McAfee Corp announced findings from its
Global Small Business Study which surveyed the owners and IT decision
makers at small businesses across six countries to discover their
thoughts and behavior around cybersecurity.
The study, conducted in collaboration with Dell Technologies, reveals
cybersecurity is one of the greatest concerns of small businesses
globally, with 73% of organizations saying it is one of their biggest
risks or vulnerabilities. And these fears are justified. The data shows
that cyberattacks are on the rise, as 44% of small businesses have
experienced a cyberattack, and 17% have experienced more than one. For
67% of the organizations that experienced a cyberattack, the incident
occurred in the last two years, indicating that the threat of cybercrime
has become more prevalent.
For a small business, even a single cyber incident can be devastating to
the bottom line. For small business owners who experienced a
cyberattack, 61% lost more than $10,000 dealing with the attack. In
addition, more than half (60%) of the business owners and IT decision
makers indicated that the cyberattack on their business took a physical
or mental toll on them and/or their staff or colleagues. In 58% of the
cases, the business lost more than a week of valuable time dealing with
IT issues due to the attack.
These cyberattacks have a significant impact on the finances, customer
trust, and operating efficiency of small companies, causing customer
data (38%), passwords (34%) or other files (34%) to be lost. Many of
these attacks (43%) were caused by someone mistakenly downloading
malware by clicking on a phishing link and/or opening a malicious
attachment.
Unfortunately, small business owners are at a significant disadvantage
when faced with malicious messages that are increasingly realistic and
frequent thanks to artificial intelligence (AI). AI is a scammer's
favorite tool, helping cybercriminals increase the scale, speed and
sophistication of phishing and text message scams.
To help reduce AI-related concerns and anxieties about data security,
small business owners need AI to beat AI. This cutting-edge technology
can work in their favor to proactively protect them in real-time before
they even know they have been targeted. For example, the AI-driven
technology behind McAfee's McAfee Scam Protection,
proactively blocks dangerous links that appear in text messages, social
media, or web browsers and allows users to engage with text messages,
read emails, and browse the web peacefully and securely.
Cybersecurity Support and Responsibilities
Many small business owners understand that cyber threats are something
they need to plan for and invest in mitigating. Despite their awareness,
only about half (48%) of business owners/IT decision makers were fully
confident in the ability of their business to prevent cyberattacks. Most
small businesses (76%) manage cybersecurity without the help of others
outside their business and almost half (45%) said they focus on overall
general IT issues more than 7 hours a week.
McAfee and Dell's Global Small Business Study also found:
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Nearly one-third (24%) of business owners worry about cyberattacks daily.
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Less than half (46%) of the business owners or IT decision makers are
confident in employees' ability to take necessary steps to protect
company devices and IP.
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A majority (68%) of small business owners believe their cybersecurity risks are increasing.
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One-third (30%) of the small businesses that experienced cyberattacks
reported the attacks occurred due to a vulnerability in outdated or
unpatched software that was breached.
Resources for Small Businesses' Digital Defense
In an increasingly complex online world, the need for resources and
products to help keep small business owners and their employees informed
and protected online has never been greater.
McAfee's Business Protection
is a comprehensive security solution built specifically for small
business owners to ensure comprehensive protection for employees, data,
devices, and online connections. Launched in collaboration with Dell Technologies
last year, the software helps small business customers stay ahead of
cyber threats and vulnerabilities with award-winning security, identity
monitoring on the dark web, VPN, web protection for safe browsing, and
more. In addition to the security features McAfee Business Protection
has also been designed to be extremely intuitive and is easy to use with
automated protections, timely alerts, and simple user interface.
"We understand the vulnerabilities and risks small business owners face,
and we're committed to providing them industry leading online
protection solutions that let them do what they do best and let us do
what we do best - protect you, your data, and your customers," said
Pedro Gutierrez, Senior Vice President of Sales for McAfee.
In addition, to help educate small business professionals about the
growing cyber threat landscape, and to arm them with tips to keep their
data, employees, customers and livelihoods safe, McAfee and Dell have
prepared a free small business resource guide.