Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.
The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.
Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.
And view this solution page for more information.
In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.
Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.
AIOps is an umbrella term for underlying technologies, including Artificial Intelligence, Big Data Analytics and Machine Learning that automate the determination and resolution of IT issues in modern, distributed IT environments.
Here's a brief overview on how AIOps solution work:
Learn from this whitepaper on what are the Best Practices IT Teams and IT Leaders should follow in implementing AIOps in their enterprise.
A defense contractor with whom Coretek has had a long-standing relationship spanning nearly two decades had attempted to migrate to a virtual desktop infrastructure (VDI) environment twice with another technology services provider without success. Impressed by Coretek’s success with VDI implementations in healthcare and other industries, the defense contractor turned to the solution provider for help.
Coretek's VDI offering has evolved significantly over the years to better support today's power users. Due to its industry leadership, IGEL OS is currently the standard for new customer VDI rollouts at Coretek. One of the things that the Coretek team appreciates most about IGEL OS is its high level of configurability, as well as IGEL’s commitment to staying current with trends in the EUC space by aligning IGEL OS with a broad ecosystem of leading vendors, including those providing unified communications and collaboration (UCC) applications and tools. In this particular case, IGEL OS, in combination with new Dell endpoint hardware, enabled Coretek to restore performance following a significant shift in the customer’s usage of its UCC tools.
The customer is currently utilizing high-performance VDI desktops, leveraging IGEL OS at the endpoint, to design defense equipment and support connectivity and collaboration through video conferencing. IGEL’s Preventative Security Model™ supports Zero Trust security approaches and partners with leading Secure Access Service Edge (SASE) vendors to complement and reinforce these solutions from a security standpoint.
In today’s digital age, secure access to sensitive data, applications, and networks from anywhere is crucial for government and military entities. With the rise of remote work and mobile workforces, the number of security breaches has only increased, leaving more government endpoints at risk.
In this white paper, dive deeper into how Stratodesk NoTouch can provide end-users in federal and local government as well as in the military with extraordinary user experience on their endpoint devices while offering tight security and control amid budget cuts.
This comprehensive guide covers the key aspects of migration, including the reasons for making the switch, licensing differences, architectural comparisons, image management, migration techniques, connectivity options, and other crucial factors.
You’ll also find a step-by-step walkthrough with direct links and screenshots to simplify the process and make the migration feel less daunting with Nerdio.
Why are organizations moving from Citrix to Azure Virtual Desktop + Nerdio?