are essential for their app functionality.
Two-thirds
of the apps collect your name and coarse location, and nearly half collect your
precise location. Coarse location is a more general estimation of where you
are, while precise location is more detailed and accurate. Over a third of the
apps collect your contacts, and a fifth collect your emails or text messages
and browsing history.
Facebook
and Instagram are the two most privacy-invasive apps. Both apps collect all 32
data points defined by Apple and are the only two to do so. Signal is also the
only social media and messaging app to
make the top 10 most privacy-sensitive list. It is the second least
data-hungry app, collecting just 1 data point (phone number) that is not linked
to you or used to track you.
Before downloading
apps, it is recommended to check the developer's reputation and data retention
policies and pay attention to constant permission requests to access contact
list, camera, storage, location, and microphone and limit the app's access to information only when the app is in use.