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Showing 1 - 16 of 21 white papers, page 1 of 2.
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Understanding Windows Server Cluster Quorum Options
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud.
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud. Understand the options for configuring the cluster Quorum to meet your specific needs. Learn the benefits and key takeaways for providing high availability for SQL Server in a public cloud (AWS, Azure, Google) environment.
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

Disaster Recovery Guide
In this guide, we provide insights into the challenges, needs, strategies, and available solutions for data protection, especially in modern, digital-centric environments. We explain which benefits and efficiencies Zerto, a Hewlett Packard Enterprise company, delivers and how it compares to other business continuity/disaster recovery (BCDR) technologies. Within this guide, we want to provide organizations with the right information to choose the best data protection solution for their needs.

In this guide you will learn about Disaster Recovery planning with Zerto and its impact on business continuity.

In today’s always-on, information-driven business environment, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster – whether natural or man-made – is key to avoiding costly downtime and data loss.

-    The cost and business impact of downtime and data loss can be immense
-    See how to greatly mitigate downtime and data loss with proper DR planning, while achieving RTO’s of minutes and RPO’s of seconds
-    Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by man-made disasters such as software problems and cyber security attacks
-    Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
-    Having a plan and process in place will help you mitigate the impact of an outage on your business

Download this guide to gain insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Analyzing Digital Workspace Cost Savings with Liquidware Digital Workspace Management
When considering a cost savings analysis for desktop management, there are a few key reasons why an organization should embark on this process with Liquidware. Liquidware’s Digital Workspace Management suite covers all phases of desktop changes and management. This means that from initial setup and deployment to ongoing maintenance and updates, Liquidware’s solutions provide comprehensive coverage for all aspects of desktop management.
When considering a cost savings analysis for desktop management, there are a few key reasons why an organization should embark on this process with Liquidware. Liquidware’s Digital Workspace Management suite covers all phases of desktop changes and management. This means that from initial setup and deployment to ongoing maintenance and updates, Liquidware’s solutions provide comprehensive coverage for all aspects of desktop management. This can help to streamline the desktop delivery process and keep workspaces modern, which in turn can lead to increased productivity and competitiveness for the organization. A cost savings analysis with Liquidware helps keep budgets in check. In today’s rapidly evolving business climate, budgets are continually scrutinized in order to keep businesses competitive. By partnering with Liquidware and leveraging our solutions, organizations can realize a quick return on investment and potentially save costs in the long run. Liquidware’s custom Cost Analysis Report and Service provides a valuable resource for enterprise workspace environments. By analyzing and identifying areas where cost savings can be realized, organizations can make informed decisions about desktop management and ensure they are getting the most value out of their investment with Liquidware’s solutions.

6 ways to improve your AVD experience with ControlUp
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
Make UC&C as reliable as a landline
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Keeper Security Insight Report: Privileged Access Mgmt Survey User Insights on Cost & Complexity
Privileged access management solutions are primarily designed to protect IT staff, executive leadership, and research and development staff, however, the accelerated digital transformation and ceaseless barrage of cyberthreats is making it increasingly important to protect all end-users within an organization.

Research finds PAM solutions are too complex with 68% of organizations paying for “wasted features” that are rarely used. A global survey of 400 IT and security executives conducted in January 2023, by Keeper Security in partnership with TrendCandy Research, reveals an overwhelming industry desire for Privileged Access Management (PAM) solutions that are easy to deploy and maintain.

The findings show that traditional PAM solutions are falling far short, largely because they are too complex to implement and use. An overwhelming 84% of IT leaders said they want to simplify their PAM solution in 2023. In the current high-risk security climate, it is imperative that all organizations secure their privileged credentials, privileged accounts, and privileged sessions to protect their crown jewels. However, many traditional PAM solutions are failing to provide their intended value outside of these core use cases, because deployment is either too complex, too cost-prohibitive, or both. In the era of remote work, organizations need agile identity security solutions that can protect against cybersecurity threat vectors by monitoring, detecting, and preventing unauthorized privileged access to critical resources.

Keeper Security, a leading innovator in privileged access management, wanted to better understand how IT leaders are thinking about PAM, deploying their PAM solutions, and streamlining their PAM implementations. Keeper commissioned an independent research firm to survey 400 IT and data security leaders in North America and Europe about their strategies and plans for PAM in 2023.

Shaping the Future of Remote Access With Apache Guacamole Technology
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.

Since 2016, many users have turned to Apache Guacamole, a community-driven open-source remote desktop platform that is free for anyone to use and if your organization is technically savvy. The source code is publicly available to compile and build.

However, if you’d like software that’s ready to deploy for the enterprise and comes with responsive, professional support, Keeper Connection Manager (KCM) can provide an affordable way to get all the benefits of Apache Guacamole.

KCM provides users with a secure and reliable way to remotely connect to their machines using Remote Desktop Protocol (RDP), Virtual Network Computing (VNC), Secure Shell (SSH) and other common protocols. Moreover, KCM is backed by a responsive team, including the original creators of Apache Guacamole, ensuring expert assistance is always available.

Let’s dive into the importance and challenges of remote access below.

VMware DEM and App Volumes Overview Comparison with ProfileUnity & FlexApp
This guide has been authored by experts at Liquidware in order to provide information and guidance regarding some of the frequently asked questions customers encounter while exploring the FlexApp™ Layering technology.
This guide has been authored by experts at Liquidware in order to provide information and guidance regarding some of the frequently asked questions customers encounter while exploring the FlexApp™ Layering technology. FlexApp Application Layering is an integrated part of ProfileUnity that enables applications to be virtualized in such an innate way that they look native to the Windows operating system (OS) and other applications. FlexApp is a perfect complement to ProfileUnity, which provides full user environment management (UEM) with advanced features such as Application Rights Management and context-aware settings for printer and policy management. Although FlexApp is cost effectively licensed with ProfileUnity™, the solution can be licensed separately if your organization has already standardized on an alternative User Environment Management solution. Application Layering leads to much higher rates of compatibility than previous technologies which used Application Isolation to virtualize applications. Once applications have been packaged for layering, they are containerized on virtual hard disks (VHDXs) or virtual machine disks (VMDKs). They can be centrally assigned to users on a machine-level or context-aware basis. FlexApp applications are compatible with virtual, physical and multi-session Windows® environments such as VMware® Horizon View, Citrix® Virtual Apps and Desktops and Microsoft® AVD. This whitepaper provides an overview of FlexApp concepts and ways in which FlexApp can serve as a cornerstone in an application delivery strategy. FlexApp greatly reduces desktop administration overhead by dramatically reducing the need for traditional software distribution and through a reduction in the number of base images needed to support users. FlexApp is a powerful ally of VDI users and administrators. This paper compares Liquidware solutions to VMware App Volumes version 4 and its current updates through the last revision of this document.