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User Profile and Environment Management with ProfileUnity
This whitepaper has been authored by experts at Liquidware in order to provide guidance to adopters of desktop virtualization technologies. In this paper, we outline how ProfileUnity was designed to address many of the shortcomings of Roaming Profiles, and basic profile management tools that are just a step away from roaming profiles, in managing user profiles and user-authored data over multiple desktop platforms, including physical upgrades and refreshes, Windows migrations and more.
User Profile Management on Microsoft Windows desktops continues to provide challenges.  Most Administrators find that Roaming Profiles and even Microsoft UEV generally fall short due to several factors. Profile Corruption, Lack of Customization, and lack of Enterprise Features are just some of the top shortcomings of Microsoft Windows profile management with these options.

Basic tools such as roaming profiles do not support a mixed operating environment, therefore it does not allow users to move among desktops with mixed profile versions, e.g. Windows 7, Windows 10, Server2008, 2012 r2, etc.

The lack of support of mixed OS versions makes Microsoft profile management methods a serious hindrance when upgrading/migrating operating systems. Microsoft profile management tools also only support very limited granular management, so admins do not have the ability to exclude bloated areas of a user profile or to include files and registry keys outside of the profile. Profile bloat is one of the number one reasons for long logon times on Windows desktops.

Most organizations who will upgrade from a previous Windows® OS, such as Windows 7, to Windows 10, will want the flexibility to move at their own pace and upgrade machines on a departmental or ‘as needed’ basis.  As a result, management of Microsoft profiles and migration become a huge challenge for these environments because neither operation is seamlessly supported or functional between the two operating systems.  

A user’s profile consists of nearly everything needed to provide a personalized user experience within Windows.  If one could separate out the user profile from Windows and enable dynamic profiles that can adapt to any Windows OS version, several advantages can be realized:
  • User state can be stored separately and delivered just-in-time to enable workers to roam from workspace to workspace
  • Users’ profiles can co-exist in mixed OS environments or automatically migrate from one OS to the next, making OS upgrades easy and essentially irrelevant during a point-in-time upgrade
  • Integral policies and self-managed settings, such as local and network printer management, as well as security policies, can be readily restored in the event of a PC failure or loss (disaster recovery)
Given the growing complexity and diversity of Windows desktops technologies, today’s desktop administrators are looking for better ways to manage user profiles across the ever-increasing spectrum of desktop platforms available. In this whitepaper, we will cover the issues inherent with Roaming Profiles and how ProfileUnity addresses these issues.
The Definitive Guide to Monitoring Virtual Environments
The virtualization of physical computers has become the backbone of public and private cloud computing from desktops to data centers, enabling organizations to optimize hardware utilization, enhance security, support multi-tenancy and more. These environments are complex and ephemeral, creating requirements and challenges beyond the capability of traditional monitoring tools that were originally designed for static physical environments. But modern solutions exist, and can bring your virtual env

OVERVIEW

The virtualization of physical computers has become the backbone of public and private cloud computing from desktops to data centers, enabling organizations to optimize hardware utilization, enhance security, support multi-tenancy and more. These environments are complex and ephemeral, creating requirements and challenges beyond the capability of traditional monitoring tools that were originally designed for static physical environments. But modern solutions exist, and can bring your virtual environment to new levels of efficiency, performance and scale.

This guide explains the pervasiveness of virtualized environments in modern data centers, the demand these environments create for more robust monitoring and analytics solutions, and the keys to getting the most out of virtualization deployments.

TABLE OF CONTENTS

·        History and Expansion of Virtualized Environments

·        Monitoring Virtual Environments

·        Approaches to Monitoring

·        Why Effective Virtualization Monitoring Matters

·        A Unified Approach to Monitoring Virtualized Environments

·        5 Key Capabilities for Virtualization Monitoring

o   Real-Time Awareness

o   Rapid Root-Cause Analytics

o   End-to-End Visibility

o   Complete Flexibility

o   Hypervisor Agnosticism

·        Evaluating a Monitoring Solution

o   Unified View

o   Scalability

o   CMDB Support

o   Converged Infrastructure

o   Licensing

·        Zenoss for Virtualization Monitoring

UNC Health Care Leverages IGEL in Virtual Desktop Infrastructure Deployment
UNC Health Care selected IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security. This document outlines key findings on how IGEL helps organizations manage entire fleets of thin clients from a single console. In addition, you will see how IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, wi

UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.

“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.” 

UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”

Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.

Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.

Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

IGEL Software Platform Step by Step Getting Started Guide
Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. The goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. My goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

This document will walk you, step-by-step, through what is required for you to get up and running in a proof-of-concept or lab scenario. When finished, you will have a fully working IGEL End-Point Management Platform consisting of the IGEL Universal Management Suite (UMS), IGEL Cloud Gateway (ICG) and at least one IGEL OS installed, connected and centrally managed! 

Ovum: Igel's Security Enhancements for Thin Clients
Thin client vendor Igel is enhancing the security capabilities of its products, both under its own steam and in collaboration with technology partners. Ovum sees these developments as important for the next wave of thin client computing, which will be software-based – particularly if the desktop-as-a-service (DaaS) market is to take off.

With hardware-based thin client shipments in the region of 4–5 million units annually, this market is still a drop in the ocean compared to the 270 million PCs shipping each year, though the latter figure has been declining since 2011. And within the thin client market, Igel is in fourth place behind Dell and HP (each at around 1.2 million units annually) and China’s Centerm, which only sells into its home market.

However, the future for thin clients looks bright, in that the software-based segment of the market  (which some analyst houses refuse to acknowledge) is expanding, particularly for Igel. Virtual desktop infrastructure (VDI) technology has stimulated this growth, but the greatest promise is probably in the embryonic DaaS market, whereby enterprises will have standard images for their workforce hosted by service providers.

FlexApp Application Layering for Citrix XenApp and XenDesktop
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows® desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.
Citrix UPM and AppDisk Comparison to ProfileUnity and FlexApp
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.
Optimizing Performance for Office 365 and Large Profiles with ProfileUnity ProfileDisk
Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them.

Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them. Note that additional profile challenges and solutions are covered in a related ProfileUnity whitepaper entitled “User Profile and Environment Management with ProfileUnity.” To efficiently manage the complex challenges of today’s diverse Windows profile environments, Liquidware ProfileUnity exclusively features two user profile technologies that can be used together or separately depending on the use case.

These include:

1. ProfileDisk, a virtual disk based profile that delivers the entire profile as a layer from an attached user VHD or VMDK, and

2. Profile Portability, a file and registry based profile solution that restores files at login, post login, or based on environment triggers.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Parallels RAS and Microsoft Office 365: Deliver a Superior, Cloud-Optimized Employee Experience
When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
Microsoft Office 365 is fast becoming the industry standard, with companies rushing to adopt the solution to maximize flexibility and bring down budget costs. However, the online version lacks certain features to maximize the end-user experience and improve employee productivity. This is where a comprehensive, affordable virtualization can be useful. When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
Application & Desktop Delivery for Dummies
In this book, you learn how solutions, such as Parallels Remote Application Server (RAS), replace traditional application deployment with on-demand application delivery, and why it's right for your organization.
Applications are essential to the businesses and organizations of all sizes and in all industries. End-users need to have continuous and reliable access to their applications whether working in the office or remotely, at any time of the day or night, and from any device. With the advent of cloud computing, office desktops with installed applications (that had to be constantly updated) have become a thing of the past — application streaming, virtual desktop infrastructure (VDI), and hosted applications are the future (and the present, for that matter). Application virtualization is an easy way to manage, distribute, and maintain business applications. Virtualized applications run on a server, while end-users view and interact with their applications over a network via a remote display protocol. Remote applications can be completely integrated with the user’s desktop so that they appear and behave like local applications. Today, you can dynamically publish applications to remote users in several ways. The server-based operating system (OS) instances that run remote applications can be shared with other users (a terminal services desktop), or the application can be running on its own OS instance on the server (a VDI desktop).
Switch to Parallels Remote Application Server and Save 60% Compared to Citrix XenApp
This article will explain how Parallels Remote Application Server can easily act as a business’s desktop and application delivery solution, offering the same qualities as other leading solutions such as Citrix XenApp, but at an entirely different and affordable price. As a result, companies who opt to use Parallels Remote Application Server could save up to 60%, while gaining added flexibility and maneuverability for their devices.
A few years ago, Citrix had two separate products for its virtualization solutions: XenApp and XenDesktop. In 2016, Citrix merged them into a single product; XenDesktop 7. The change was not well received by Citrix customers, and Citrix has split them again into XenApp and XenDesktop from version 7.5 onward. The major difference between XenApp and XenDesktop is the type of virtual desktop delivered to the user. XenDesktop includes all XenApp features and also has a VDI solution, so from this point on we will use the XenDesktop term in this document to refer to Citrix virtualization solution: published applications and virtual desktop infrastructure. Although XenDesktop is the most popular solution in the industry, it has several shortcomings coupled with a very expensive price tag. Due to migration from Independent Management Architecture (IMA) to Flexcast Management Architecture (FMA), there is no option in place to upgrade to XenDesktop 7.x from previous versions of XenApp (5 or 6.X). Therefore, now is the right time to jump ship. In this white paper, we examine how migrating to Parallels Remote Application Server can reduce the costs of an application and virtual desktop delivery solution by more than 60%. Parallels RAS is an easy-to-use, scalable application and desktop delivery solution which has the lowest total cost of ownership amongst its competitors. Considered an industry underdog by many, Parallels Remote Application Server has been in the industry since 2005, and many Citrix customers have already switched to Parallels RAS.
A Journey Through Hybrid IT and the Cloud
How to navigate between the trenches. Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?

How to navigate between the trenches

Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?
 
“A Journey Through Hybrid IT and the Cloud” provides insight on:

  • What Hybrid IT means for the network, storage, compute, monitoringand your staff
  • Real world examples that can occur along your journey (what did vs. didn’t work)
  • How to educate employees on Hybrid IT and the Cloud
  • Proactively searching out technical solutions to real business challenges
Monitoring 201: Moving Beyond Simplistic Monitoring and Alerts to Monitoring Glory
Are you ready to achieve #monitoringglory?

Are you ready to achieve #monitoringglory?

After reading this e-book, "Monitoring 201", you will:

  • Be able to imagine and create meaningful and actionable monitors and alerts
  • Understand how to explain the value of monitoring to non-technical coworkers
  • Focus on productive work because you will not be interrupted by spurious alerts
How to Build a SANless SQL Server Failover Cluster Instance in Google Cloud Platform
This white paper walks through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the Google Cloud Platform (GCP)
If you are going to host SQL Server on the Google Cloud Platform (GCP) you will want to make sure it is highly available with a SQL Failover Cluster. One of the best and most economical ways to do that is to build a SQL Server Failover Cluster Instance (FCI). In this guide, we will walk through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the GCP.
Top 10 Reasons to Adopt Software-Defined Storage
In this brief, learn about the top ten reasons why businesses are adopting software-defined storage to empower their existing and new storage investments with greater performance, availability and functionality.
DataCore delivers a software-defined architecture that empowers existing and new storage investments with greater performance, availability and functionality. But don’t take our word for it. We decided to poll our customers to learn what motivated them to adopt software-defined storage. As a result, we came up with the top 10 reasons our customers have adopted software-defined storage.
Download this white paper to learn about:
•    How software-defined storage protects investments, reduces costs, and enables greater buying power
•    How you can protect critical data, increase application performance, and ensure high-availability
•    Why 10,000 customers have chosen DataCore’s software-defined storage solution
The Gorilla Guide to Moving Beyond Disaster Recovery to IT Resilience
Does your business require you to modernize IT while you’re struggling to manage the day to day? Sound familiar? Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business - the ones that help you increase market share, decrease costs and innovate faster than y
Does your business require you to modernize IT while you’re struggling to manage the day to day. Sound familiar?

Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption.

With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business – the ones that help you increase market share, decrease costs and innovate faster than your competitors.

With this guide you will learn…
  • How to prepare for both unplanned and planned disruptions to ensure continuous availability
  • Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures
  • Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud
The State of IT Resilience 2019
An independent study by analyst firm, IDC, confirms the importance of IT resilience within hundreds of global organizations. The survey report spotlights the level of IT resilience within these companies and where there are gaps. Their findings may surprise you. 9 out of 10 companies that participated in the IDC study think having both Disaster Recovery and Backup is redundant. Do you agree? Read the report and benchmark against your peers.

9 out of 10 companies that participated in the IDC study think having both Disaster Recovery and Backup is redundant. Do you agree? Read the report and benchmark against your peers.

An independent study by analyst firm, IDC, confirms the importance of IT resilience within hundreds of global organizations. The survey report spotlights the level of IT resilience within these companies and where there are gaps. Their findings may surprise you.

• 93% surveyed find redundancy in having both disaster recovery and backup as separate solutions
• 9 out of 10 already do or will use the Cloud for data protection within the next 12 months
• Nearly 50% of respondents have suffered impacts from cyber threats, including unrecoverable data, within the last 3 years

Use the report findings to benchmark your data protection and recovery strategies against your peers. Learn how resilient IT is the foundation to not only protect, but to effectively grow your business.

Download the IDC report to benchmark your data protection and recovery strategies against those of your peers. Learn how Resilient IT is the stepping stone for business growth and transformation.

Disaster Recovery Guide: DR in Virtualized Environments
In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments. In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments.

In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immenseUtilizing Zerto’s Disaster Recovery solutions can greatly mitigate downtime and data loss with RTO’s of minutes and RPO’s of seconds
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
  • Having a plan and process in place will help you mitigate the impact of an outage on your business

In this booklet we provide insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Download this white paper and learn more about Business Continuity and Disaster Recovery preparedness and how Zerto can help!

The Hybrid Cloud Guide
With so many organizations looking to find ways to embrace the public cloud without compromising the security of their data and applications, a hybrid cloud strategy is rapidly becoming the preferred method of efficiently delivering IT services. This guide aims to provide you with an understanding of the driving factors behind why the cloud is being adopted en-masse, as well as advice on how to begin building your own cloud strategy.

With so many organizations looking to find ways to embrace the public cloud without compromising the security of their data and applications, a hybrid cloud strategy is rapidly becoming the preferred method of efficiently delivering IT services.

This guide aims to provide you with an understanding of the driving factors behind why the cloud is being adopted en-masse, as well as advice on how to begin building your own cloud strategy.

Topics discussed include:
•    Why Cloud?
•    Getting There Safely
•    IT Resilience in the Hybrid Cloud
•    The Power of Microsoft Azure and Zerto

You’ll find out how, by embracing the cloud, organizations can achieve true IT Resilience – the ability to withstand any disruption, confidently embrace change and focus on business.

Download the guide today to begin your journey to the cloud!

How Parallels RAS Enhances Microsoft RDS
In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access. However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels® Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access.

However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

Microsoft RDS Pain Points:
•    Limited Load Balancing Functionality
•    Limited Client Device Support
•    Difficult to Install, Set Up, and Update

Parallels RAS is an application and virtual desktop delivery solution that allows systems administrators to create a private cloud from which they can centrally manage the delivery of applications, virtual desktops, and business-critical data. This comprehensive VDI solution is well known for its ease of use, low license costs, and feature list.

How Parallels RAS Enhances Your Microsoft RDS Infrastructure:
•    Easy to Install and Set Up
•    Centralized Configuration Console
•    Auto-Configuration of Remote Desktop Session Hosts
•    High Availability Load Balancing (HALB)
•    Superior user experience on mobile devices
•    Supports hypervisors from Citrix, VMware, Microsoft’s own Hyper-V, Nutanix Acropolis, and Kernel-based Virtual Machine (KVM)

As this white paper highlights, Parallels RAS allows you to enhance your Microsoft Remote Desktop Services infrastructure, enabling you to offer a superior application and virtual desktop delivery solution.

Built around Microsoft’s RDP protocol, Parallels RAS allows systems administrators to do more in less time with fewer resources. Since it is easier to implement and use, systems administrators can manage and easily scale up the Parallels RAS farm without requiring any specialized training. Because of its extensive feature list and multisite support, they can build solutions that meet the requirements of any enterprise, regardless of its size and scale.

From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
Gartner Market Guide for IT Infrastructure Monitoring Tools
With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

The guide provides insight into the IT infrastructure monitoring tool market and providers as well as key findings and recommendations.

Get the 2018 Gartner Market Guide for IT Infrastructure Monitoring Tools to see:

  • The ITIM market definition, direction and analysis
  • A list of representative ITIM vendors
  • Recommendations for adoption of ITIM platforms

Key Findings Include:

  • ITIM tools are helping organizations simplify and unify monitoring across domains within a single tool, eliminating the problems of multitool integration.
  • ITIM tools are allowing infrastructure and operations (I&O) leaders to scale across hybrid infrastructures and emerging architectures (such as containers and microservices).
  • Metrics and data acquired by ITIM tools are being used to derive context enabling visibility for non-IT teams (for example, line of business [LOB] and app owners) to help achieve optimization targets.
Microsoft Azure Cloud Cost Calculator
Move Workloads to the Cloud and Reduce Costs! Considering a move to Azure? Use this simple tool to find out how much you can save on storage costs by mobilizing your applications to the cloud with Zerto on Azure!

Move Workloads to the Cloud and Reduce Costs!

Considering a move to Azure? Use this simple tool to find out how much you can save on storage costs by mobilizing your applications to the cloud with Zerto on Azure!  

Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Forrester: Monitoring Containerized Microservices - Elevate Your Metrics
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
Futurum Research: Digital Transformation - 9 Key Insights
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
Implementing High Availability in a Linux Environment
This white paper explores how organizations can lower both CapEx and OpEx running high-availability applications in a Linux environment without sacrificing performance or security.
Using open source solutions can dramatically reduce capital expenditures, especially for software licensing fees. But most organizations also understand that open source software needs more “care and feeding” than commercial software—sometimes substantially more- potentially causing operating expenditures to increase well above any potential savings in CapEx. This white paper explores how organizations can lower both CapEx and OpEx running high-availability applications in a Linux environment without sacrificing performance or security.
Controlling Cloud Costs without Sacrificing Availability or Performance
This white paper is to help prevent cloud services sticker shock from occurring ever again and to help make your cloud investments more effective.
After signing up with a cloud service provider, you receive a bill that causes sticker shock. There are unexpected and seemingly excessive charges, and those responsible seem unable to explain how this could have happened. The situation is critical because the amount threatens to bust the budget unless cost-saving changes are made immediately. The objective of this white paper is to help prevent cloud services sticker shock from occurring ever again.
How to Get the Most Out of Windows Admin Center
Windows Admin Center is the future of Windows and Windows Server management. Are you using it to its full potential? In this free eBook, Microsoft Cloud and Datacenter Management MVP, Eric Siron, has put together a 70+ page guide on what Windows Admin Center brings to the table, how to get started, and how to squeeze as much value out of this incredible free management tool from Microsoft. This eBook covers: - Installation - Getting Started - Full UI Analysis - Security - Managing Extensions

Each version of Windows and Windows Server showcases new technologies. The advent of PowerShell marked a substantial step forward in managing those features. However, the built-in graphical Windows management tools have largely stagnated - the same basic Microsoft Management Console (MMC) interfaces had remained since Windows Server 2000. Microsoft tried out multiple overhauls over the years to the built-in Server Manager console but gained little traction. Until Windows Admin Center.

WHAT IS WINDOWS ADMIN CENTER?
Windows Admin Center (WAC) represents a modern turn in Windows and Windows Server system management. From its home page, you establish a list of the networked Windows and Windows Server computers to manage. From there, you can connect to an individual system to control components such as hardware drivers. You can also use it to manage Windows roles, such as Hyper-V.

On the front-end, Windows Admin Center is presented through a sleek HTML 5 web interface. On the back-end, it leverages PowerShell extensively to control the systems within your network. The entire package runs on a single system, so you don’t need a complicated infrastructure to support it. In fact, you can run it locally on your Windows 10 workstation if you want. If you require more resiliency, you can run Windows Admin Center as a role on a Microsoft Failover Cluster.

WHY WOULD I USE WINDOWS ADMIN CENTER?
In the modern era of Windows management, we have shifted to a greater reliance on industrial-strength tools like PowerShell and Desired State Configuration. However, we still have servers that require individualized attention and infrequently utilized resources. WAC gives you a one-stop hub for dropping in on any system at any time and work with almost any of its facets.

ABOUT THIS EBOOK
This eBook has been written by Microsoft Cloud & Datacenter Management MVP Eric Siron. Eric has worked in IT since 1998, designing, deploying, and maintaining server, desktop, network, and storage systems. He has provided all levels of support for businesses ranging from single-user through enterprises with thousands of seats. He has achieved numerous Microsoft certifications and was a Microsoft Certified Trainer for four years. Eric is also a seasoned technology blogger and has amassed a significant following through his top-class work on the Altaro Hyper-V Dojo.

Digital Workspace Disasters and How to Beat Them
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data.
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
Reducing Data Center Infrastructure Costs with Software-Defined Storage
Download this white paper to learn how software-defined storage can help reduce data center infrastructure costs, including guidelines to help you structure your TCO analysis comparison.

With a software-based approach, IT organizations see a better return on their storage investment. DataCore’s software-defined storage provides improved resource utilization, seamless integration of new technologies, and reduced administrative time - all resulting in lower CAPEX and OPEX, yielding a superior TCO.

A survey of 363 DataCore customers found that over half of them (55%) achieved positive ROI within the first year of deployment, and 21% were able to reach positive ROI in less than 6 months.

Download this white paper to learn how software-defined storage can help reduce data center infrastructure costs, including guidelines to help you structure your TCO analysis comparison.

Preserve Proven Business Continuity Practices Despite Inevitable Changes in Your Data Storage
Download this solution brief and get insights on how to avoid spending time and money reinventing BC/DR plans every time your storage infrastructure changes.
Nothing in Business Continuity circles ranks higher in importance than risk reduction. Yet the risk of major disruptions to business continuity practices looms ever larger today, mostly due to the troubling dependencies on the location, topology and suppliers of data storage.

Download this solution brief and get insights on how to avoid spending time and money reinventing BC/DR plans every time your storage infrastructure changes. 
The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

PowerCLI - The Aspiring Automator's Guide
Automation is awesome but don't just settle for using other people's scripts. Learn how to create your own scripts and take your vSphere automation game to the next level! Written by VMware vExpert Xavier Avrillier, this free eBook presents a use-case approach to learning how to automate tasks in vSphere environments using PowerCLI. We start by covering the basics of installation, set up, and an overview of PowerCLI terms. From there we move into scripting logic and script building with step-by

Scripting and PowerCLI are words that most people working with VMware products know pretty well and have used once or twice. Everyone knows that scripting and automation are great assests to have in your toolbox. The problem usually is that getting into scripting appears daunting to many people who feel like the learning curve is just too steep, and they usually don't know where to start. The good thing is you don't need to learn everything straight away to start working with PowerShell and PowerCLI. Once you have the basics down and have your curiosity tickled, you’ll learn what you need as you go, a lot faster than you thought you would!

ABOUT POWERCLI

Let's get to know PowerCLI a little better before we start getting our hands dirty in the command prompt. If you are reading this you probably already know what PowerCLI is about or have a vague idea of it, but it’s fine you don’t. After a while working with it, it becomes second nature, and you won't be able to imagine life without it anymore! Thanks to VMware's drive to push automation, the product's integration with all of their components has significantly improved over the years, and it has now become a critical part of their ecosystem.

WHAT IS PowerCLI?

Contrary to what many believe, PowerCLI is not in fact a stand-alone software but rather a command-line and scripting tool built on Windows PowerShell for managing and automating vSphere environments. It used to be distributed as an executable file to install on a workstation. Previously, an icon was generated that would essentially launch PowerShell and load the PowerCLI snap-ins in the session. This behavior changed back in version 6.5.1 when the executable file was removed and replaced by a suite of PowerShell modules to install from within the prompt itself. This new deployment method is preferred because these modules are now part of Microsoft’s Official PowerShell Gallery. 7 These modules provide the means to interact with the components of a VMware environment and offer more than 600 cmdlets! The below command returns a full list of VMware-Associated Cmdlets!

How Data Temperature Drives Data Placement Decisions and What to Do About It
In this white paper, learn (1) how the relative proportion of hot, warm, and cooler data changes over time, (2) new machine learning (ML) techniques that sense the cooling temperature of data throughout its half-life, and (3) the role of artificial intelligence (AI) in migrating data to the most cost-effective tier.

The emphasis on fast flash technology concentrates much attention on hot, frequently accessed data. However, budget pressures preclude consuming such premium-priced capacity when the access frequency diminishes. Yet many organizations do just that, unable to migrate effectively to lower cost secondary storage on a regular basis.
In this white paper, explore:

•    How the relative proportion of hot, warm, and cooler data changes over time
•    New machine learning (ML) techniques that sense the cooling temperature of data throughout its half-life
•    The role of artificial intelligence (AI) in migrating data to the most cost-effective tier.

ESG Report: Verifying Network Intent with Forward Enterprise
This ESG Technical Review documents hands-on validation of Forward Enterprise, a solution developed by Forward Networks to help organizations save time and resources when verifying that their IT networks can deliver application traffic consistently in line with network and security policies. The review examines how Forward Enterprise can reduce network downtime, ensure compliance with policies, and minimize adverse impact of configuration changes on network behavior.
ESG research recently uncovered that 66% of organizations view their IT environments as more or significantly more complex than they were two years ago. The complexity will most likely increase, since 46% of organizations anticipate their network infrastructure spending to exceed that of 2018 as they upgrade and expand their networks.

Large enterprise and service provider networks consist of multiple device types—routers, switches, firewalls, and load balancers—with proprietary operating systems (OS) and different configuration rules. As organizations support more applications and users, their networks will grow and become more complex, making it more difficult to verify and manage correctly implemented policies across the entire network. Organizations have also begun to integrate public cloud services with their on-premises networks, adding further network complexity to manage end-to-end policies.

With increasing network complexity, organizations cannot easily confirm that their networks are operating as intended when they implement network and security policies. Moreover, when considering a fix to a service-impact issue or a network update, determining how it may impact other applications negatively or introduce service-affecting issues becomes difficult. To assess adherence to policies or the impact of any network change, organizations have typically relied on disparate tools and material—network topology diagrams, device inventories, vendor-dependent management systems, command line (CLI) commands, and utilities such as “ping” and “traceroute.” The combination of these tools cannot provide a reliable and holistic assessment of network behavior efficiently.

Organizations need a vendor-agnostic solution that enables network operations to automate the verification of network implementations against intended policies and requirements, regardless of the number and types of devices, operating systems, traffic rules, and policies that exist. The solution must represent the topology of the entire network or subsets of devices (e.g., in a region) quickly and efficiently. It should verify network implementations from prior points in time, as well as proposed network changes prior to implementation. Finally, the solution must also enable organizations to quickly detect issues that affect application delivery or violate compliance requirements.
Why Network Verification Requires a Mathematical Model
Learn how verification can be used in key IT processes and workflows, why a mathematical model is required and how it works; as well as example use cases from the Forward Enterprise platform.
Network verification is a rapidly emerging technology that is a key part of Intent Based Networking (IBN). Verification can help avoid outages, facilitate compliance processes and accelerate change windows. Full-feature verification solutions require an underlying mathematical model of network behavior to analyze and reason about policy objectives and network designs. A mathematical model, as opposed to monitoring or testing live traffic, can perform exhaustive and definitive analysis of network implementations and behavior, including proving network isolation or security rules.

In this paper, we will describe how verification can be used in key IT processes and workflows, why a mathematical model is required and how it works, as well as example use cases from the Forward Enterprise platform. This will also clarify what requirements a mathematical model must meet and how to evaluate alternative products.
Forward Networks ROI Case Study
See how a large financial services business uses Forward Enterprise to achieve significant ROI with process improvements in trouble ticket resolution, audit-related fixes and change windows.
Because Forward Enterprise automates the intelligent analysis of network designs, configurations and state, we provide an immediate and verifiable return on investment (ROI) in terms of accelerating key IT processes and reducing manhours of highly skilled engineers in troubleshooting and testing the network.

In this paper, we will quantify the ROI of a large financial services firm and document the process improvements that led to IT cost savings and a more agile network. In this analysis, we will look at process improvements in trouble ticket resolution, audit-related fixes and acceleration of network updates and change windows. We will explore each of these areas in more detail, along with the input assumptions for the calculations, but for this financial services customer, the following benefits were achieved, resulting in an annualized net savings of over $3.5 million.
Defending Against the Siege of Ransomware
The threat of ransomware is only just beginning. In fact, nearly 50% of organizations have suffered at least one ransomware attack in the past 12 months and estimates predict this will continue to increase at an exponential rate. While healthcare and financial services are the most targeted industries, no organization is immune. And the cost? Nothing short of exorbitant.
The threat of ransomware is only just beginning. In fact, nearly 50% of organizations have suffered at least one ransomware attack in the past 12 months and estimates predict this will continue to increase at an exponential rate. While healthcare and financial services are the most targeted industries, no organization is immune. And the cost? Nothing short of exorbitant.
Lift and Shift Backup and Disaster Recovery Scenario for Google Cloud: Step by Step Guide
There are many new challenges, and reasons, to migrate workloads to the cloud. Especially for public cloud, like Google Cloud Platform. Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

There are many new challenges, and reasons, to migrate workloads to the cloud.

For example, here are four of the most popular:

  • Analytics and Machine learning (ML) are everywhere. Once you have your data in a cloud platform like Google Cloud Platform, you can leverage their APIs to run analytics and ML on everything.
  • Kubernetes is powerful and scalable, but transitioning legacy apps to Kubernetes can be daunting.
  • SAP HANA is a secret weapon. With high mem instances in the double digit TeraBytes migrating SAP to a cloud platform is easier than ever.
  • Serverless is the future for application development. With CloudSQL, Big Query, and all the other serverless solutions, cloud platforms like GCP are well positioned to be the easiest platform for app development.

Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

How to seamlessly and securely transition to hybrid cloud
Find out how to optimize your hybrid cloud workload through system hardening, incident detection, active defense and mitigation, quarantining and more. Plus, learn how to ensure protection and performance in your environment through an ideal hybrid cloud workload protection solution.

With digital transformation a constantly evolving reality for the modern organization, businesses are called upon to manage complex workloads across multiple public and private clouds—in addition to their on-premises systems.

The upside of the hybrid cloud strategy is that businesses can benefit from both lowered costs and dramatically increased agility and flexibility. The problem, however, is maintaining a secure environment through challenges like data security, regulatory compliance, external threats to the service provider, rogue IT usage and issues related to lack of visibility into the provider’s infrastructure.

Find out how to optimize your hybrid cloud workload through system hardening, incident detection, active defense and mitigation, quarantining and more. Plus, learn how to ensure protection and performance in your environment through an ideal hybrid cloud workload protection solution that:


•    Provides the necessary level of protection for different workloads
•    Delivers an essential set of technologies
•    Is structured as a comprehensive, multi-layered solution
•    Avoids performance degradation for services or users
•    Supports compliance by satisfying a range of regulation requirements
•    Enforces consistent security policies through all parts of hybrid infrastructure
•    Enables ongoing audit by integrating state of security reports
•    Takes account of continuous infrastructure changes

Office 365 / Microsoft 365: The Essential Companion Guide
Office 365 and Microsoft 365 contain truly powerful applications that can significantly boost productivity in the workplace. However, there’s a lot on offer so we’ve put together a comprehensive companion guide to ensure you get the most out of your investment! This free 85-page eBook, written by Microsoft Certified Trainer Paul Schnackenburg, covers everything from basic descriptions, to installation, migration, use-cases, and best practices for all features within the Office/Microsoft 365 sui

Welcome to this free eBook on Office 365 and Microsoft 365 brought to you by Altaro Software. We’re going to show you how to get the most out of these powerful cloud packages and improve your business. This book follows an informal reference format providing an overview of the most powerful applications of each platform’s feature set in addition to links directing to supporting information and further reading if you want to dig further into a specific topic. The intended audience for this book is administrators and IT staff who are either preparing to migrate to Office/Microsoft 365 or who have already migrated and who need to get the lay of the land. If you’re a developer looking to create applications and services on top of the Microsoft 365 platform, this book is not for you. If you’re a business decision-maker, rather than a technical implementer, this book will give you a good introduction to what you can expect when your organization has been migrated to the cloud and ways you can adopt various services in Microsoft 365 to improve the efficiency of your business.

THE BASICS

We’ll cover the differences (and why one might be more appropriate for you than the other) in more detail later but to start off let’s just clarify what each software package encompasses in a nutshell. Office 365 (from now on referred to as O365) 7 is an email collaboration and a host of other services provided as a Software as a Service (SaaS) whereas Microsoft 365 (M365) is Office 365 plus Azure Active Directory Premium, Intune – cloud-based management of devices and security and Windows 10 Enterprise. Both are per user-based subscription services that require no (or very little) infrastructure deployments on-premises.

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

Multi-cloud Data Protection-as-a-service: The HYCU Protégé Platform
Multi-cloud environments are here to stay and will keep on growing in diversity, use cases, and, of course, size. Data growth is not stopping anytime soon, only making the problem more acute. HYCU has taken a very different approach from many traditional vendors by selectively delivering deeply integrated solutions to the platforms they protect, and is now moving to the next challenge of unification and simplification with Protégé, calling it a data protection-as-a-service platform.

There are a number of limitations today keeping organizations from not only lifting and shifting from one cloud to another but also migrating across clouds. Organizations need the flexibility to leverage multiple clouds and move applications and workloads around freely, whether for data reuse or for disaster recovery. This is where the HYCU Protégé platform comes in. HYCU Protégé is positioned as a complete multi-cloud data protection and disaster recovery-as-a-service solution. It includes a number of capabilities that make it relevant and notable compared with other approaches in the market:

  • It was designed for multi-cloud environments, with a “built-for-purpose” approach to each workload and environment, leveraging APIs and platform expertise.
  • It is designed as a one-to-many cross-cloud disaster recovery topology rather than a one-to-one cloud or similarly limited topology.
  • It is designed for the IT generalist. It’s easy to use, it includes dynamic provisioning on-premises and in the cloud, and it can be deployed without impacting production systems. In other words, no need to manually install hypervisors or agents.
  • It is application-aware and will automatically discover and configure applications. Additionally, it supports distributed applications with shared storage. 
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How iland supports Zero Trust security
This paper explains the background of Zero Trust security and how organizations can achieve this to protect themselves from outside threats.
Recent data from Accenture shows that, over the last five years, the number of security breaches has risen 67 percent, the cost of cybercrime has gone up 72 percent, and the complexity and sophistication of the threats has also increased.

As a result, it should come as no surprise that innovative IT organizations are working to adopt more comprehensive security strategies as the potential damage to business revenue and reputation increases. Zero Trust is one of those strategies that has gained significant traction in recent years.

In this paper we'll discuss:
  • What is Zero Trust?
  • The core tenants of iland’s security capabilities and contribution to supporting Zero Trust.
    • Physical - Still the first line of defense
    • Logical - Security through technology
    • People and process - The critical layer
    • Accreditation - Third-party validation
  • Security and compliance as a core iland value
Mind The Gap: Understanding the threats to your Office 365 data
Download this whitepaper to learn more about how you can prevent, or mitigate, these common Office 365 data threats: External threats like ransomware, Malicious insiders, User-errors and accidental keystrokes.
From corporate contacts to sensitive messages and attachments, email systems at all companies contain some of the most important data needed to keep business running and successful. At the same time, your office productivity suite of documents, notes and spreadsheets created by your employees is equally vital. Unfortunately, in both cases, protecting that data is increasingly challenging. Microsoft provides what some describe as marginal efforts to protect and backup data, however the majority of the burden is placed on the customer.

Download this whitepaper to learn more about how you can prevent, or mitigate, these common Office 365 data threats:
•    External threats like ransomware
•    Malicious insiders
•    User-errors and accidental keystrokes

Data Protection as a Service - Simplify Your Backup and Disaster Recovery
Data protection is a catch-all term that encompasses a number of technologies, business practices and skill sets associated with preventing the loss, corruption or theft of data. The two primary data protection categories are backup and disaster recovery (DR) — each one providing a different type, level and data protection objective. While managing each of these categories occupies a significant percentage of the IT budget and systems administrator’s time, it doesn’t have to. Data protection can
Simplify Your Backup and Disaster Recovery

Today, there are an ever-growing number of threats to businesses and uptime is crucial. Data protection has never been a more important function of IT. As data center complexity and demand for new resources increases, the difficulty of providing effective and cost-efficient data protection increases as well.

Luckily, data protection can now be provided as a service.

Get this white paper to learn:
  • How data protection service providers enable IT teams to focus on business objectives
  • The difference, and importance, of cloud-based backup and disaster recovery
  • Why cloud-based backup and disaster recovery are required for complete protection
Modernized Backup for Open VMs
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen. vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen.  vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
The SysAdmin Guide to Azure Infrastructure as a Service
If you're used to on-premises infrastructures, cloud platforms can seem daunting. But it doesn't need to be. This eBook written by the veteran IT consultant and trainer Paul Schnackenburg, covers all aspects of setting up and maintaining a high-performing Azure IaaS environment, including: • VM sizing and deployment • Migration • Storage and networking • Security and identity • Infrastructure as code and more!

The cloud computing era is well and truly upon us, and knowing how to take advantage of the benefits of this computing paradigm while maintaining security, manageability, and cost control are vital skills for any IT professional in 2020 and beyond. And its importance is only getting greater.

In this eBook, we’re going to focus on Infrastructure as a Service (IaaS) on Microsoft’s Azure platform - learning how to create VMs, size them correctly, manage storage, networking, and security, along with backup best practices. You’ll also learn how to operate groups of VMs, deploy resources based on templates, managing security and automate your infrastructure. If you currently have VMs in your own datacenter and are looking to migrate to Azure, we’ll also teach you that.

If you’re new to the cloud (or have experience with AWS/GCP but not Azure), this book will cover the basics as well as more advanced skills. Given how fast things change in the cloud, we’ll cover the why (as well as the how) so that as features and interfaces are updated, you’ll have the theoretical knowledge to effectively adapt and know how to proceed.

You’ll benefit most from this book if you actively follow along with the tutorials. We will be going through terms and definitions as we go – learning by doing has always been my preferred way of education. If you don’t have access to an Azure subscription, you can sign up for a free trial with Microsoft. This will give you 30 days 6 to use $200 USD worth of Azure resources, along with 12 months of free resources. Note that most of these “12 months” services aren’t related to IaaS VMs (apart from a few SSD based virtual disks and a small VM that you can run for 750 hours a month) so be sure to get everything covered on the IaaS side before your trial expires. There are also another 25 services that have free tiers “forever”.

Now you know what’s in store, let’s get started!

Evaluator Group Report on Liqid Composable Infrastructure
In this report from Eric Slack, Senior Analyst at the Evaluator Group, learn how Liqid’s software-defined platform delivers comprehensive, multi-fabric composable infrastructure for the industry’s widest array of data center resources.
Composable Infrastructures direct-connect compute and storage resources dynamically—using virtualized networking techniques controlled by software. Instead of physically constructing a server with specific internal devices (storage, NICs, GPUs or FPGAs), or cabling the appropriate device chassis to a server, composable enables the virtual connection of these resources at the device level as needed, when needed.

Download this report from Eric Slack, Senior Analyst at the Evaluator Group to learn how Liqid’s software-defined platform delivers comprehensive, multi-fabric composable infrastructure for the industry’s widest array of data center resources.
Why Should Enterprises Move to a True Composable Infrastructure Solution?
IT Infrastructure needs are constantly fluctuating in a world where powerful emerging software applications such as artificial intelligence can create, transform, and remodel markets in a few months or even weeks. While the public cloud is a flexible solution, it doesn’t solve every data center need—especially when businesses need to physically control their data on premises. Download this report to see how composable infrastructure helps you deploy faster, effectively utilize existing hardwar

IT Infrastructure needs are constantly fluctuating in a world where powerful emerging software applications such as artificial intelligence can create, transform, and remodel markets in a few months or even weeks. While the public cloud is a flexible solution, it doesn’t solve every data center need—especially when businesses need to physically control their data on premises. This leads to overspend— purchasing servers and equipment to meet peak demand at all times. The result? Expensive equipment sitting idle during non-peak times.

For years, companies have wrestled with overspend and underutilization of equipment, but now businesses can reduce cap-ex and rein in operational expenditures for underused hardware with software-defined composable infrastructure. With a true composable infrastructure solution, businesses realize optimal performance of IT resources while improving business agility. In addition, composable infrastructure allows organizations to take better advantage of the most data-intensive applications on existing hardware while preparing for future, disaggregated growth.

Download this report to see how composable infrastructure helps you deploy faster, effectively utilize existing hardware, rein in capital expenses, and more.

LQD4500 Gen4x16 NVMe SSD Performance Report
The LQD4500 is the World’s Fastest SSD. The Liqid Element LQD4500 PCIe Add-in-Card (AIC), aka the “Honey Badger" for its fierce, lightning fast data speeds, delivers Gen-4 PCIe performance with up to 4m IOPS, 24 GB/s throughput, ultra-low transactional latency of just 20 µs, in capacities up to 32TB. What does all that mean in real-world testing? Download the full LQD4500 performance report and learn how the ultra-high performance and density Gen-4 AIC can supercharge data for your most demand
The LQD4500 is the World’s Fastest SSD.

The Liqid Element LQD4500 PCIe Add-in-Card (AIC), aka the “Honey Badger" for its fierce, lightning fast data speeds, delivers Gen-4 PCIe performance with up to 4m IOPS, 24 GB/s throughput, ultra-low transactional latency of just 20 µs, in capacities up to 32TB.

The document will contain test results and performance measurements for the Liqid LQD4500 Gen4x16 NVMe SSD. The performance test reports include Sequential, Random, and Latency measurement on the LQD4500 high performance storage device. The following data has been measured in a Linux OS environment and results are taken per the SNIA enterprise performance test specification standards. The below results are steady state after sufficient device preconditioning.

Download the full LQD4500 performance report and learn how the ultra-high performance and density Gen-4 AIC can supercharge data for your most demanding applications.
Exploring AIOps: Cluster Analysis for Events
AIOps, i.e., artificial intelligence for IT operations, has become the latest strategy du jour in the IT operations management space to help address and better manage the growing complexity and extreme scale of modern IT environments. AIOps enables some unique and new capabilities on this front, though it is quite a bit more complicated than the panacea that it is made out to be. However, the underlying AI and machine learning (ML) concepts do help complement, supplement and, in particular cases
AIOps, i.e., artificial intelligence for IT operations, has become the latest strategy du jour in the IT operations management space to help address and better manage the growing complexity and extreme scale of modern IT environments. AIOps enables some unique and new capabilities on this front, though it is quite a bit more complicated than the panacea that it is made out to be. However, the underlying AI and machine learning (ML) concepts do help complement, supplement and, in particular cases, even supplant more traditional approaches to handling typical IT Ops scenarios at scale.

An AIOps platform has to ingest and deal with multiple types of data to develop a comprehensive understanding of the state of the managed domain(s) and to better discern the push and pull of diverse trends in the environment, both overt and subtle, that may destabilize critical business outcomes. In this white paper, we will take a look at an AIOps approach to handling one of the fundamental data types: events.
The Monitoring ELI5 Guide
The goal of this book is to describe complex IT ideas simply. Very simply. So simply, in fact, a five-year-old could understand it. This book is also written in a way we hope is funny, and maybe a little irreverent—just the right mix of snark and humor and insubordination.

Not too long ago, a copy of Randall Munroe’s “Thing Explainer” made its way around the SolarWinds office—passing from engineering to marketing to development to the Head Geeks™ (yes, that’s actually a job at SolarWinds. It’s pretty cool.), and even to management.

Amid chuckles of appreciation, we recognized Munroe had struck upon a deeper truth: as IT practitioners, we’re often asked to describe complex technical ideas or solutions. However, often it’s for folks who need a simplified version. These may be people who consider themselves non-technical, but just as easily it could be for people who are technical in a different discipline. Amid frustrated eye-rolling we’re asked to “explain it to me like I’m five years old” (a phrase shortened to just “Explain Like I’m Five,” or ELI5, in forums across the internet).

There, amid the blueprints and stick figures, were explanations of the most complex concepts in hyper-simplified language that had achieved the impossible alchemy of being amusing, engaging, and accurate.

We were inspired. What you hold in your hands (or read on your screen) is the result of this inspiration.

In this book, we hope to do for IT what Randall Munroe did for rockets, microwaves, and cell phones: explain what they are, what they do, and how they work in terms anyone can understand, and in a way that may even inspire a laugh or two.

Jumpstart your Disaster Recovery and Remote Work Strategy: 6 Considerations for your Virtual Desktop
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
Key Considerations for Configuring Virtual Desktops For Remote Work
At any time, organizations worldwide and individuals can be forced to work from home. Learn about a sustainable solution to enable your remote workforce quickly and easily and gain tips to enhance your business continuity strategy when it comes to employee computing resources.

Assess what you already have

If you have a business continuity plan or a disaster recovery plan in place, that’s a good place to start. This scenario may not fit the definition of disaster that you originally intended, but it can serve to help you test your plan in a more controlled fashion that can benefit both your current situation by giving you a head start, and your overall plan by revealing gaps that would be more problematic in a more urgent or catastrophic environment with less time to prepare and implement.

Does your plan include access to remote desktops in a data center or the cloud? If so, and you already have a service in place ready to transition or expand, you’re well on your way.

Read the guide to learn what it takes for IT teams to set up staff to work effectively from home with virtual desktop deployments. Learn how to get started, if you’re new to VDI or if you already have an existing remote desktop scenario but are looking for alternatives.

Top 5 Reasons to Think Outside the Traditional VDI Box
Finding yourself limited with an on-premises VDI setup? A traditional VDI model may not be the ideal virtualization solution, especially for those looking for a simple, low-cost solution. This guide features 5 reasons to look beyond traditional VDI when deciding how to virtualize an IT environment.

A traditional VDI model can come with high licensing costs, limited opportunity to mix and match components to suit your needs, not to mention the fact that you're locked into a single vendor.

We've compiled a list of 5 reasons to think outside the traditional VDI box, so you can see what is possible by choosing your own key components, not just the ones you're locked into with a full stack solution.

The State of Multicloud: Virtual Desktop Deployments
Download this free 15-page report to understand the key differences and benefits to the many cloud deployment models and the factors that are driving tomorrow’s decisions.

The future of compute is in the cloud

Flexible, efficient, and economical, the cloud is no longer a question - it's the answer.

IT professionals that once considered if or when to migrate to the cloud are now talking about how. Earlier this year, we reached out to thousands of IT professionals to learn more about how.

Private Cloud, On-Prem, Public Cloud, Hybrid, Multicloud - each of these deployment models offers unique advantages and challenges. We asked IT decision-makers how they are currently leveraging the cloud and how they plan to grow.

Survey respondents overwhelmingly believed in the importance of a hybrid or multicloud strategy, regardless of whether they had actually implemented one themselves.

The top reasons for moving workloads between clouds

  • Cost Savings
  • Disaster Recovery
  • Data Center Location
  • Availability of Virtual Machines/GPUs
The Time is Now for File Virtualization
DataCore’s vFilO is a distributed files and object storage virtualization solution that can consume storage from a variety of providers, including NFS or SMB file servers, most NAS systems, and S3 Object Storage systems, including S3-based public cloud providers. Once vFilO integrates these various storage systems into its environment, it presents users with a logical file system and abstracts it from the actual physical location of data.

DataCore vFilO is a top-tier file virtualization solution. Not only can it serve as a global file system, IT can also add new NAS systems or file servers to the environment without having to remap users of the new hardware. vFilO supports live migration of data between the storage systems it has assimilated and leverages the capabilities of the global file system and the software’s policy-driven data management to move older data to less expensive storage automatically; either high capacity NAS or an object storage system. vFilO also transparently moves data from NFS/SMB to object storage. If the user needs access to this data in the future, they access it like they always have. To them, the data has not moved.

The ROI of File virtualization is powerful, but it has struggled to gain adoption in the data center. File Virtualization needs to be explained, and explaining it takes time. vFilO more than meets the requirements to qualify as a top tier file virtualization solution. DataCore has the advantage of over 10,000 customers that are much more likely to be receptive to the concept since they have already embraced block storage virtualization with SANSymphony. Building on its customer base as a beachhead, DataCore can then expand File Virtualization’s reach to new customers, who, because of the changing state of unstructured data, may finally be receptive to the concept. At the same time, these new file virtualization customers may be amenable to virtualizing block storage, and it may open up new doors for SANSymphony.

ESG Showcase - DataCore vFilO: NAS Consolidation Means Freedom from Data Silos
File and object data are valuable tools that help organizations gain market insights, improve operations, and fuel revenue growth. However, success in utilizing all of that data depends on consolidating data silos. Replacing an existing infrastructure is often expensive and impractical, but DataCore vFilO software offers an intelligent, powerful option—an alternative, economically appealing way to consolidate and abstract existing storage into a single, efficient, capable ecosystem of readily-se

Companies have NAS systems all over the place—hardware-centric devices that make data difficult to migrate and leverage to support the business. It’s natural that companies would desire to consolidate those systems, and vFilO is a technology that could prove to be quite useful as an assimilation tool. Best of all, there’s no need to replace everything. A business can modernize its IT environment and finally achieve a unified view, plus gain more control and efficiency via the new “data layer” sitting on top of the hardware. When those old silos finally disappear, employees will discover they can find whatever information they need by examining and searching what appears to be one big catalog for a large pool of resources.

And for IT, the capacity-balancing capability should have especially strong appeal. With it, file and object data can shuffle around and be balanced for efficiency without IT or anyone needing to deal with silos. Today, too many organizations still perform capacity balancing work manually—putting some files on a different NAS system because the first one started running out of room. It’s time for those days to end. DataCore, with its 20-year history offering SANsymphony, is a vendor in a great position to deliver this new type of solution, one that essentially virtualizes NAS and object systems and even includes keyword search capabilities to help companies use their data to become stronger, more competitive, and more profitable.

7 Tips to Safeguard Your Company's Data
Anyone who works in IT will tell you, losing data is no joke. Ransomware and malware attacks are on the rise, but that’s not the only risk. Far too often, a company thinks data is backed up – when it’s really not. The good news? There are simple ways to safeguard your organization. To help you protect your company (and get a good night’s sleep), our experts share seven common reasons companies lose data – often because it was never really protected in the first place – plus tips to help you avoi

Anyone who works in IT will tell you, losing data is no joke. Ransomware and malware attacks are on the rise, but that’s not the only risk. Far too often, a company thinks data is backed up – when it’s really not. The good news? There are simple ways to safeguard your organization. To help you protect your company (and get a good night’s sleep), our experts share seven common reasons companies lose data – often because it was never really protected in the first place – plus tips to help you avoid the same.

Metallic’s our engineers and product team have decades of combined experience protecting customer data. When it comes to backup and recovery, we’ve seen it all – the good, the bad and the ugly.

We understand backup is not something you want to worry about – which is why we’ve designed MetallicTM enterprise- grade backup and recovery with the simplicity of SaaS. Our cloud-based data protection solution comes with underlying technology from industry-leader Commvault and best practices baked in. Metallic offerings help you ensure your backups are running fast and reliably, and your data is there when you need it. Any company can be up and running with simple, powerful backup and recovery in as little as 15 minutes.

IDC: SaaS Backup and Recovery: Simplified Data Protection Without Compromise
Although the majority of organizations have a "cloud first" strategy, most also continue to manage onsite applications and the backup infrastructure associated with them. However, many are moving away from backup specialists and instead are leaving the task to virtual infrastructure administrators or other IT generalists. Metallic represents Commvault's direct entry into one of the fastest-growing segments of the data protection market. Its hallmarks are simplicity and flexibility of deployment

Metallic is a new SaaS backup and recovery solution based on Commvault's data protection software suite, proven in the marketplace for more than 20 years. It is designed specifically for the needs of medium-scale enterprises but is architected to grow with them based on data growth, user growth, or other requirements. Metallic initially offers either monthly or annual subscriptions through reseller partners; it will be available through cloud service providers and managed service providers over time. The initial workload use cases for Metallic include virtual machine (VM), SQL Server, file server, MS Office 365, and endpoint device recovery support; the company expects to add more use cases and supported workloads as the solution evolves.

Metallic is designed to offer flexibility as one of the service's hallmarks. Aspects of this include:

  • On-demand infrastructure: Metallic manages the cloud-based infrastructure components and software for the backup environment, though the customer will still manage any of its own on- premise infrastructure. This environment will support on-premise, cloud, and hybrid workloads. IT organizations are relieved of the daily task of managing the infrastructure components and do not have to worry about upgrades, OS or firmware updates and the like, for the cloud infrastructure, so people can repurpose that time saved toward other activities.
  • Metallic offers preconfigured plans designed to have users up and running in approximately 15 minutes, eliminating the need for a proof-of-concept test. These preconfigured systems have Commvault best practices built into the design, or organizations can configure their own.
  • Partner-delivered services: Metallic plans to go to market with resellers that can offer a range of services on top of the basic solution's capabilities. These services will vary by provider and will give users a variety of choices when selecting a provider to match the services offered with the organization's needs.
  • "Bring your own storage": Among the flexible options of Metallic, including VM and file or SQL database use cases, users can deploy their own storage, either on-premise or in the cloud, while utilizing the backup/recovery services of Metallic. The company refers to this option as "SaaS Plus."
VPN vs. VDI - What Should You Choose?
Many organizations are using Virtual Private Networks (VPN) to provide employees with access to their digital workspaces. However, as VPN is posing a global data security risk to businesses, IT departments may want to re-think their strategy when it comes to providing remote access. What are the differences between VPN and VDI, and which one should you choose?

With times changing continuously in the tech world, more and more workloads are moving to the cloud and a VPN solution is becoming outdated - services are no longer just located in your office or data center, but a hybrid combination of on-premises and public cloud services. Leveraging cloud-based solutions means that your company can centrally control access to applications while reinforcing security.

As an affordable all-in-one VDI solution, Parallels RAS allows users to securely access virtual workspaces from anywhere, on any device, anytime. Parallels RAS centralizes management of the IT infrastructure, streamlines multi-cloud deployments, enhances data security, and improves process automation.

Confronting modern stealth
How did we go from train robberies to complex, multi-billion-dollar cybercrimes? The escalation in the sophistication of cybercriminal techniques, which overcome traditional cybersecurity and wreak havoc without leaving a trace, is dizzying. Explore the methods of defense created to defend against evasive attacks, then find out how Kaspersky’s sandboxing, endpoint detection and response, and endpoint protection technologies can keep you secure—even if you lack the resources or talent.
Explore the dizzying escalation in the sophistication of cybercriminal techniques, which overcome traditional cybersecurity and wreak havoc without leaving a trace. Then discover the methods of defense created to stop these evasive attacks.

Problem:
Fileless threats challenge businesses with traditional endpoint solutions because they lack a specific file to target. They might be stored in WMI subscriptions or the registry, or execute directly in the memory without being saved on disk. These types of attack are ten times more likely to succeed than file-based attacks.

Solution:
Kaspersky Endpoint Security for Business goes beyond file analysis to analyze behavior in your environment. While its behavioral detection technology runs continuous proactive machine learning processes, its exploit prevention technology blocks attempts by malware to exploit software vulnerabilities.

Problem:
The talent shortage is real. While cybercriminals are continuously adding to their skillset, businesses either can’t afford (or have trouble recruiting and retaining) cybersecurity experts.

Solution:
Kaspersky Sandbox acts as a bridge between overwhelmed IT teams and industry-leading security analysis. It relieves IT pressure by automatically blocking complex threats at the workstation level so they can be analyzed and dealt with properly in time.


Problem:
Advanced Persistent Threats (APTs) expand laterally from device to device and can put an organization in a constant state of attack.

Solution:
Endpoint Detection and Response (EDR) stops APTs in their tracks with a range of very specific capabilities, which can be grouped into two categories: visibility (visualizing all endpoints, context and intel) and analysis (analyzing multiple verdicts as a single incident).
    
Attack the latest threats with a holistic approach including tightly integrated solutions like Kaspersky Endpoint Detection and Response and Kaspersky Sandbox, which integrate seamlessly with Kaspersky Endpoint Protection for Business.
Ten Topics to Discuss with Your Cloud Provider
Find the “just right” cloud for your business. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.

Choosing the right cloud service for your organization, or for your target customer if you are a managed service provider, can be time consuming and effort intensive. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.

Topics covered include:

  • Global access and availability
  • Cloud management
  • Application performance
  • Security and compliance
  • And more!
How to Sell
This white paper gives you strategies for getting on the same page as senior management regarding DR.

Are You Having Trouble Selling DR to Senior Management?

This white paper gives you strategies for getting on the same page as senior management regarding DR. These strategies include:

  • Striking the use of the term “disaster” from your vocabulary making sure management understands the ROI of IT Recovery
  • Speaking about DR the right way—in terms of risk mitigation
  • Pointing management towards a specific solution.

After the Lockdown – Reinventing the Way Your Business Works
As a result of the Covid-19 lockdown experience, temporary measures will be scaled back and adoption of fully functional “Remote” workplaces will now be accelerated. A reduction in the obstacles for moving to virtual desktops and applications will be required so that businesses can be 100% productive during Business Continuity events. The winners will be those organizations who use and explore the possibilities of a virtual workplace every day.

As lockdowns end, organziations are ready to start planning on how to gear their business for more agility, with a robust business continuity plan for their employees and their technology. A plan that includes technology which enables their business to work at full capacity rather than just getting by.

A successful Business Continuity Plan includes key technology attributes needed for employees to be 100% productive before, during and after a Covid-19 type event. The technology should be:

  • A device agnostic, simple, intuitive and responsive user experienceIt should enhance data security
  • It should increase the agility of IT service delivery options
  • Reduce the total cost of ownership (TCO) of staff technology delivery
  • Must be simple to deploy, manage and expand remotely

As a result of the Covid-19 lockdown experience, temporary measures will be scaled back and adoption of fully functional “Remote” workplaces will now be accelerated. A reduction in the obstacles for moving to virtual desktops and applications will be required so that businesses can be 100% productive during Business Continuity events. The winners will be those organizations who use and explore the possibilities of a virtual workplace every day.

As an affordable but scalable all-in-one virtual desktop and application solution, Parallels Remote Application Server (RAS) allows users to securely access virtual workspaces from anywhere, on any device, at any time. Parallels RAS centralizes management of the IT infrastructure, streamlines multi-cloud deployments, enhances data security and improves process automation.

Top 10 Best Practices for VMware Backups
Topics: vSphere, backup, Veeam
Backup is the foundation for restores, so it is essential to have backups always available with the required speed. The “Top 10 Best Practices for vSphere Backups” white paper discusses best practices with Veeam Backup & Replication and VMware vSphere.

More and more companies come to understand that server virtualization is the way for modern data safety. In 2019, VMware is still the market leader and many Veeam customers use VMware vSphere as their preferred virtualization platform. But, backup of virtual machines on vSphere is only one part of service Availability. Backup is the foundation for restores, so it is essential to have backups always available with the required speed. The “Top 10 Best Practices for vSphere Backups” white paper discusses best practices with Veeam Backup & Replication and VMware vSphere, such as:

•    Planning your data restore in advance
•    Keeping track of your data backup software updates and keeping your backup tools up-to-date
•    Integrating storage based snapshots into your Availability concept
•    And much more!

Get prepared for the Microsoft Azure Administrator Certification Exam
Download this study guide to learn about the Azure Administrator skills measured in AZ‑103, as well as some of the important topics that will be covered under each of the exam's study areas

Microsoft Azure Administrator Certification Exam measures your skill set in provisioning and managing an Azure environment with a focus on Azure subscription management, compute, storage, networking and identity. The AZ‑103 exam replaces the AZ‑100 and AZ‑101 exams, thereby simplifying your journey to become a certified Azure Administrator Associate.

Download this study guide to learn about the Azure Administrator skills measured in AZ‑103, as well as some of the important topics that will be covered under each of the exam's study areas, such as:

•    Azure subscriptions and resources management
•    Storage management and implementation
•    Deployment and management of virtual machines
•    Configuration and management of virtual networks
•    Identities management

The Backup Bible - Part 1: Creating a Backup & Disaster Recovery Strategy
This eBook is the first of a 3-part series covering everything you need to know about backup and disaster recovery. By downloading this ebook you'll automatically receive part 2 and part 3 by email as soon as they become available!

INTRODUCTION

Humans tend to think optimistically. We plan for the best outcomes because we strive to make them happen. As a result, many organizations implicitly design their computing and data storage systems around the idea that they will operate as expected. They employ front-line fault-tolerance technologies such as RAID and multiple network adapters that will carry the systems through common, simple failures. However, few design plans include comprehensive coverage of catastrophic failures. Without a carefully crafted approach to backup, and a strategic plan to work through and recover from disasters, an organization runs substantial risks. They could experience data destruction or losses that cost them excessive amounts of time and money. Business principals and managers might even find themselves facing personal liability consequences for failing to take proper preparatory steps. At the worst, an emergency could permanently end the enterprise. This book seeks to guide you through all stages of preparing for, responding to, and recovering from a substantial data loss event. In this first part, you will learn how to assess your situation and plan out a strategy that uniquely fits your needs.

WHO SHOULD READ THIS BOOK

This book was written for anyone with an interest in protecting organizational data, from system administrators to business owners. It explains the terms and technologies that it covers in simple, approachable language. As much as possible, it focuses on the business needs first. However, a reader with little experience in server and storage technologies may struggle with applying the content. To put it into action, use this material in conjunction with trained technical staff.

10 Signs That You Should Invest in a Cloud Management Platform
10 Signs That You Should Invest in a Cloud Management Platform - Invest in a Cloud Management Platform

Many enterprise organizations are facing new demands to increase agility and velocity while simultaneously optimizing costs. As hybrid cloud IT infrastructures become more commonplace, the need for multi-vendor, all-in-one management solutions has emerged as a critical requirement for success.

IT leaders today face a growing set of challenges related to managing an evolving IT infrastructure. Often technology changes are outpacing existing processes and resulting in delays, wasted resources, and rogue end-user activity.

Common Challenges:
•    Unable to keep up with service request demand
•    Build-up of zombie VMs and IT sprawl
•    Risks and overhead with end-users creating shadow IT

Read our guide on the top ten signs that could indicate you’re ready to invest in a Cloud Management Platform and leverage tools and strategies for effective cloud management.

Success Stories in Cloud Management
Success Stories in Cloud Management – Overcoming IT Infrastructure Challenges

This collection of customer success stories shows how organizations have leveraged Commander solutions to combat today's ever-evolving IT infrastructure challenges and highlights the benefits these solutions have helped them achieve.

With 14 different Success Stories across six industries, each one outlines:

•    The challenges the customer faced
•    How the challenge was solved using Commander
•    The results realized after implementation

Download this eBook now to learn the details of these customer success stories, and how Snow can help you achieve similar results.

The Backup Bible – Part 2: Backup Best Practices in Action
Learn how to create a robust, effective backup and DR strategy and how put that plan into action with the Backup Bible – a free eBook series written by backup expert and Microsoft MVP Eric Siron. Part 2 explains what exceptional backup looks like on a daily basis and the steps you need to get there.
In the modern workplace, your data is your lifeline. A significant data loss can cause irreparable damage. Every company must ask itself - is our data properly protected?

Learn how to create a robust, effective backup and DR strategy and how put that plan into action with the Backup Bible – a free eBook series written by backup expert and Microsoft MVP Eric Siron

Part 1 guides you through the stages of preparing for, responding to, and recovering from a substantial data loss event. You'll learn how to:

  • Get started with disaster recovery planning
  • Set recovery objectives and loss tolerances
  • Translate your business plan into a technically oriented outlook
  • Create a customized agenda for obtaining key stakeholder support
  • Set up a critical backup checklist

Part 2 explains what exceptional backup looks like on a daily basis and the steps you need to get there including:

  • Choosing the Right Backup and Recovery Software
  • Setting and Achieving Backup Storage Targets
  • Securing and Protecting Backup Data
  • Defining Backup Schedules
  • Monitoring, Testing, and Maintaining Systems

Access both parts for free now and ensure you’re properly protecting your vital data today!

A third and final part of this series covering disaster recovery will be published later this year. By accessing the first 2 parts here, you’ll automatically receive part 3 by email as soon as it is available!

Download your free copy today!

Managing Remote Access in the Age of the Digital Workforce
Following The Remote Work Revolution, How Do You Manage Remote Access Long-Term? Find out in the eBook. The global pandemic forced companies to pivot to a work from home approach – but remote work (or virtual work) has been gaining momentum since the early days of technology. Many companies are now calling remote work the “new normal”, and experts say that this shift in thinking won’t change any time soon.

How secure, compliant SaaS-based environments enable and sustain virtual work.

Secure, compliant SaaS-based work environments are specifically built to facilitate fast provisioning of globally distributed teams and a virtual workforce anywhere on the planet with an internet connection. The cloud elasticity of the Tehama platform, for example, means it can scale up or down quickly as needed, with virtual offices, rooms and desktops provisioned in minutes – a far cry from most virtual desktop infrastructure (VDI) or desktop-as-a-service (DaaS) offerings, which usually require weeks or even months to set up and configure.

Tehama’s secure perimeters, automated encryption, continuous malware protection, and network segregation maintains the highest level of security while running in any web browser on any device. It’s also SOC 2 Type II certified, ensuring airtight compliance through built-in controls, forensic auditing and activity monitoring.

Put simply, SaaS-based virtual work environments are the fastest, easiest, most secure way to deploy – and sustain – a virtual workforce.   

The data is telling us that remote work through distributed, global teams isn’t just a fad. It’s here to stay and will likely become more popular than ever in 2020 and beyond. The only question now is which organizations are best positioned to take advantage.

Managing Remote Access in the Age of the Digital Workforce explores the history of remote work, and later looks at how to make sure that your corporate assets are secure while employees, contractors and third-party service providers  are working from any location.

GigaOM Key Criteria for Software-Defined Storage – Vendor Profile: DataCore Software
DataCore SANsymphony is one of the most flexible solutions in the software-defined storage (SDS) market, enabling users to build modern storage infrastructures that combine software-defined storage functionality with storage virtualization and hyperconvergence. This results in a very smooth migration path from traditional infrastructures based on physical appliances and familiar data storage approaches, to a new paradigm built on flexibility and agility.
DataCore SANsymphony is a scale-out solution with a rich feature set and extensive functionality to improve resource optimization and overall system efficiency. Data services exposed to the user include snapshots with continuous data protection and remote data replication options, including a synchronous mirroring capability to build metro clusters and respond to demanding, high-availability scenarios. Encryption at rest can be configured as well, providing additional protection for data regardless of the physical device on which it is stored.

On top of the core block storage services provided in its SANsymphony products, DataCore recently released vFiLo to add file and object storage capabilities to its portfolio. VFiLo enables users to consolidate additional applications and workloads on its platform, and to further simplify storage infrastructure and its management. The DataCore platform has been adopted by cloud providers and enterprises of all sizes over the years, both at the core and at the edge.

SANsymphony combines superior flexibility and support for a diverse array of use cases with outstanding ease of use. The solution is mature and provides a very broad feature set. DataCore boasts a global partner network that provides both products and professional services, while its sales model supports perpetual licenses and subscription options typical of competitors in the sector. DataCore excels at providing tools to build balanced storage infrastructures that can serve multiple workloads and scale in different dimensions, while keeping complexity and cost at bay.

TechGenix Product Review: DataCore vFilO Software-Defined Storage
TechGenix gave DataCore’s vFilO 4.7 stars, which is a gold star review, in its product review. The review found that its interface is relatively intuitive so long as you have a basic understanding of file shares and enterprise storage. Its ability to assign objectives to shares, directories, and even individual files, and the seamless blending of block, file, and object storage delivers a new generation of storage system that is flexible and very powerful.
Managing an organization’s many distributed files and file storage systems has always been challenging, but this task has become far more complex in recent years. System admins commonly find themselves trying to manage several different types of cloud and data center storage, each with its own unique performance characteristics and costs. Bringing all of this storage together in a cohesive way while also keeping costs in check can be a monumental challenge. Not to mention how disruptive data migrations tend to be when space runs short. While there are a few products that use an abstraction layer to provide a consolidated view of an organization’s storage, it is important to keep in mind that all storage is not created equally.
Prepare for your VMware Certified VCP-DCV 2020 Exam
Veeam is happy to provide the VMware community with a new, unofficial VCP-DCV 2020 study guide. Veeam has teamed up with VMware‑certified professionals Shane Williford and Paul Wilk to help you successfully prepare for the VCP exam. This 131‑page study guide covers all 7 of the exam blueprint sections to help you prepare for the VCP‑DCV 2020 exam. Guide available in .pdf and .epub formats.

Veeam is happy to provide the VMware community with a new, unofficial VCP-DCV 2020 study guide. Veeam has teamed up with VMware certified professionals Shane Williford and Paul Wilk to help you successfully prepare for the VCP exam.

Are you looking to earn your VCP DCV 2020 certification ? Well, Shane Williford and Paul Wilk, along with Veeam, have you covered! Grab the latest edition (vSphere 6.7) of our VCP Study Guide.

This 131 page study guide covers all 7 of the exam blueprint sections to help you prepare for the VCP DCV 2020 exam. Guide available in .pdf and .epub formats.

Conversational Geek: Azure Backup Best Practices
Topics: Azure, Backup, Veeam
Get 10 Azure backup best practices direct from two Microsoft MVPs!
Get 10 Azure backup best practices direct from two Microsoft MVPs! As the public cloud started to gain mainstream acceptance, people quickly realized that they had to adopt two different ways of doing things. One set of best practices – and tools – applied to resources that were running on premises, and an entirely different set applied to cloud resources. Now the industry is starting to get back to the point where a common set of best practices can be applied regardless of where an organization’s IT resources physically reside.
DR 101 EBook
Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 eBook will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure.
Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 guide will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure.

This 101 guide will educate you on topics like:
  • How to evaluate replication technologies
  • Measuring the cost of downtime
  • How to test your Disaster Recovery plan
  • Reasons why backup isn’t Disaster Recovery
  • Tips for leveraging the cloud
  • Mitigating IT threats like ransomware
Get your business prepared for any interruption, download the Disaster Recovery 101 eBook now!
DevOps – an unsuspecting target for the world's most sophisticated cybercriminals
DevOps focuses on automated pipelines that help organizations improve time-to-market, product development speed, agility and more. Unfortunately, automated building of software that’s distributed by vendors straight into corporations worldwide leaves cybercriminals salivating over costly supply chain attacks. It takes a multi-layered approach to protect such a dynamic environment without harming resources or effecting timelines.

DevOps: An unsuspecting target for the world’s most sophisticated cybercriminals

DevOps focuses on automated pipelines that help organizations improve business-impacting KPIs like time-to-market, product development speed, agility and more. In a world where less time means more money, putting code into production the same day it’s written is, well, a game changer. But with new opportunities come new challenges. Automated building of software that’s distributed by vendors straight into corporations worldwide leaves cybercriminals salivating over costly supply chain attacks.

So how does one combat supply chain attacks?

Many can be prevented through the deployment of security to development infrastructure servers, the routine vetting of containers and anti-malware testing of the production artifacts. The problem is that a lack of integration solutions in traditional security products wastes time due to fragmented automation, overcomplicated processes and limited visibility—all taboo in DevOps environments.

Cybercriminals exploit fundamental differences between the operational goals of those who maintain and operate in the development environment. That’s why it’s important to show unity and focus on a single strategic goal—delivering a safe product to partners and customers in time.

The protection-performance balance

A strong security foundation is crucial to stopping threats, but it won’t come from a one bullet. It takes the right multi-layered combination to deliver the right DevOps security-performance balance, bringing you closer to where you want to be.

Protect your automated pipeline using endpoint protection that’s fully effective in pre-filtering incidents before EDR comes into play. After all, the earlier threats can be countered automatically, the less impact on resources. It’s important to focus on protection that’s powerful, accessible through an intuitive and well-documented interface, and easily integrated through scripts.

Chromebook adoption increased by 17% in 2020… And it's on the rise.
Chromebooks are quickly gaining in popularity due to their cheap price tag sand long battery lives. They are about to get another boost as organizations look to equip employees with laptops—part of their work-from-home strategy to minimize the risk of COVID infections. While Chromebooks are ideal for remote work and learning from an economic and operational standpoint, they also have some serious limitations, one of which is access to Windows applications. One way to get around this is by lever

In 2020, a total of 20 million Chromebooks are expected to be shipped globally. That’s a 17% increase from last year’s 17 million units. Already quickly gaining in popularity due to the cheap price tag and long battery life, Chromebooks are about to get another boost as organizations look to equip employees with laptops—part of their work-from-home strategy to minimize the risk of COVID infections.

While Chromebooks are ideal for remote work and learning from an economic and operational standpoint, they also have some serious limitations, including access to Windows Applications. In this white paper, the following topics are covered:

  • How are Chromebooks being deployed?
  • What’s fueling Chromebooks’ popularity?
  • What are Chromebooks’ limitations?
  • How does VDI help overcome Chromebook limitations?
  • Why is Parallels RAS one of the best VDI solution for Chromebooks?

With virtual desktop infrastructure (VDI), users can use the same applications they’re already familiar with on Chromebooks. Users don’t have to go through a steep learning curve because the applications that are delivered through VDI will look and feel just like any locally installed application.

In choosing a VDI solution for a fleet of Chromebooks, it’s important to consider not only the inherent capabilities of the VDI solution itself but also how well it integrates with Chromebooks. Parallels Remote Application Server (RAS) meets both requirements.

Parallels Remote Application Server (RAS) is an all-in-one VDI solution enabling seamless access to virtual desktops and applications on any device, anywhere, including Chromebooks.

Catalogic Software-Defined Secondary Storage Appliance
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products. Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products.

Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
Recently Added White Papers
DataCore Software: flexible, intelligent, and powerful software-defined storage solutions
With DataCore software-defined storage you can pool, command and control storage from competing manufacturers to achieve business continuity and application responsiveness at a lower cost and with greater flexibility than single-sourced hardware or cloud alternatives alone. Our storage virtualization technology includes a rich set of data center services to automate data placement, data protection, data migration, and load balancing across your hybrid storage infrastructure now and into the futu

IT organizations large and small face competitive and economic pressures to improve structured and unstructured data access while reducing the cost to store it. Software-defined storage (SDS) solutions take those challenges head-on by segregating the data services from the hardware, which is a clear departure from once- popular, closely-coupled architectures.

However, many products disguised as SDS solutions remain tightly-bound to the hardware. They are unable to keep up with technology advances and must be entirely replaced in a few years or less. Others stipulate an impractical cloud- only commitment clearly out of reach. For more than two decades, we have seen a fair share of these solutions come and go, leaving their customers scrambling. You may have experienced it first-hand, or know colleagues who have.

In contrast, DataCore customers non-disruptively transition between technology waves, year after year. They fully leverage their past investments and proven practices as they inject clever new innovations into their storage infrastructure. Such unprecedented continuity spanning diverse equipment, manufacturers and access methods sets them apart. As does the short and long-term economic advantage they pump back into the organization, fueling agility and dexterity.
Whether you seek to make better use of disparate assets already in place, simply expand your capacity or modernize your environment, DataCore software-defined storage solutions can help.

Taking Control of Public Cloud Consumption
Taking Control of Public Consumption - Gain visibility of public cloud usage and costs.

In this essential guide, we explore how IT leaders can effectively manage their public cloud environment by implementing a cloud management platform to increase visibility, improve standardization and reduce costs.

•    Gain insights on how to:
•    Gaining visibility of public cloud usage and costs
•    Standardizing your IT environment
•    Take control and reduce public cloud costs

The guide concludes with a simple cost saving checklist, outlining optimization that can be achieved by using a cloud management platform.

Three Approaches to Cloud Management for SAM Leaders
Three Approaches to Cloud Management for SAM Leaders – Cloud Management challenges facing SAM and ITAM leaders

Cloud has become one of the most disruptive and strategically important innovations in the IT world. This guide advises on the optimal approaches that can be adopted by Software Asset Management (SAM) and IT Asset Management (ITAM) professionals for managing the introduction of cloud as a new asset class.

•    This guide provides proactive ITAM/SAM leaders with insights on:
•    Cloud management challenges facing SAM and ITAM leaders
•    Top issues preventing complete visibility of cloud assets
•    Three approaches to cloud management
•    Steps that can be taken for SAM and ITAM professionals to optimize cloud spend and improve operational agility

Securing the Workplace of the Future
Securing the Workplace of the Future offers 4 tips on how to securely onboard a digital workforce, and third-party service providers.

With more and more employers turning to global talent pools to meet their labor needs, and the rise of remote working following COVID-19,  the Internet is fast becoming the workplace of the future.

What does this mean for enterprises — especially when the destructive potential of data breaches, malware and other cyberthreats are on the rise?

How do you protect a workplace with no borders?  This eBook explores the opportunities associated with adopting a global workforce, takes a deep dive into the threats this model presents, and problems related to some of the current solutions. For enterprises that are looking for advice on how to securely onboard remote, freelance or contract workers, or third-party service providers, this eBook offers four of the critical best practices for securing the workplace of the future.

Enterprise Guide to Virtual Office as a Service
The Enterprise guide to Virtual office as a Service investigates the next stage of digital transformation: the deployment by organizations of a global workforce, not confined to a traditional office space.

As more and more organizations shift toward cloud-based global workforces, traditional desktop provisioning options like on-premise VDI, desktop-as-a-service, VPN and shipping laptops have been exposed as costly, slow to implement, and not very secure.

So what can organizations do to quickly and securely provision remote workers and third-party suppliers across the world?

This Guide investigates the next stage of digital transformation: the deployment by organizations of a global workforce, not confined to a traditional office space, through secure and compliant cloud VDI.

It explores why secure and compliant cloud VDI provides a virtual security posture akin to your company’s brick-and-mortar office, and for enterprises looking to implement VDI, real-world use cases in the areas of supply chain security, global workforce enablement, business continuity and disaster recovery, and more.

ESG - DataCore vFilO: Visibility and Control of Unstructured Data for the Modern, Digital Business
Organizations that want to succeed in the digital economy must contend with the cost and complexity introduced by the conventional segregation of multiple file system silos and separate object storage repositories. Fortunately, they can look to DataCore vFilO software for help. DataCore employs innovative techniques to combine diverse unstructured data resources to achieve unprecedented visibility, control, and flexibility.
DataCore’s new vFilO software shares important traits with its existing SANsymphony software-defined block storage platform. Both technologies are certainly enterprise class (highly agile, available, and performant). But each solution exhibits those traits in its own manner, taking the varying requirements for block, file, and object data into account. That’s important at a time when a lot of companies are maintaining hundreds to thousands of terabytes of unstructured data spread across many file servers, other NAS devices, and object storage repositories both onsite and in the cloud. The addition of vFilO to its product portfolio will allow DataCore to position itself in a different, even more compelling way now. DataCore is able to offer a “one-two punch”—namely, one of the best block storage SDS solutions in SANsymphony, and now one of the best next-generation SDS solutions for file and object data in vFilO. Together, vFilO and SANsymphony will put DataCore in a really strong position to support any IT organization looking for better ways to overcome end-users’ file-sharing/access difficulties, keep hardware costs low … and maximize the value of corporate data to achieve success in a digital age.
Make the Move: Linux Desktops with Cloud Access Software
Gone are the days where hosting Linux desktops on-premises is the only way to ensure uncompromised customization, choice and control. You can host Linux desktops & applications remotely and visualize them to further security, flexibility and performance. Learn why IT teams are virtualizing Linux.

Make the Move: Linux Remote Desktops Made Easy

Securely run Linux applications and desktops from the cloud or your data center.

Download this guide and learn...

  • Why organizations are virtualizing Linux desktops & applications
  • How different industries are leveraging remote Linux desktops & applications
  • What your organization can do to begin this journey


Composable Infrastructure Checklist
Composable Infrastructure offers an optimal method to generate speed, agility, and efficiency in data centers. But how do you prepare to implement the solution? Here’s a checklist of items you might consider when preparing to install and deploy your composable infrastructure solution.
Composable Infrastructure offers an optimal method to generate speed, agility, and efficiency in data centers. But how do you prepare to implement the solution? This composable Infrastructure checklist will help guide you on your journey toward researching and implementing a composable infrastructure solution as you seek to modernize your data center.

In this checklist, you’ll see how to:
  • Understand Business Goals
  • Take Inventory
  • Research
  • And more!
Download this entire checklist to review items you might consider when preparing to install and deploy your composable infrastructure solution.
Modernized Backup for Nutanix Acropolis Hypervisor
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable. It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.  It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

PCI DSS Compliance
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data and customer information. This is why businesses are legally obliged to build PCI DSS compliant IT infrastructures.

IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.

What Is PCI DSS?
PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.

The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.

Why Businesses Need to Be PCI DSS Compliant
The challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.

This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

Understanding Windows Server Cluster Quorum Options
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud.
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud. Understand the options for configuring the cluster Quorum to meet your specific needs. Learn the benefits and key takeaways for providing high availability for SQL Server in a public cloud (AWS, Azure, Google) environment.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
It's Automation, Not Art
It’s Automation, Not Art Learn how to simplify application monitoring with this free eBook.
We recently reached out to IT professionals to find out what they thought about monitoring and managing their environment.  From the survey, we learned that automation was at the top of everyone's wish list.
 
This guide was written to provide an overview on automation as it relates to monitoring.  It was designed specifically for those familiar with computers and IT, who know what monitoring is capable of, and who may or may not have hands-on experience with monitoring software.
Anywhere Access to ERP Applications with Parallels RAS
Today’s employees work outside traditional times and locations, often on personal devices. Parallels RAS applications, including your business-critical ERP applications,  to  any device, anywhere.
Workforce mobility is a growing requirement for businesses of all types and sizes. To be more productive, your workers need access to applications—including business-critical enterprise resource planning (ERP) applications, such as Microsoft Dynamics, SAP, and Sage—using any device, at any time. Meanwhile, you need to safeguard and maintain control of your data and applications. To address these challenges, Parallels has developed industry-leading application and desktop delivery solutions that give your workforce alwayson access to ERP applications, while also centralizing management for increased security and reduced costs.
Application Lifecycle Management with Stratusphere UX
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments.
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users have come to expect applications to ‘just work’ on whatever device they have on hand. Combined with the notion that for many organizations, workspaces can be a mix of various delivery approaches, it is vital. to better understand application use, as well as information such as versioning, resource consumption and application user experience. This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
Omaha School District Leverages IGEL’s Revolutionary Micro Client
Millard Public Schools is currently leveraging the IGEL UD Pocket, a revolutionary micro client, inside the district’s computer-aided design (CAD) classrooms to securely and cost-effectively deliver Autodesk software to their CAD students via a Citrix virtual desktop.
Millard Public Schools was looking for a secure and cost-effective way to deliver graphics intensive CAD applications to students via Citrix virtual desktops. The school district selected the IGEL UD Pocket and is now leveraging the micro thin client inside its CAD classrooms. Some of the key benefits the district has experienced as a result of the IGEL solution include ease of management and configuration, time and cost savings, support for a robust multimedia experience, and enhanced endpoint security as students are now only able to access their Windows-based, GPU-enabled virtual desktops from a secured Linux-based endpoint.
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

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