In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

• Strong root-cause analysis and remediation
• Digital customer experience measurement capabilities
• Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring
  

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

• Operations leaders favor a unified view
• AI/machine learning adoption reaches 72% within the next 12 months
• Intelligent root-cause analysis soon to become table stakes
• Monitoring the digital customer experience becomes a priority
• Ease and speed of deployment are differentiators
  

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

In this whitepaper you will discover:

• The varying technology needs in the education sector and how achieving simplicity in these technologies is the common denominator.
• The transformation that a modern digital workspace can bring to teaching and learning.
• How a smart digital workspace can facilitate education by using the best available technology and processes.
• Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.

• Deliver the user experience on any device and make the process simple for users and IT alike.
• Lighten the load for your IT team by creating a unified workspace for a simple environment that’s easier and faster to manage.
• Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.
• Enable anywhere operations using your preferred cloud — on-premises, public, or hybrid.
  

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

You will also discover how you can:

Quickly Create adaptive and customized M&A workspace

IT teams can quickly set up a branded Liquit Workspace integrated with existing workspaces for a single user interface on the front end while enabling fast individual and group user customization via the back end. This enables you to meet changing user application and platform needs during and after M&A.

Quickly adapt to application user needs

Take application provisioning, updating, and versioning from hours to minutes for hundreds of users, along with access to thousands of curated applications to deliver merging workforce productivity. 

Unify application access provisioning

Eliminate the nightmare of access provisioning across varied on-premises and cloud environments for thousands of users in minutes rather than hours without uprooting native SSO and IAM that are constantly in flux during and after M&A.

Dramatically reduce cost and time expenditures

Eliminate collaboration and communication bottlenecks across on-premises, VDI platforms and clouds while freeing IT time for bigger M&A integration projects and lowering licensing and IT costs.

The True Cost of Disruption is Massive.

When measuring the total cost of downtime, immediate service disruption is only the beginning. In a landscape of evolving threats, comprehensive protection is more important than ever for modern digital businesses. Traditional backup solutions no longer meet the needs of today’s businesses for disaster recovery. 

However, not every organization has the means to build their own datacenter or hire full-time DR specialists. Even for those that can, there are still benefits to replacing the direct and indirect costs of secondary sites with a predictable monthly expense for a specialized service.

For many organizations, DRaaS is an ideal solution. Our DRaaS 101 eBook describes in detail the benefits of DRaaS and the wide variety of models available through Zerto’s DRaaS providers—including an option that’s right for you.
Download this DRaaS 101 eBook now—it’s free!