Menlo
Ventures
released its second annual State of Generative AI in the Enterprise report. The research reveals enterprise spending on generative AI surged more
than 6x in 2024, jumping from $2.3 billion to $13.8 billion as businesses made
a decisive shift from AI experimentation to implementation.
The
comprehensive report, based on a survey of 600 enterprise IT decision-makers
from companies with 50 or more employees, shows that while optimism around the
transformative potential for generative AI is high-72% of decision-makers
expect broader adoption in the near term-enterprises remain focused on
identifying high-value use cases, signaling we are still in the early stages of
a large-scale transformation.
"2024 marks
the year that generative AI became a mission-critical imperative for the
enterprise," said Joff Redfern, Partner at Menlo Ventures. "The numbers tell a
dramatic story of organizations moving beyond pilots to embedding AI at the
core of their business strategies. This transition creates massive
opportunities for startups to deliver solutions that drive real business
value."
Key findings
include:
- Application Layer Explosion: Investment in AI-native applications reached $4.6
billion in 2024, an almost 8x increase from $600 million in 2023, with
enterprises deploying multiple solutions across departments
- Vertical Markets Leading Adoption: Healthcare emerges as the leading vertical with $500
million in spending, followed by legal services ($350 million), and then
financial services, and media/entertainment (each at $100 million)
- Market Share Shifts: OpenAI's enterprise market share declined from 50% to
34%, while Anthropic doubled its presence from 12% to 24%. Organizations
typically deploy three or more foundation models, indicating a strategic
multi-model approach
- Transformation Hits Every Department: Technical teams lead spending (IT 22%, Product 19%,
Data Science 8%), followed by customer-facing functions (Support 9%, Sales
8%, Marketing 7%) and operations (HR and Finance 7% each)
- Infrastructure Evolution: RAG (retrieval-augmented generation) adoption surged
from 31% to 51% year over year, while emerging vector database solutions
like Pinecone (18% market share) compete with traditional databases like
Postgres (15%) and MongoDB (14%)
"Our market
research captured a big power shift among the leading LLMs: OpenAI's enterprise
market share fell sharply from 50% to 34%, while Anthropic doubled its share,
climbing from 12% to 24%," said Tim Tully, Partner at Menlo Ventures. Across
the rest of the stack, the research finds the industry converging on a common
playbook: Enterprises are taking a pragmatic approach, consolidating around a
handful of standard components employing an average of three different
foundation models and switching between them based on the task. While debates
over open- versus closed-source models persist, the data shows a clear
preference, with closed-source models accounting for 81% of usage. "With
foundational infrastructure in place, enterprises can now shift their focus to
the application layer, driving innovation and competition in real-world use
cases. We expect to see the true value of AI emerge-transforming industries and
unlocking entirely new markets," Tully explains. "Menlo will be at the
forefront of this shift, backing visionary founders who are building
breakthrough AI-native applications to drive the next wave of AI innovation."
With early
evidence of AI-driving enterprise transformation, the firm predicts more shifts
in market leadership. "What we're seeing goes beyond implementation-it's
disruption," said Derek Xiao, an investor at Menlo Ventures. "In 2023, we
reported that incumbents were keeping startups at bay, but in 2024, we saw
Chegg lose 85% of its market cap to ChatGPT and StackOverflow lose half its
traffic to GitHub Copilot. These aren't isolated incidents-they're early
indicators that established leaders are vulnerable. When startups deliver
superior AI-powered experiences, customers switch fast. We will soon see
similar disruptions across healthcare, financial services, and other sectors
where incumbents have grown complacent."