Zenoss Inc., the leader in hybrid IT monitoring and analytics software, today announced longstanding customer and top liberal arts school, Vassar College, has shifted from in-house monitoring to Zenoss as a Service (ZaaS), enjoying all the benefits of unified monitoring without the complexity, staffing resources and overhead.
Managed by Zenoss and hosted on Amazon Web Services (AWS), ZaaS is ideal for organizations such as Vassar that seek the full value of the Zenoss Service Dynamics hybrid IT monitoring and analytics solution, delivered as a cloud service. ZaaS handles all deployment, backup and restore, and patching services, while ensuring service-level agreements (SLAs) and reducing management overhead and total cost of ownership.
ZaaS has a proven track record of reducing service-impacting incidents, minimizing downtime through holistic resource monitoring, and dramatically reducing mean time to resolution (MTTR). The solution features Service Impact, which not only automates root-cause analysis to help organizations move toward a resolution but also helps prioritize or “triage” issues.
A Zenoss customer since 2011, Vassar is the latest organization to deepen its commitment with Zenoss by choosing ZaaS. Demand for the solution grew more than 100 percent in 2016, reinforcing Zenoss’ position as the market leader in IT monitoring software as a service.
