No one will
deny that data is king across all business sectors. It's used to make decisions
and achieve efficiency through automation - meaning data is critical to ongoing
success.
The value of
data also means that it is a huge target for cybercriminals.
With many
businesses migrating to the cloud for enhanced flexibility and scalability, and
some developing a multi-cloud management strategy, the need for
robust security measures has become more pronounced than ever.
For this
reason, a proactive vulnerability assessment plays a pivotal role in mitigating
cyber threats and safeguarding sensitive data. Let's find out more.
Cloud
vulnerability explained
Cloud
technology is incredibly versatile, able to do anything from inventory
management and accounting to marketing and managing software. It can manage
national and regional communications, whether you need to use area code 720 for your Denver-based customers
or a global domain for your international workforce. It can even support data
processing and automation.
Image sourced from statista.com
However, this
new capability brings the potential for disastrous data breaches and outages as
all a company's data is in one place.
Cloud
vulnerability points can include:
- Visibility of customer data
- Sending and receiving
copyrighted assets
- Reliance on a single operating
system
- Outsourcing of protected data
processing
- Internal malice and data leaks
Large
companies and those that rely on a single cloud system for all their operations
are particularly at risk, as an outage could bring all business systems to a
halt.
How
to assess for cloud vulnerability
Assessing your
cloud solutions for vulnerabilities is simple and can save you a lot of time,
money, and customer trust.
To do it, follow these steps:
- Identify all elements - You may use the cloud for more than you realize, such as for
document management or internal data storage.
- Collate data -
Identify areas where it is possible for data to be accessed unlawfully,
lost, or shared, or where you might suffer from a wide-ranging software
outage.
- Identify requirements - Before implementing a solution, identify what is legally
required of your security measures, as well as the expectations of your
staff and clients.
- Test for vulnerabilities - Run real-time tests, such as sending false phishing emails to
employee email accounts to test for cyber threat readiness.
- Develop a resolution -
For example, a software provider could implement DevSecOps for cybersecurity to
incorporate risk management into software development.
- Continually assess -
Continually test your system for identified vulnerabilities, particularly
if you add to or change any part of your system.
- Stay on top of regulations - Rules concerning data security are subject to change, so make
sure you know whether you need to do anything extra to protect your cloud
system.
With expert
insights, this is a fairly simple process that can save you a huge amount of
resources down the line.
In particular, it can help you stay ahead
of cyber security risks as they evolve and seek to target cloud-based systems.
Cloud vulnerability assessment, combined with a strong focus on cyber
awareness, ensures that your organization is well-prepared to
identify and address potential threats proactively.
How
does this mitigate cyber risks?
The best way
to tackle a risk is to know what you're up against.
In this case,
you can't begin to mitigate the risks of cyber security attacks if you don't
know what they are and how they are done.
This is a
hugely effective way of managing customer trust and security by, for example,
protecting your omnichannel contact center solution.
Forward
planning is also essential to mitigating cyber security risks. This can only be
done when risks are identified ahead of time so that protective measures can be
proactive instead of reactive.
For example,
consider a company that keeps customer data within a CRM. This company may
face:
- Phishing
- Spoofing
- Insider threats
- IoT - Internet of Things
attacks
These are all
types of attacks that seek to take control of a system and access sensitive
data, which can then be used for fraudulent purposes or sold to a third party.
Data loss on
this scale could be catastrophic for this business, so by identifying potential
threats, it can begin to fight them.
What action
could this business take? Consider the following:
- Ongoing training - Educate staff on how
to identify phishing emails so that they don't erroneously hand over customer
data.
- Implement a process - Everyone in your
team should know how and when to raise the alarm in the instance of a cyber
breach or security risk.
- Strong passwords - Using a weak password can grant hackers easy
access to secure information, so choosing a strong one that can't be easily
guessed offers another layer of protection.
- Encrypt data - Encryption turns data
into a random series of codes until decoded using a password known only by the
intended recipient.
- Monitor access - If a breach does occur,
this business should be able to identify which user account had access to the
data and may have been the cause of the leak.
Cloud vulnerability assessment also helps
you to consistently track existing and evolving threats to cyber security.
Beyond that, it can also help you to make changes to your workflows to better
defend against data breaches, especially when leveraging managed
cloud services.
For example,
your business might decide to adopt an official password policy or to begin
encrypting sensitive data.
You can also
break down data processing into smaller, more manageable tasks that can be
monitored for breaches.
For example,
using Hadoop cluster architecture can help remove
the need for large-scale data processing in a single action, which can open
your organization up to data security risks.
Final thoughts
Data security
and reduction of cyber security risk is one of the core ways that your business
can prevent regulation breaches and maintain customer trust.
As more
businesses move to the cloud, it's vital to assess all cloud systems for
potential points of weakness. At this point, you can strengthen your defenses
against cyber threats and keep updated on all the latest regulations.
Make sure to
involve everyone in your team who needs to be able to identify and defend
against data breaches.
This way,
you'll keep your business safe and build trusting, long-term relationships with
your customers.
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