Auvik announced enhancements to
its Auvik Network Management (ANM) solution that allow for a more
customized user experience with greater flexibility. Specifically, Auvik
has rolled out three new capabilities: Northstar, a troubleshooting
tool based on network path visualization; a new monitoring collection
agent that runs natively on ARM64-based hardware; and an updated
alerting engine, which allows for additional customized settings for
alerts and notifications.
"These product enhancements help our customers - both MSPs and
corporate IT departments - optimize Auvik Network Management for their
environments," said John Astorino, Chief Operating Officer, Auvik.
"These new features offer more options for deployment and more flexible
choices for alerting and troubleshooting, allowing customers to create a
tailor-made user experience leading to improved efficiency and overall
utility of our network management solution."
ANM Enhancement Capabilities and Benefits
Northstar
A network troubleshooting tool based on path visualization, Northstar
enhances visibility and management across networks, allowing users to
adapt their monitoring strategies based on specific organizational
requirements. By presenting a contextually-relevant subset of network
devices and connections from the network map, Northstar enables users to
focus on the path from the selected node to the Internet or other nodes
on a network to pinpoint issues with greater efficiency.
ARM64 Collector
The ARM64 collection agent enables deployment on cost-effective ARM64
architected devices such as Raspberry Pi, providing a flexible and
affordable option for customers with a wide range of infrastructure
needs. ARM64 Collector code automatically detects the underlying
architecture and functions accordingly, extending existing deployment
options. As many organizations look to optimize costs while maintaining
robust network monitoring capabilities, this flexibility is crucial.
New Alerting Functionality
Auvik's new alerting engine provides customizable features that allow
users to get more clarity from their network alerts by reducing noise,
improving relevance, and managing frequency to only receive relevant
messages when they are needed by tailoring notifications to their
specific operational requirements. By reducing alert noise, this new
feature can improve response times. These enhanced customization
options are essential for organizations that require precise monitoring
to meet unique service level agreements (SLAs) and operational goals.
Northstar, ARM64
Collector and the new alerting features are all available now to Auvik
Network Management customers at no additional cost.
"IT pros tasked with network monitoring and management depend on
effective troubleshooting, and flexible alerting and deployment options
in order to effectively meet network observability requirements for
their organizations," said Shamus McGillicuddy, VP of Research, EMA.
"Auvik's commitment to listening to partners and regularly enhancing
their network management offering enables Lyra Technology Group to
deliver the level of service our customers have come to expect," noted
Vince Kent, CTO at Lyra Technology Group.
"In addition to continuously taking customer feedback and working to
ensure we're delivering product features that best meet our customers'
needs, here at Auvik we're always looking at industry trends to
anticipate end-user needs as well," continued Astorino. "In our IT Trends 2024 Report,
which surveyed both MSP and internal IT professionals, we learned that
monitoring, troubleshooting and reporting were among the top five
network management activities taking up time for IT teams. Offering more
customized options to make these tasks more efficient and effective has
a direct and positive impact on their job performance and
satisfaction."