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8 Keys to Achieving Anywhere Operations
Download this whitepaper today for insights on how to achieve an efficient IT operation model that supports end users no matter where they are. You’ll learn about the eight value-added areas and strategic trends that are the keys to achieving anywhere operations.
Learn how you can:
  • Deliver the user experience on any device and make the process simple for users and IT alike.
  • Lighten the load for your IT team by creating a unified workspace for a simple environment that’s easier and faster to manage.
  • Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.
  • Enable anywhere operations using your preferred cloud — on-premises, public, or hybrid.

Remove the Budget Pressure of Inflated Endpoint Costs
What Can IT Leaders Do to Counter Endpoint Cost Inflation? Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures.

What Can IT Leaders Do to Counter Endpoint Cost Inflation?

"Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures."

How can IT Leaders counter this endpoint inflation? Recommendations include producing a TCO report on endpoint devices and refreshing, not replacing old hardware.

Revolutionizing IT Support
In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams...

In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.

Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.

AIOps Best Practices for IT Teams & Leaders
What is AIOps & why does it matter for today’s enterprises? Gartner first coined the term AIOps in 2016 to describe an industry category for machine learning and analytics technology that enhances IT operations analytics. Learn how AIOps helps manage IT systems performance and improve customer experience.

AIOps is an umbrella term for underlying technologies, including Artificial Intelligence, Big Data Analytics and Machine Learning that automate the determination and resolution of IT issues in modern, distributed IT environments.

Here's a brief overview on how AIOps solution work:

  • AIOps data usually comes from different MELT sources.
  • Then, big data technologies aggregate and organize it, reduce noise, find patterns and isolate anomalies.
  • The AIOps automated resolution system resolves known issues and hands over the complicated scenarios to IT teams.

Learn from this whitepaper on what are the Best Practices IT Teams and IT Leaders should follow in implementing AIOps in their enterprise.