Mission, a managed cloud services provider and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN), has launched Mission Cloud One – its most comprehensive and cost-efficient AWS managed cloud service that encompasses everything businesses need to ensure their AWS environment is fully and continually supported, optimized and managed. The Mission Cloud One service is delivered by Mission’s AWS-certified CloudOps engineers and analysts, who bring deep expertise and best practices to managing all aspects of a business’s AWS Cloud.
The ongoing responsibilities and knowledge required to properly operate and maintain AWS – let alone optimize for cost and performance – is a drain on many businesses’ already-limited technical resources. This puts a constant drag on the pace of core product innovation and routinely stalls business growth initiatives at startups, SMBs, and enterprises alike. In addition to bandwidth, many businesses also continue to struggle with knowledge gaps around how to most effectively tune and re-tune their AWS environments across critical cost and performance metrics. For those who do seek support from a partner, most managed AWS services are delivered piecemeal; this adds to often-unpredictable costs, and services prove inflexible as organizations’ cloud needs evolve.
Mission Cloud One introduces a new managed service designed to be as comprehensive and elastic as AWS itself – and a one-stop-shop for all AWS operations. Mission Cloud One unburdens customers from their daily AWS management responsibilities, with experienced CloudOps engineers that continuously monitor and optimize AWS environments. Far from a set-it-and-forget-it service, Mission Cloud One delivers proactive around-the-clock cloud coverage, with Mission experts serving as both trusted advisors and an extension of customers’ internal teams.
Mission Cloud One is built to provide ongoing peace of mind, a reduced operational burden, an optimized AWS environment and, for many customers, access to a team of CloudOps engineers for less than the cost of a single full-time employee. As a hands-on partner, Mission not only identifies and proactively recommends opportunities for usage and cost optimization across AWS services, but also puts them into action on customers’ behalf. Mission Cloud One customers can focus on accelerating and differentiating their businesses with complete confidence that their AWS environment is in expert hands.
Among the features and benefits of Mission Cloud One:
- Complete cloud and cost optimization. AWS environments are continually reviewed to improve performance, increase alignment with AWS best practices, and optimize usage for superior cost efficiencies.
- AWS support. Mission’s partner-led AWS support replaces the need for customers to subscribe to AWS Business or Enterprise Support. AWS support is delivered 24x7x365 by Mission’s team of 100% AWS-certified CloudOps engineers and analysts.
- Best-in-class tooling. Mission Cloud One integrates the industry’s top enterprise-grade cloud monitoring technologies such as New Relic One and CloudHealth to provide even deeper visibility into AWS usage, performance, and spend to unlock more opportunities for optimization.
- Proactive infrastructure operations. Mission Cloud One provides day-to-day management of mission-critical AWS infrastructure – including best practices such as patching and backup activities – performed by an AWS-certified team.
- On-demand provisioning requests. Mission offers up to ten hours of AWS provisioning requests every month for commonly-provisioned infrastructure to extend the benefits of running in AWS. These requests go above and beyond the already-included day-to-day-management activities that Mission Cloud One provides.
- Real-time monitoring. Around-the-clock monitoring and alert response for AWS services, websites, and servers is included – and with average response times under five minutes.
- Enhanced monitoring for serverless and containers. Mission Cloud One adds auto-instrument monitoring and observability for serverless functions – including logs, metrics, and traces – without requiring code changes. For container monitoring, Mission Cloud One’s cluster explorer provides a complete picture of a cluster by visualizing nodes and pods according to their health and performance. Mission’s CloudOps engineers help configure customized visualizations and alerting conditions, and will monitor and analyze these web services to help customers quickly pinpoint any potential issues.
- Regular account reviews. A cadence of regularly-scheduled account reviews analyzes key performance metrics – including operational activities and support tickets.
“Mission Cloud One is a unique solution for businesses across industries who want to reduce their AWS spend while also freeing up their engineers and developers to focus on high-impact projects – not ongoing cloud management,” said Alex Beal, Director of Product, Mission. “Importantly, we’ve also structured Mission Cloud One pricing to make it cost-efficient versus going it alone. With Mission Cloud One, you handle your business, we’ll handle your AWS infrastructure – it’s what we live and breathe every day at Mission.”
Mission Cloud One is available at https://www.missioncloud.com/managed-cloud/managed-aws.
