Mirantis announced the launch of
its Mirantis Harbor Registry Support and Mirantis KubeVirt Support
offerings, providing support for managing container image registries and
virtual machine workloads within any Kubernetes environment,
irrespective of the underlying infrastructure or Kubernetes
distribution.
"For organizations seeking pure open-source deployments, Mirantis is
committed to empowering them with the support they need to manage their
Kubernetes environments effectively," said Randy Bias, vice president -
open source strategy and technology, Mirantis. "Our new Harbor and
KubeVirt support offerings enhance operational efficiency, streamline
workflows, and ensure that our customers can leverage the full potential
of open-source technology."
The Mirantis Harbor Support offering is for customers using Harbor as
their container image registry - enabling them to effectively manage,
secure, and distribute container images, and ensuring reliability and
seamless integration with Kubernetes-native tools.
Support Levels for Mirantis Harbor:
-
Basic 8x5 Support (8 hours, 5 days):
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Essential support for self-reliant teams requiring periodic guidance;
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Troubleshooting and assistance escalating complex issues to the Harbor open source community.
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Premium 24x7 Support (24 hours, 7 days):
-
Designed for critical environments requiring continuous support and
rapid issue resolution with a one-hour response time for critical
issues.
-
Features include assistance with Harbor installation and configuration,
performance optimization recommendations, and personalized, dedicated
support.
The Mirantis KubeVirt Support offering is tailored for customers
deploying and managing KubeVirt on any Kubernetes environment,
regardless of the underlying infrastructure or Kubernetes distribution.
This service enables organizations to manage virtual machine workloads
effectively, ensuring high availability and performance.
Support Levels for Mirantis KubeVirt:
-
Basic 8x5 Support (8 hours, 5 days):
-
Foundational support for self-sufficient teams needing occasional guidance.
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Troubleshooting and assistance escalating complex issues to the KubeVirt open source community.
-
Premium 24x7 Support (24 hours, 7 days):
-
Designed for mission-critical environments with continuous support and
rapid issue resolution of one-hour response time for critical issues.
-
Troubleshooting issues such as VM failures, networking, or storage bottlenecks.
-
Features include performance optimization and personalized, dedicated support.
Pricing and value-added services
Mirantis Harbor Support is priced per registry starting at $9,999 per year for non-high availability configurations.
Mirantis KubeVirt Support for medium-size configurations (10-30 nodes per cluster) starts at $20,000 per cluster per year.
In addition to the Harbor and KubeVirt support offerings, Mirantis is
making available specialized services related to integration, custom
development, training, and more. Pricing is at special request,
depending on the specific scope.