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UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

Greater Ransomware Protection Using Data Isolation and Air Gap Technologies
The prevalence of ransomware and the sharp increase in users working from home adds further complexity and broadens the attack surfaces available to bad actors. While preventing attacks is important, you also need to prepare for the inevitable fallout of a ransomware incident. To prepare, you must be recovery ready with a layered approach to securing data. This WhitePaper will address the approaches of data isolation and air gapping, and the protection provided by Hitachi and Commvault through H

Protecting your data and ensuring its’ availability is one of your top priorities. Like a castle in medieval times, you must always defend it and have built-in defense mechanisms. It is under attack from external and internal sources, and you do not know when or where it will come from. The prevalence of ransomware and the sharp increase in users working from home and on any device adds further complexity and broadens the attack surfaces available to bad actors. So much so, that your organization being hit with ransomware is almost unavoidable. While preventing attacks is important, you also need to prepare for the inevitable fallout of a ransomware incident.

Here are just a few datapoints from recent research around ransomware:
•    Global Ransomware Damage Costs Predicted To Reach $20 Billion (USD) By 2021
•    Ransomware is expected to attack a business every 11 seconds by the end of 2021
•    75% of the world’s population (6 Billion people) will be online by 2022.
•    Phishing scams account for 90% of attacks.
•    55% of small businesses pay hackers the ransom
•    Ransomware costs are predicted to be 57x more over a span of 6 years by 2021
•    New ransomware strains destroy backups, steal credentials, publicly expose victims, leak stolen data, and some even threaten the victim's customers

So how do you prepare? By making sure you’re recovery ready with a layered approach to securing your data. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.

Digital Workspace Disasters and How to Beat Them
This paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
PowerCLI: An Aspiring Automator's Guide
Stop looking at scripts online in envy because you wish you could build your own scripts. PowerCLI: The Aspiring Automator’s Guide Second Edition will get you started on your path to vSphere automation greatness!

Stop looking at scripts online in envy because you wish you could build your own scripts. PowerCLI: The Aspiring Automator’s Guide Second Edition will get you started on your path to vSphere automation greatness!

Written by VMware vExpert Xavier Avrillier, this free eBook adopts a use-case approach to learning how to automate common vSphere tasks using PowerCLI. We start by covering the basics: installation, setup, and an overview of key PowerCLI terminology. From there we move into scripting logic and script building with step-by-step instructions to build truly useful custom scripts, including:

  • How to retrieve data on vSphere objects
  • Display VM performance metrics
  • How to build HTML reports and schedule them
  • Basics on building functions
  • And more!

This second edition has received a complete overhaul from the original release fully updated to the latest version of vSphere and supplemented with extended use-cases and custom scripts comprising an additional 15 pages of brand-new content!

How Parallels RAS Helps Institutions Deliver a Better Virtual Education Experience for Students
The COVID-19 pandemic had a huge impact on education, with institutions and learners having to adapt to a mix of online and in-person teaching. Remote and hybrid learning can certainly be challenging, but with the right technology solutions, institutions can provide students with a better virtual education experience. This white paper discusses how virtual desktop infrastructure (VDI) facilitates remote learning and how Parallels® Remote Application Server (RAS) can help create an improved virtu

Hybrid and remote learning environments have been on the rise since the start of the pandemic and will likely continue until the health risk abates completely. The good news is that virtualization technology has helped make educational resources more readily accessible to staff and students regardless of device and/or location, allowing teaching and learning to continue despite the pandemic.

This whitepaper identifies how virtual desktop infrastructure (VDI) enables better virtual learning environments by providing greater accessibility, mobility and flexibility for users. In addition, VDI can further enhance virtual education because it creates a customized learning experience by:

  • Giving students access to application on any device.
  • Providing tailored access to educational IT infrastructure.
  • Delivering relevant applications based on students’ individual requirements.

Parallels Remote Application Server (RAS) is an all-in-one, cost-efficient VDI solution that provides seamless, secure access to educational applications and desktops to all stakeholders - administrators, educators, and students.
Download this whitepaper today and find out why so many educational institutions choose Parallels RAS for VDI and application delivery to create more effective virtual learning environments.