A cloud account takeover affects companies that use cloud applications like Microsoft Office 365 or Google G Suite. This is a popular type of attack by cybercriminals because it is often difficult to detect.... Read More...

In 2021 and beyond, disinformation is inevitable as people continue to believe what they read at face value without any additional research.... Read More...

My prediction: small and midsize businesses seeking to return to normal will investigate and implement cost-saving products that enable them to operate in this new world.... Read More...

While Contact Center AI is not new, uncertainty and rising consumer expectations mean that 2021 will be the year that it takes center stage.... Read More...

According to Gartner, the abatement of revenue uncertainty in late 2020 will allow for the resurgence of more predictable IT spending by CIOs, but social distancing will continue through 2021, capping office capacity at 40%.... Read More...

UCaaS stands for Unified Communications as a Service, and is a quickly growing market within the wider contemporary tech marketplace. In recent years, the tech market has been trending towards everything being sold as a service.... Read More...

With many companies shifting to online business models amid the pandemic, data breaches are only becoming more commonplace. Here are my three predictions for the data security space heading into 2021 and suggestions for how companies can adapt to the new data economy.... Read More...

This has been a whirlwind year - both globally and from a cybersecurity perspective. COVID-19 impacted how we work, travel and interact. In thinking through what we experienced in 2020, here are my top predictions for 2021:... Read More...