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Tricentis 2024 Predictions: 2024 is the Year of Quality Engineering


Industry executives and experts share their predictions for 2024.  Read them in this 16th annual series exclusive.

2024 is the Year of Quality Engineering

By Mav Turner, CTO of DevOps, Tricentis

If the past year taught us anything, it's that the rapid pace of technological innovation is only going to accelerate further. The exponential growth of AI, machine learning, automation, and other tools has proven that everyone - from individuals to large corporations - is eager to test out and leverage these new advancements.

However, this rapidly changing and volatile landscape has also presented problems for organizations, and software development teams in particular. For one, cybersecurity issues are growing; there have been more data breaches and leaks this year than there were in 2022. Even further than that, less than half of data and analytics professionals trust their data. Additionally, despite more smartphone users than ever before, mobile app abandonment rates are incredibly high - 74% of users will churn after just one day. And lastly, it's increasingly challenging to find workers who have the needed skill sets to work with these innovative tools.

In this new environment, software development teams must rapidly produce high-quality, high-performing, highly secure software that allows for faster innovation and enhanced productivity while exceeding customer expectations.

As a result, in 2024, we're going to see quality engineering become even more ingrained into the fabric of software testing and delivery. Quality engineering is a holistic, end-to-end, process that ensures quality within the constantly changing, complex, and digitally connected landscape. By building solid products, processes, and systems throughout the software development lifecycle, quality engineering aims to prevent defects, identify and eliminate errors, and continuously improve processes.

To achieve a successful and holistic quality engineering process that is embraced throughout the entirety of the development lifecycle, there are three aspects software development teams will need to focus on in the year to come: data integrity, mobile testing, and low-code and no-code solutions.

Data Integrity

Data integrity plays a critical role in quality engineering. It's impossible to deliver a high-quality and high-performing product without good data - essentially, data that is accurate, relevant, and properly formatted. This good data enables organizations to avoid costly consequences, make better decisions, implement more reliable processes, and reduce compliance issues. It can also lead to better customer and stakeholder experiences, increased revenue and market share, and reduced risk.

Without error-free data, companies will have a hard time implementing a quality engineering mindset and delivering successful products. Especially as the volume and flow of data continues to expand, data integrity is the determining factor to success for organizations. In fact, the global datasphere is predicted to more than double over the next three years, so successfully labeling, standardizing, delivering, and testing to maintain data integrity will become even more essential for organizations.

Recognizing the importance of data integrity, teams will double down on the implementation of AI and automation - particularly within complex IT landscapes and data warehouses -  to test, monitor, and manage data at accelerated speeds, all while reducing the risk of human error.

Mobile Testing

Since mobile use shows no sign of slowing down - mobile devices generate nearly 59% of global online traffic, with retail, media, business and finance having the highest growth rate - mobile testing will be a key aspect of achieving a solid quality engineering strategy. Users expect frictionless, superior experiences wherever they engage with a customer - whether it be via a web application, mobile native app, or a web browser experience optimized for mobile. 

Especially as enterprises today are competing with thousands of apps in app stores, in order to stand out they need to be sure that, regardless of operating system or device, a quality experience can be enjoyed by everyone.  To do this, organizations must prioritize a robust testing strategy across both physical and virtual devices. A strong mobile testing process fully integrated into development workflows can guarantee consistent quality across all mobile apps and create exceptional customer experiences.

As software development teams build solid mobile testing processes, organizations will, once again, invest in AI and automation. Developing a solid testing process can be a challenge as it can require a lot of time, money, specialized knowledge, and manpower but AI and automation can help alleviate these issues and empower developers to create better testing processes and better apps.

Low-Code and No-Code Solutions

Lastly, to help enhance the quality engineering process, we'll see low-code and no-code solutions grow in popularity. No-code and low-code tools allow both skilled developers and non-technical workers to devote time to building high-quality applications and reduce the learning curve for new testers while also increasing testers' ability to focus on more strategic tasks.

We know that wasted team time equals lower outputs and profits. Time spent manually monitoring and troubleshooting code not only costs organizations valuable resources that could otherwise be spent elsewhere but also prevents the holistic quality engineering mindset that we'll see more of in 2024. Low-code and no-code solutions are key to improving time management and driving team efficiency.

Building a Quality Future

As we continue to navigate the increasingly complex landscape of technological innovation in 2024, the imperative for software development teams to implement a quality engineering mindset is paramount.

With more teams focusing on producing high-quality, high-performing, and high-security products, quality engineering - and subsequently data integrity, mobile testing, and low-code and no-code solutions - will see a surge in popularity. Data integrity and mobile testing will both be fortified through AI and automation to ensure accurate and seamless user experiences and the rise of low-code and no-code solutions will be a game-changer in enabling efficient application development.

With the new year upon us, the convergence of these trends promises a transformative era where quality engineering empowers software development teams to deliver flawless digital experiences at speed and scale, and drives new heights of innovation, productivity, and customer satisfaction.



Mav Turner 

Mav Turner is the Chief Technology Officer of DevOps at Tricentis, a global leader in continuous testing. In his role, Mav oversees research and development as well as product growth and strategy aimed at enabling organizations to accelerate their digital transformation by increasing software release speed, reducing costs, and improving software quality. Prior to joining Tricentis, Mav worked as Vice President of Product at N-able and SolarWinds. Mav holds a Bachelor of Science in Computer Science from Texas State University.

Published Tuesday, January 02, 2024 7:40 AM by David Marshall
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