ControlUp, at the
forefront of Digital Employee Experience (DEX) management, announced that
Beau Dolinsky has been appointed as the company's Vice President of Customer
Experience. Bringing a rich history of strategic leadership from companies
including Zoom and Citrix, Dolinsky is well-versed in developing and leading
high-performing teams that deliver innovative solutions to enhance customer
satisfaction and drive revenue.
"Beau's extensive background in professional services and customer
success is perfectly aligned with our strategic direction to focus on how
customers may fully realize the value of their DEX investments," said Tom
Holland, Chief Revenue Officer, ControlUp. "He is a proven innovator in driving
significant business growth by architecting customer success management
practices that activate customer retention and loyalty. His experience will
bring valuable depth to our leadership team as we further our aggressive
expansion plans."
Over his career, Dolinsky's expertise in partner-led delivery
models and customer success initiatives has consistently resulted in increased
efficiency and substantial revenue growth. He joins ControlUp from Zoom where
he was instrumental in launching new professional services and customer success
strategies that profoundly impacted the company's market presence. Prior to his
position at Zoom, Dolinsky worked at Citrix for more than a decade, most
recently serving as Global Head of Customer Experienced Partnerships where he
successfully managed the growth and maturity of the company's Partner Customer
Success Management program. A graduate of Florida State University, Dolinsky
holds dozens of technical licenses and certifications validating his expertise
in end user computing technologies from Citrix, Microsoft, IGEL and more.
"I am thrilled to be joining the ControlUp team at this exciting
juncture where the importance of DEX technology is delivering game-changing
effects for digital businesses everywhere," said Dolinsky. "The opportunity to
further enhance how businesses manage and optimize their employee experiences
with increased automation is immense and I look forward to contributing to
ControlUp's rapid growth as the industry's most innovative DEX visionary."
Dolinsky joins ControlUp effective today and reports directly to
Holland.