HITRUST announced the General Availability (GA)
of the HITRUST Assessment XChange App for ServiceNow, a transformative
solution that incorporates numerous HITRUST innovations to deliver
practical and effective third party risk management to organizations of
all sizes and maturities.
With this release, HITRUST delivers on its commitment to making
strong, efficient, and effective TPRM truly practical by embedding its
proven, best-in-class assurance programs directly into the ServiceNow
platform-providing organizations with seamless automation, actionable
insights, and reduced assessment fatigue.
Delivering Innovation: A Fully Integrated, Automated Approach to TPRM
The HITRUST TPRM XChange Application for ServiceNow enables
organizations to seamlessly operationalize and integrate HITRUST’s
proven assessment and TPRM toolkit into the ServiceNow platform. It
incorporates multiple industry innovations that increase the level of
assurance while enhancing efficiency and effectiveness of third-party
risk management across broad populations of third parties, including:
- Cyber Threat-Adaptive Controls – Ensures relevance to emerging cyber threats, eliminating the need for additional, redundant questionnaires.
- Broad, Traversable Assessment Portfolio – Provides low,
moderate, and high-risk vendor assessments (e1, i1, r2), along with
newly released AI Risk Management and AI Security assessments, all built
from the highly recognized HITRUST Framework. - Proven Assurance Methodology – HITRUST’s programs achieve the lowest breach rates among assessed entities, as highlighted in the 2024 HITRUST Trust Report.
- Results Distribution System (RDS) – Enables seamless,
detailed, and secure assessment results sharing into the ServiceNow
platform enabling efficient and unmatched vendor control analysis. - Automated Control Inheritance – Reduces redundant assessments by allowing vendors to reuse validated security controls across assessments.
By embedding HITRUST’s prescriptive, scalable, and highly reliable
cybersecurity assurance into ServiceNow, the Assessment XChange
eliminates inefficiencies through pre-built yet customizable, vendor
lifecycle workflows from onboarding to renewal, along with automations
and secure data integrations to make risk management actionable-at
scale.
