While 74%
of businesses plan to invest in AI initiatives this year, less than half (46%)
are confident in their data quality. This is according to a survey of 1,050
senior business leaders across the US, UK, and France by Semarchy, a
global leader in master data management (MDM) and data integration.
This contrast
highlights a critical challenge that businesses face as they rush to adopt AI
without ensuring data readiness. Nearly all (98%) have encountered AI-related
data quality issues, primarily due to data privacy and compliance constraints
(27%), high volumes of duplicate records (25%), and inefficient data
integration (21%).
These
challenges have resulted in decreased trust in AI outputs for 19% of businesses
- a critical risk to AI credibility and adoption. Additionally, companies
report delays in new project deployment (22%) and increased costs (20%).
The
disconnect between executive ambition and AI execution reality is glaring.
Fewer than half (46%) of business leaders believe their AI goals for this year
are realistic and achievable. This drops to just 35% for CDOs. This scepticism
likely stems from intimate knowledge of the data challenges they must overcome
for AI to deliver real value.
Craig
Gravina, Chief Technology Officer at Semarchy, said: "The enthusiasm for AI adoption from
businesses is clear, but our findings reveal a troubling gap between ambition
and reality. Businesses are eager to embrace AI, yet many lack the data quality
necessary for success. Deploying AI at scale on a bad foundation will only
magnify business risks and lead to wasted investments."
"The next
steps here are logical: look at the business case for AI closely and assess the
readiness and risk of their data before jumping in headfirst. We need to
reshape the way businesses view enterprise data and AI ecosystems in order to
fuel AI-driven innovation while ensuring transparency, security, and
governance."
Gilles
CORCOS, CIO Sales & Marketing at Elis, said: "By strategically combining the
capabilities of Artificial Intelligence (AI) and Semarchy Master Data
Management (MDM), we have established a self-reinforcing cycle of data quality
improvement. This synergy allows our data stewards to redirect their focus from
time-consuming, repetitive tasks towards more strategic, high-value activities.
This not only enhances the overall quality and reliability of our data but also
translates to substantial time and cost savings for Elis."
Jean-Yves
Falque, Founder and Executive Chairman at Apgar, said: "AI is a social and industrial
revolution in motion, and every company must embrace it to stay competitive.
Yet, too many initiatives fail due to a lack of digitalization and insufficient
governance and data quality management.
Laying a
strong foundation is essential to building trust and ensuring an effective,
responsible rollout. Unlike BI, AI will democratize data usage and bring data
quality and governance to the core of business operations. Like any
transformation, it requires education and commitment, empowering every 'data
citizen' to contribute to making it a true value driver-essential for the
long-term success of their company."
The study
reveals ambiguity around corporate AI leadership and governance. While 37% of
CIOs, 30% of CTOs, and 23% of CEOs consider themselves chiefly responsible for
AI strategy, only 15% of Chief Data Officers (CDOs) share this view. Just 6% of
CEOs believe CDOs should be chiefly responsible for AI initiatives - a
surprisingly low figure given AI's heavy reliance on data quality and
governance.
Gravina
added: "AI leadership
shouldn't be driven by siloed thinking or short-term priorities. Instead, it
should be based on a range of expertise and experience and, of course,
high-quality data. The research shows that just 7% of organizations have a
cross-functional team driving AI strategy. A collaborative approach is
essential to align technical capabilities with business objectives, but strong
data leadership remains critical."
Businesses
planning to accelerate AI adoption this year must also contend with ethical,
regulatory and security concerns. Fewer than half (45%) are actively working to
mitigate AI bias, while a similar number (47%) admitted that employees use
non-private AI environments, including to complete tasks involving sensitive
company data.
The full
report can be accessed on the Semarchy website at: https://semarchy.com/resources/semarchy-bridging-ai-data-gap-report/