Exterro, Inc. announced its latest
industry-shaping innovation – Exterro Remote Mobile Discovery. This
patent-pending addition to the Exterro software platform breaks the
barriers faced by internal investigation experts by powering secure,
non-intrusive data preview and collection of remote mobile device data
for critical digital forensic and e-discovery workflows.
Historically,
most remote data collection solutions were more complex than the
problem – requiring organizations to physically gather or travel to
retrieve remote devices, attach physical cables or collection kits at
the time of collection, and then re-ship devices back to the users. With
Exterro Remote Mobile Discovery, Legal, IT, and forensic investigation
teams can initiate remote collections with a few simple clicks in the
Exterro Data Risk Management platform.
Once the collection is
complete, digital forensic investigators and e-discovery teams can
review the remotely collect mobile data alongside other relevant
information collected from other data sources in Exterro’s FTK Suite or
its E-Discovery Data Management (EDDM) module, Exterro’s purpose-built
legal document review solution. Exterro’s platform capabilities provide
users with the ability to view all the evidence in an investigation in
one place, saving time and getting to the facts faster by eliminating
the need for data transfers or multiple review solutions.
“Mobile
data discovery has become one of the most important and challenging
aspects of data collection,” says Ryan O’Leary, Research Director,
Privacy and Legal Technology at IDC. “Exterro’s mobile data discovery
software hopes to solve this challenge with its all-in-one solution for
e-discovery and forensic investigations. Unlike traditional tools that
require extensive technical expertise, Exterro’s intuitive platform
makes mobile data collection accessible to legal and compliance teams,
enabling them to efficiently review mobile data alongside other evidence
for faster, more effective case resolution.”
How It Works
Remote
Mobile Discovery enables seamless wireless data collection from mobile
devices without installing software on the device. Leveraging existing
enterprise infrastructure in the Exterro FTK Suite and EDDM,
investigators and legal professionals can securely collect data over
Wi-Fi or a network connection or wired connection, enabling incremental,
connection-free backups without disrupting users. With a streamlined
process and enterprise-grade security, this solution simplifies mobile
investigations, making remote collections faster, more efficient, and
scalable. Collections may be targeted to specific applications or
capture the full device. Exterro currently supports collection from
dozens of the most used chat applications, including Discord, Google
Duo/Meet, Instagram, IOS Messages, Reddit, TikTok, Twitter, Uber, and
WhatsApp-and additional apps are being added daily.
Top Benefits of Exterro Remote Mobile Discovery
“Our
mission has always been to protect our customers from data risk and the
impact it can have on an organization’s reputation, the requirements of
litigation and privacy and compliance,” said Bobby Balachandran,
founder and CEO of Exterro. “With the exponential growth of data
residing on remote mobile devices, the ability to identify it, collect
it and analyze it in an efficient way has been a significant limitation
for e-discovery and forensics professionals around the world. Exterro
Remote Mobile Discovery solves this problem with the ultimate solution
for seamless and comprehensive mobile data investigations.”
No Agent Installation
Eliminates the need for installing potentially intrusive agents on mobile devices.Seamless Operation
Enables continuous and remote data collection over Wi-Fi or wired connections with minimal user intervention.Saves Money
Eliminate device shipping costs, IT personnel travel expenses, and custodian downtime by collecting remotely.Reduces IT Overhead
Allows
Exterro digital forensics and e-discovery solutions to communicate with
and collect data from all data sources-computers, mobile devices, and
cloud data sources–in a single solution.Targeted Data Preview and Collection
Conduct
complete remote mobile device collections or preview and target
selective collections with industry-leading data source filtering.- Compatible with Enterprise IT
Available on-premises or as a cloud-based SaaS solution to integrate seamlessly with enterprise IT infrastructure and workflows.
Pricing and Availability
Exterro
Remote Mobile Collection will be generally available at the end of
March. Pricing is based on the number of mobile devices and the amount
of data undermanagement required.




