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Democratizing Enterprise Observability: Apica CTO on Making Data Intelligence Accessible to All – VMblog QA

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David Marshall | Published: February 13, 2025

interview-apica-parthasarathy 

In a significant move to reshape the observability landscape, Apica has launched Ascent Freemium, offering organizations of all sizes access to enterprise-grade telemetry data management without upfront costs. As companies grapple with ever-increasing volumes of operational data, the need for sophisticated yet accessible observability solutions has never been more pressing.

In this exclusive VMblog interview, Apica’s Chief Product and Technology Officer, Ranjan Parthasarathy, discusses how the company is democratizing enterprise observability through its Ascent platform, which includes features like intelligent data routing, comprehensive fleet management, and seamless integration capabilities. Parthasarathy shares insights on the strategic thinking behind the freemium offering, explains how Ascent manages complex data flows, and outlines his vision for the future of observability in an increasingly complex digital landscape.

VMblog: Apica has just
launched Ascent Freemium. What’s the strategic thinking behind this move?

Ranjan Parthasarathy: In today’s digital
landscape, organizations of all sizes are generating valuable telemetry data,
yet many struggle to effectively manage and derive insights from it due to cost
barriers. By launching Ascent Freemium, we’re democratizing access to
enterprise-grade telemetry data management and observability. Organizations can
now start their observability journey without upfront costs while having access
to professional-grade capabilities that can scale with their needs.

VMblog: Can you explain how
Ascent manages complex data flows in a way our readers can easily understand?

Parthasarathy: Think of your
organization’s data flow like the human circulatory system. Just as the heart
efficiently pumps blood through arteries and veins, directing oxygen-rich blood
to critical organs first, Ascent intelligently manages your data streams. Critical
telemetry data that needs immediate attention gets priority routing, while
routine logs and metrics are processed through optimized pathways. The platform
acts like the body’s regulatory systems, automatically adjusting flow based on
demand, managing system pressure (load), and ensuring every part of your
infrastructure receives the data it needs, when it needs it. This intelligent
routing and prioritization ensures optimal performance while maintaining cost
efficiency.

VMblog: The freemium tier
offers 1TB of monthly processing. How did you determine this was the right
amount?

Parthasarathy: We analyzed usage
patterns across different organization sizes and found that 1TB provides ample
capacity for teams to experience the full value of our platform. This includes
processing logs, metrics, traces, events, and alerts, with enough headroom for
growth. It’s designed to give organizations a genuine experience of
enterprise-grade observability without artificial limitations.

VMblog: Let’s talk about
integration capabilities. How does Ascent fit into an organization’s existing
tech stack?

Parthasarathy: We built Ascent to
be adaptable and integration-friendly. The platform seamlessly connects with
popular solutions like Kafka, ElasticSearch, Splunk, and Datadog, while
supporting open-source agents including OpenTelemetry, Fluent Bit, and Logstash.
This means organizations can preserve their existing investments while gaining
the advantages of centralized management and control through Ascent.

VMblog: Let’s talk about Fleet Management and the
platform’s Fleet component. How does it transform the way organizations handle
telemetry collection?

Parthasarathy: Fleet represents a fundamental shift in how organizations approach telemetry
collection. Instead of the traditional static deployment of collection agents,
we’ve created a dynamic, adaptable system that intelligently manages your
telemetry collection infrastructure. It acts as an orchestrator for your entire
observability ecosystem, allowing teams to centrally manage and automate their
collection agents across different environments. The freemium version supports
up to 25 agents, covering Windows, Linux, and Kubernetes environments. What
makes this particularly powerful is its ability to adapt to your unique
operational needs – you can dynamically adjust collection parameters, automate
agent updates, and ensure consistent configuration across your infrastructure.
This transforms what was traditionally a rigid, manual process into a flexible,
automated system that evolves with your organization’s needs.

VMblog: Cost management is
a major concern in the observability space. How does Ascent address this?

Parthasarathy: We’ve built
comprehensive cost control mechanisms into Ascent. Users have complete
visibility into their data processing costs and can set granular policies for
data routing and storage. The platform automatically optimizes data paths based
on priority and cost considerations, ensuring organizations get maximum value
from their observability investment while maintaining predictable costs.

VMblog: How are you helping
organizations transition to OpenTelemetry?

Parthasarathy: We recognize that
transitioning to OpenTelemetry is a journey, not a switch that gets flipped.
Ascent supports both legacy systems and OpenTelemetry simultaneously, allowing
organizations to migrate at their own pace. Our platform leverages existing
data and use cases while providing clear pathways to adopt OpenTelemetry,
reducing complexity and risk during the transition.

VMblog: What’s your vision
for the future of observability, and how does Ascent Freemium contribute to
that?

Parthasarathy: We believe the
future of observability lies in making sophisticated data management and
analysis accessible to everyone. As systems become more complex, the need for
intelligent, automated observability becomes critical. Ascent Freemium is a
significant step toward this future, providing organizations of all sizes with
the tools they need to understand and optimize their digital operations. We’re
not just offering a platform; we’re helping establish new standards for how
organizations handle their observability data.


Try
Apica Ascent for yourself for free: https://www.apica.io/freemium/

Ranjan Parthasarathy is the Chief Product and
Technology Officer for Apica,
 an
intelligent data management and observability company
.

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