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Showing 1 - 16 of 41 white papers, page 1 of 3.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

Lift and Shift Backup and Disaster Recovery Scenario for Google Cloud: Step by Step Guide
There are many new challenges, and reasons, to migrate workloads to the cloud. Especially for public cloud, like Google Cloud Platform. Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

There are many new challenges, and reasons, to migrate workloads to the cloud.

For example, here are four of the most popular:

  • Analytics and Machine learning (ML) are everywhere. Once you have your data in a cloud platform like Google Cloud Platform, you can leverage their APIs to run analytics and ML on everything.
  • Kubernetes is powerful and scalable, but transitioning legacy apps to Kubernetes can be daunting.
  • SAP HANA is a secret weapon. With high mem instances in the double digit TeraBytes migrating SAP to a cloud platform is easier than ever.
  • Serverless is the future for application development. With CloudSQL, Big Query, and all the other serverless solutions, cloud platforms like GCP are well positioned to be the easiest platform for app development.

Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

Multi-cloud Data Protection-as-a-service: The HYCU Protégé Platform
Multi-cloud environments are here to stay and will keep on growing in diversity, use cases, and, of course, size. Data growth is not stopping anytime soon, only making the problem more acute. HYCU has taken a very different approach from many traditional vendors by selectively delivering deeply integrated solutions to the platforms they protect, and is now moving to the next challenge of unification and simplification with Protégé, calling it a data protection-as-a-service platform.

There are a number of limitations today keeping organizations from not only lifting and shifting from one cloud to another but also migrating across clouds. Organizations need the flexibility to leverage multiple clouds and move applications and workloads around freely, whether for data reuse or for disaster recovery. This is where the HYCU Protégé platform comes in. HYCU Protégé is positioned as a complete multi-cloud data protection and disaster recovery-as-a-service solution. It includes a number of capabilities that make it relevant and notable compared with other approaches in the market:

  • It was designed for multi-cloud environments, with a “built-for-purpose” approach to each workload and environment, leveraging APIs and platform expertise.
  • It is designed as a one-to-many cross-cloud disaster recovery topology rather than a one-to-one cloud or similarly limited topology.
  • It is designed for the IT generalist. It’s easy to use, it includes dynamic provisioning on-premises and in the cloud, and it can be deployed without impacting production systems. In other words, no need to manually install hypervisors or agents.
  • It is application-aware and will automatically discover and configure applications. Additionally, it supports distributed applications with shared storage. 
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IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

Disaster Recovery Guide
In this guide, we provide insights into the challenges, needs, strategies, and available solutions for data protection, especially in modern, digital-centric environments. We explain which benefits and efficiencies Zerto, a Hewlett Packard Enterprise company, delivers and how it compares to other business continuity/disaster recovery (BCDR) technologies. Within this guide, we want to provide organizations with the right information to choose the best data protection solution for their needs.

In this guide you will learn about Disaster Recovery planning with Zerto and its impact on business continuity.

In today’s always-on, information-driven business environment, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster – whether natural or man-made – is key to avoiding costly downtime and data loss.

-    The cost and business impact of downtime and data loss can be immense
-    See how to greatly mitigate downtime and data loss with proper DR planning, while achieving RTO’s of minutes and RPO’s of seconds
-    Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by man-made disasters such as software problems and cyber security attacks
-    Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
-    Having a plan and process in place will help you mitigate the impact of an outage on your business

Download this guide to gain insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Solving the BIG problems in cloud computing
The two big challenges in deploying and growing cloud usage are cost and security. Shadow IT has contributed to those challenges by causing overspending and exposing organizations to significant security risks. So, how should enterprises address both hybrid (on-premises and in the cloud) and multi-cloud challenges? This research reviews new technologies and approaches that can improve visibility for IT teams, enable security policies across the entire network, and manage costs more effectively.

Vladimir Galabov, Director, Cloud and Data Center Research, and Rik Turner, Principal Analyst, Emerging Technologies, are the co-authors of this eBook from Omdia, a data, research, and consulting business that offers expert analysis and strategic insight to empower decision-making surrounding new technologies.

This eBook covers the following topics:

  • the current landscape of cloud computing, including the BIG problems
  • the advantages of using a multi-cloud approach
  • the dangers of shadow IT, including billing surprises and security breaches
  • the move of mission-critical applications to the cloud
  • the considerations regarding cloud security, including recommendations for IT teams
Why backup is breaking hyper-converged infrastructure and how to fix it
The goal of a hyperconverged infrastructure (HCI) is to simplify how to apply compute, network and storage resources to applications. Ideally, the data center’s IT needs are consolidated down to a single architecture that automatically scales as the organization needs to deploy more applications or expand existing ones. The problem is that the backup process often breaks the consolidation effort by requiring additional independent architectures to create a complete solution.

How Backup Breaks Hyperconvergence

Backup creates several separate architectures outside of the HCI architecture. Each of these architectures need independent management. First, the backup process will often require a dedicated backup server. That server will run on a stand-alone system and then connect to the HCI solution to perform a backup. Second, the dedicated backup server will almost always have its own storage system to store data backed up from the HCI. Third, there are some features, like instant recovery and off-site replication, that require production quality storage to function effectively.

The answer for IT is to find a backup solution that fully integrates with the HCI solution, eliminating the need to create these additional silos.

Safeguarding Your Critical Data from Ransomware Threats
Ransomware attacks are on the rise and targeting organizations of all sizes and industries. Given the value of data to business today and the alarming rise in cyberattacks, securing and protecting critical data assets is one of the most important responsibilities in the enterprise. To help you fulfill this essential mission, we’ve pulled together some best practices to help you lock down your data and reduce the risk posed by ransomware and other security breaches.
The threat of ransomware is growing, while businesses are relying more and more on data. Is your IT team prepared to shield critical data and infrastructure from cyber criminals?

Thankfully, new best practices, strategies, and technologies can help you meet the threat head on.

With our eBook, “Safeguarding Your Critical Data from Ransomware Threats: Best Practices for Backup and Recovery” you’ll gain insight from our subject matter experts that will:
  • Help you lock down your data and reduce the risk of ransomware attacks freezing your business
  • Teach you about critical IT tactics to consider as part of your backup and recovery strategy
  • Get a conversation started in your organization about security and meeting key service level objectives  for the business
The Essential Guide to Cloud-Based Backup and Disaster Recovery
Downtime is not an option, therefore having a business continuity plan in place is crucial. Download this white paper to explore a step-by-step approach to building a business continuity plan that will keep your organization up and running no matter the threat.
Whether you’re responsible for keeping your IT systems and data online or you have a vested interest in making sure your team can keep your organization running, you know that business continuity is critical. But how do you get started building a business continuity or disaster recovery plan?

In this white paper, we’ll provide you with a step-by-step approach to get started. We’ll show you how to work with the unique needs of your organization and give you a blueprint for addressing business priorities and requirements. Download this DR guide now and learn the five key steps that will help you drive your business continuity planning.
Safeguarding Your Business in the Digital Age
With threats from cybercrime on the rise, improving the security posture of your business is crucial. Download this white paper to review the current threat landscape, the cost of cybercrime, and what you can do to protect your business without putting stress on your bottom line.
Organizations are facing increasing threats from cybercrime, and it’s only getting worse as criminals get more sophisticated and data increases exponentially. In fact, there has been a 300% increase in reported cybercrimes in just the last two years alone.

When you consider that hackers only have to succeed once to spell disaster for your entire enterprise, it’s more important than ever to put a solid, multi-layered security strategy into place to protect your organization.

But where do you start? Hiring an experienced cybersecurity team is expensive at best, and impossible at worst. In this white paper, we look at the increased threats, the cost of cybercrime, and what you can do to protect your business without putting stress on your bottom line.