Conifers.ai unveiled a new
program designed to address the greatest challenges of managed security service
providers (MSSPs). With industry-leading AI capabilities, disruptive pricing,
and unique multi-tenancy features, Conifers improves service delivery, enabling
MSSPs to scale and profitably expand their business.
Threats have become more persistent and sophisticated as
attackers leverage AI, leaving companies demanding more from MSSPs and managed
detection and response (MDR) providers. These teams are under immense pressure
to deliver services faster with more accuracy, while continuously growing their
businesses and increasing revenue. Conifers' MSSP program addresses these pain
points with a strategic approach blending industry-leading technology, phased
onboarding, seamless integration, and competitive, predictable pricing. With
Conifers, service providers become more innovative, and they can scale to
support more customers with less financial impact, ultimately increasing their
margins and quality.
"Our team has extensive experience working with service
providers. We understand their pain points and the constant pressure to
safeguard customers while growing their businesses," said Tom Findling,
co-founder and CEO of Conifers. "With this knowledge, we designed our
patent-pending agentic AI platform to boost their effectiveness and efficiency
with high-quality investigations so they can meet demand head-on, delivering
excellence for customers and accelerating business growth."
Tackling Complex Threats at the Speed of AI
The Conifers CognitiveSOCTM was designed with service
providers' unique needs in mind, empowering managed SOC teams to tackle
complex, multi-tier security incidents with unparalleled speed, accuracy, and
confidence. The platform continuously ingests security incidents and, in
conjunction with tenant-based institutional knowledge, provides deep,
contextual investigations for each client. Centralized tenant management and
nested multi-tenancy capabilities with seamless integration to any tech stack
facilitate expansion. Strategic, customer-specific dashboards deliver
meaningful insights that translate tactical results into outcomes that prove
value. With Conifers, managed SOC and MDR teams can be more proactive, expand
incident coverage, reduce resolution times, and focus on higher-value tasks.
While competitors focus on just solving low-tier incidents,
Conifers provides solutions for all issues encountered by SOC teams - from
basic tier one to complex tier three incidents and everything in between. It
has been proven to reduce end-to-end investigation times by up to 87%, solving
complex incidents and freeing up analysts responsible for these triage
processes, enhancing both SOC effectiveness and efficiency. For service
providers, this scalability allows them to handle more clients without increasing
resources, directly improving margins and competitiveness. Other benefits
include:
- Expand customer contracts via multi-tier service
offerings and support for a large variety of security products
- Improve
retention and increase revenue with more accuracy and consistency in
incident resolution, which results in more predictable overall costs
- Grow
business overall by increasing productivity and efficiency through unique
multi-tenancy features and the smart use of AI
- Improve
the ability to measure real impact and risk reduction to more effectively
demonstrate ROI, which is key for retention and expansion and a critical
differentiator for MSSPs
- Expand
profit margins more easily with predictable, MSSP-friendly pricing
- Integrate
seamlessly with existing tools and processes
- Onboard
many customers seamlessly and at your own pace with dedicated, white-glove
support for MSSPs
Conifers was recently listed as a Sample Vendor in a
Gartner emerging trends report titled, "Emerging Tech: Emerging MDR Trends to
Grow Your Security Service Revenue." Topics discussed include the integration
of advanced AI for managed detection and response, and use of AI for
prioritization and enhanced effectiveness.
The Benefits of Agentic AI for MSSPs
"The Conifers platform's ability to manage dozens of
tenants, each with its own baseline and customer-specific knowledge base, has
significantly improved the quality of our operations, reducing investigation
times in a way that's both efficient and effective." - Rutger de Boer, CTO,
Dutch Technology eXperts
"Broader
detection coverage can result in higher alert volumes and false positives, but
reducing the noise can cause teams to miss real threats. AI presents an
opportunity to eliminate the compromise between effectiveness and efficiency.
With Conifers it's possible to maintain comprehensive detection coverage while
conducting deep, high-quality investigations, ensuring faster and more accurate
responses to incidents." - Randy Watkins, CTO, Critical Start
"Conifers is
transforming how we run our SOC. Instead of drowning in alerts or hiring more
analysts, we now have agentic AI that acts with context, scales our expertise,
and adapts in real time. It's more than what automation provides-it's
intelligence we can trust. With Conifers, we're delivering faster, smarter, and
more precise security outcomes for every customer." - Edmund How, Founder
& CEO, ONESECURE