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The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

Introduction to Microsoft Windows Virtual Desktop
This whitepaper provides an overview of WVD and a historical perspective of the evolution of Windows desktops – especially multi-session Windows. This paper was authored by industry veterans with active involvement in multi-session Windows desktop computing since its inception in the early 1990s. Disclaimer: Professionals at Liquidware, a Microsoft WVD partner, authored this paper based on information available at the time of writing.
Microsoft announced the general availability of Windows Virtual Desktop (WVD) on September 30, 2019. The release came after an initial public-preview-evaluation program that lasted about six months. This whitepaper provides an overview of WVD and a historical perspective of the evolution of Windows desktops – especially multi-session Windows. This paper was authored by industry veterans with active involvement in multi-session Windows desktop computing since its inception in the early 1990s. Disclaimer: Professionals at Liquidware, a Microsoft WVD partner, authored this paper based on information available at the time of writing. Information regarding WVD is evolving quickly; consequently, readers should understand that this whitepaper (v2.0) presents the most up-to-date information available. Any inaccuracies in this paper are unintentional. Research and buying decisions are ultimately the readers’ responsibility.
Choose Your Own Cloud Adventure with Veeam and AWS E-Book
Get this interactive Choose Your Own Cloud Adventure E-Book to learn how Veeam and AWS can help you fight ransomware, data sprawl, rising cloud costs, unforeseen data loss and make you a hero!

IDC research shows that the top three trigger events leading to a need for cloud services are: growing data, constrained IT budgets and the rise of digital transformation initiatives. The shift to public cloud providers like AWS offers many advantages for organizations but does not come without risks and vulnerabilities when it comes to data.

Get this interactive Choose Your Own Cloud Adventure E-Book to learn how Veeam and AWS can help you fight ransomware, data sprawl, rising cloud costs, unforeseen data loss and make you a hero!

The Evolution of Data Protection Cloud Strategies
This latest eBook, The Evolution of Data Protection Cloud Strategies give us an understanding of the current state of cloud data management and protection.

In this day and age, IT organizations are still learning about and adapting their cloud infrastructure. Many enterprises are either accelerating their move to the cloud or adopting cloud-native services and next-generation applications. Despite the benefits, there are still concerns around complexity, security, and management.

To help understand these concerns, Zerto sponsored new ESG research, which delves into these areas. Download the latest eBook, The Evolution of Data Protection Cloud Strategies to get an understanding of the following:

  • The current state of cloud data management and protection
  • An overview of critical concerns and challenges IT organizations will face
  • Backup and disaster recovery best practices for applications running in the cloud
  • Why and how to effectively protect your SaaS application data
See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Solving the BIG problems in cloud computing
The two big challenges in deploying and growing cloud usage are cost and security. Shadow IT has contributed to those challenges by causing overspending and exposing organizations to significant security risks. So, how should enterprises address both hybrid (on-premises and in the cloud) and multi-cloud challenges? This research reviews new technologies and approaches that can improve visibility for IT teams, enable security policies across the entire network, and manage costs more effectively.

Vladimir Galabov, Director, Cloud and Data Center Research, and Rik Turner, Principal Analyst, Emerging Technologies, are the co-authors of this eBook from Omdia, a data, research, and consulting business that offers expert analysis and strategic insight to empower decision-making surrounding new technologies.

This eBook covers the following topics:

  • the current landscape of cloud computing, including the BIG problems
  • the advantages of using a multi-cloud approach
  • the dangers of shadow IT, including billing surprises and security breaches
  • the move of mission-critical applications to the cloud
  • the considerations regarding cloud security, including recommendations for IT teams
How to Sell Disaster Recovery to Senior Management
Are you having trouble selling DR to Senior Management? This white paper gives you strategies for getting on the same page as senior management in implementing a DRaaS solution.
Are you having trouble selling DR to Senior Management? One reason relates to common attitudes towards risk. While people are risk averse and willing to pay to mitigate risk, they do so only when their own money is at stake. When company money is on the line, they’re far more willing to take risks. As a Senior Analyst at Forrester Research has said, “Organizations are willing to accept far more risk than I would have ever thought possible.”

Another reason for this challenge is that organizations, like yours, believe that they have a comprehensive DR program, when, in fact, their program is incomplete. Organizations often implement backup/recovery hardware and software, but fail to consider the processes necessary to implement a full solution.

This white paper gives you strategies for getting on the same page as senior management regarding DR. These strategies include:
•    Striking the use of the term “disaster” from your vocabulary making sure management understands the ROI of IT Recovery
•    Speaking about DR the right way—in terms of risk mitigation
•    Pointing management towards a specific solution.

Examining the Effectiveness of Digital Twins in Network Modeling
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions. The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions.

The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
451 Research: New Monitoring Needs Are Compounding Challenges Related to Tool Sprawl
The industry is trending toward the concept of observability as organizations aim to aggregate an array of operational data from their IT environments to generate deeper insights to monitor and optimize applications and infrastructure. However, achieving holistic observability is possible when the strategy is underpinned by effective monitoring and management practices, which is being complicated by the ongoing challenge of tool sprawl.
The industry is trending toward the concept of observability as organizations aim to aggregate an array of operational data from their IT environments to generate deeper insights to monitor and optimize applications and infrastructure. However, achieving holistic observability is possible when the strategy is underpinned by effective monitoring and management practices, which is being complicated by the ongoing challenge of tool sprawl.
Monitoring a modern-day hybrid cloud environment
Adopting a hybrid cloud model provides IT teams with the advantage of on-premises infrastructure, the flexibility of the private cloud, and the scalability and cost-effectiveness of the public cloud. However, maintaining a hybrid cloud infrastructure requires you to monitor a complex spread of resources and applications, making monitoring a challenging pursuit. This whitepaper discusses the challenges of managing a hybrid cloud with a list of best practices for monitoring it.
Most enterprises are in the middle of their cloud migration journey, and 83 percent of enterprise workloads will be in the cloud by 2020, according to research by HostingTribunal. Of the enterprises that are migrating, many are choosing a hybrid cloud strategy. The combined on-premises and public cloud architecture benefits organizations by maximizing cost savings and addressing security concerns. For a successful digital transformation journey, organizations also need to implement full-stack monitoring of their hybrid cloud environment. The biggest challenge is finding a monitoring tool that oers complete visibility across the entire hybrid cloud architecture. This white paper discusses the essentials for adopting a hybrid cloud strategy, as well as the components that need to be monitored.