Snowflake released the "
Radical ROI of Generative AI,"
a global research report surveying 1,900 business and IT leaders across
nine different countries - all of whom are actively using AI for one or
more use cases. Of all respondents, 92% reported that their AI
investments are already paying for themselves, and 98% plan to invest
more on AI in 2025. As AI adoption accelerates across global
enterprises, a robust data foundation has emerged as the cornerstone of
successful implementation, yet respondents are still grappling with how
to make their data AI-ready.
"I've spent almost two decades of my career developing AI, and we've
finally reached the tipping point where AI is creating real, tangible
value for enterprises across the globe," said Baris Gultekin, Head of
AI, Snowflake. "With over 4,000 customers using Snowflake for AI
and ML on a weekly basis, I routinely see the outsized impact these
tools have in driving greater efficiency and productivity for teams, and
democratizing data insights across entire organizations."
Businesses Report Varying Levels of AI Success Across the Globe
Early AI investments are proving to be successful for the majority of
enterprises, with 93% indicating that their AI initiatives have been
very or mostly successful. In fact, two-thirds of respondents are
already starting to quantify their generative AI ROI today, finding that
for every dollar spent, they are seeing $1.41 in returns (or 41% ROI)
through cost savings and increased revenue.
However, there are global nuances around where organizations are
focusing their AI efforts that directly correlate to each country's AI
maturity, and their results in terms of driving ROI across regions:
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Australia and New Zealand (ANZ) respondents have seen a
44% return on their AI investments. Compared to the global average,
organizations in ANZ were more likely to cite enhancing customer
satisfaction as a key goal for their AI initiatives (53% versus 43%),
and less likely to prioritize internal-facing projects (47% versus 55%).
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Canada respondents have seen a 43% return on their AI
investments. Canadian organizations were more likely to say that they're
only pursuing initial AI use cases (45% versus 36%), suggesting that
many are earlier in their AI adoption journeys than global counterparts.
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France respondents have seen a 31% return on their AI
investments. Compared to the global average, French companies are less
likely to train or augment large language models (LLMs) with proprietary
data using retrieval-augmented generation (RAG) (59% versus 71%),
suggesting a lag in maturity for their AI strategies.
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Germany respondents have seen a 34% return on their AI
investments. German organizations were more likely to report challenges
with infrastructure, particularly in meeting storage and compute
requirements for AI (69% versus 54%).
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Japan respondents have seen a 30% return on their AI investments.
Japanese organizations differed in their strategic goals for AI, being
least likely to focus their AI efforts on customer service and support
(30% versus 43%) and financial performance (18% versus 30%), but the
most likely to harness AI to help cut costs (43% versus 32%).
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South Korea respondents have seen a 41% return on their AI
investments. South Korean businesses are employing mature AI use cases,
reporting the highest use of open source models (79% versus 65%), and
are more likely to train or augment models with RAG (82% versus 71%).
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United Kingdom respondents have seen a 42% return on their
AI investments. In terms of strategic goals, UK-based organizations
were more likely to prioritize the value AI brings to end users, with
respondents beating the global average in citing both operational
efficiency (57% versus 51%) and innovation (46% versus 40%) as primary
business drivers.
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United States respondents have seen a 43% return on their
AI investments. American companies led in successful AI
operationalization, with respondents more often than any other country
to say that they've been "very successful" at operationalizing AI to
achieve their business goals (52% versus 40%).
Organizations Face Increased Pressure to Select the Right Use Cases
Despite almost all respondents reporting success with their AI
initiatives to-date, many organizations are grappling with difficult
decisions to build on the momentum. Amid a sea of opportunities to
implement AI within their businesses, respondents reported challenges
with identifying the most impactful use cases and increased pressure to
make the right decisions - all while grappling with limited resources:
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Too many use cases, too few resources: 71% of early adopters agree they have more potential use cases that they want to pursue than they can possibly fund.
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Decision-making blind spots: 54% agree that selecting the right
use cases based on objective measures like cost, business impact, and
the organization's ability to execute is hard.
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Competitive pressure mounts: 71% acknowledge that selecting the wrong use cases will hurt their company's market position.
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Job security concerns arise: 59% of respondents say that advocating for the wrong use cases could cost them their job.
Overcoming Data Barriers to Maximize AI Effectiveness
Organizations are increasingly incorporating their proprietary data to
maximize AI's effectiveness, with 80% of respondents choosing to
fine-tune models with their own data. Despite this widespread
recognition of data's importance - with 71% of respondents acknowledging
that effective model training and fine-tuning requires multi-terabytes
of data - significant challenges persist in making this data AI-ready.
With the majority struggling to make use of their most valuable asset,
organizations claim that the following are the biggest data hurdles for
driving AI success:
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Breaking down data silos: 64% of early adopters say integrating data across sources is challenging today.
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Integrating governance guardrails: 59% say enforcing data governance is difficult.
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Measuring and monitoring data quality: 59% say measuring and monitoring data quality is difficult.
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Integrating data prep: 58% say making data AI-ready is a challenge.
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Efficiently scaling storage and compute: 54% say it's difficult to meet storage capacity and computing power requirements.
There is a significant opportunity for businesses to overcome these
challenges and unlock the full potential of their data for more
accurate, relevant, and impactful AI outcomes with a unified data platform.
"The rapid pace of AI is only accelerating the need for organizations to
consolidate all of their data in a well-governed fashion," said Artin
Avanes, Head of Core Data Platform, Snowflake. "Having an easy,
connected, and trusted data platform like Snowflake is imperative not
just for helping users see faster returns on their data investments, but
it lays the foundation for users to easily scale their AI apps in a
compliant and secure manner - without requiring specialized or hard to
find technical skills. A managed, interoperable data platform provides
seamless business continuity as global enterprises tap into their entire
data estate to lead in the evolving AI landscape."