Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

In this guide you will learn about Disaster Recovery planning with Zerto and its impact on business continuity.

In today’s always-on, information-driven business environment, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster – whether natural or man-made – is key to avoiding costly downtime and data loss.

-    The cost and business impact of downtime and data loss can be immense
-    See how to greatly mitigate downtime and data loss with proper DR planning, while achieving RTO’s of minutes and RPO’s of seconds
-    Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by man-made disasters such as software problems and cyber security attacks
-    Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
-    Having a plan and process in place will help you mitigate the impact of an outage on your business

Download this guide to gain insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

You will also discover how you can:

Quickly Create adaptive and customized M&A workspace

IT teams can quickly set up a branded Liquit Workspace integrated with existing workspaces for a single user interface on the front end while enabling fast individual and group user customization via the back end. This enables you to meet changing user application and platform needs during and after M&A.

Quickly adapt to application user needs

Take application provisioning, updating, and versioning from hours to minutes for hundreds of users, along with access to thousands of curated applications to deliver merging workforce productivity. 

Unify application access provisioning

Eliminate the nightmare of access provisioning across varied on-premises and cloud environments for thousands of users in minutes rather than hours without uprooting native SSO and IAM that are constantly in flux during and after M&A.

Dramatically reduce cost and time expenditures

Eliminate collaboration and communication bottlenecks across on-premises, VDI platforms and clouds while freeing IT time for bigger M&A integration projects and lowering licensing and IT costs.

Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

To solve this problem, IT leaders must understand why. They need answers to questions such as, how is cybersecurity transforming? How are cyberattacks harming businesses? Where must investments in preventative training and tools be focused? Is cybersecurity being prioritized by leadership? And how does cybersecurity fit within organizational culture?

In partnership with Sapio Research, Keeper Security analyzed the behaviors and attitudes of 516 IT decision-makers in the U.S. to answer these questions and more. This report, Keeper’s second annual U.S. Cybersecurity Census, maps the transforming landscape of cybersecurity based on these expert insights. It provides leaders with a forensic assessment of the threats their businesses face and details the urgent strategies necessary to overcome them.

Businesses across the U.S. are making cybersecurity a priority. However, despite efforts and investments, clear gaps remain. Our research shows that there have been small steps, but no giant leaps.

The volume and pace at which threats are hitting businesses are increasing, and leadership can’t afford to wait. If they do, the financial, reputational, and organizational penalties will be severe. Likewise, as work has transformed dramatically over the past two years—with hybrid and remote working normalized— companies need to rethink how they are building cybersecurity resilience.

There is no getting away from the fact that passwords are still the cornerstone of modern cybersecurity practices. Despite decades of advice to users to always pick strong and unique passwords for each of their online accounts, Keeper Security found that only one-quarter of survey respondents actually do this. Many use repeat variations of the same password (34%) or still admit to using simple passwords to secure their online accounts (30%). Perhaps more worryingly, almost half (44%) of those who claimed all their passwords were well-managed also said they used repeated variations of them. One in five also admitted to knowing they’ve had at least one password involved in a data breach or available on the dark web.

At first glance, these results may come as a shock, especially to those in the cybersecurity industry who have been touting these simple best practices for years. However, when considering more than one in three people (35%) globally admit to feeling overwhelmed when it comes to taking action to improve their cybersecurity, and one in ten admit to neglecting password management altogether, the results are much less of a surprise.

Cybersecurity is a priority and cybersecurity solutions must also be. The threat landscape continues to expand as our lives shift from in-person banks, stores, and coffee shops to online banking, internet shopping, social networking, and everything in between. We have never been more dependent on our phones, computers, and connected devices, yet we are overconfident in our ability to protect them and willfully ignoring the actions we must take to do so. Perhaps we need more people to admit they’re as careless as a bull in a china shop, burying their heads in the sand like an ostrich or simply paralyzed with fear. Facing reality and coming to recognize what’s at stake, they can more confidently charge forward and take the necessary steps to protect their information, identities and online accounts.

Since 2016, many users have turned to Apache Guacamole, a community-driven open-source remote desktop platform that is free for anyone to use and if your organization is technically savvy. The source code is publicly available to compile and build.

However, if you’d like software that’s ready to deploy for the enterprise and comes with responsive, professional support, Keeper Connection Manager (KCM) can provide an affordable way to get all the benefits of Apache Guacamole.

KCM provides users with a secure and reliable way to remotely connect to their machines using Remote Desktop Protocol (RDP), Virtual Network Computing (VNC), Secure Shell (SSH) and other common protocols. Moreover, KCM is backed by a responsive team, including the original creators of Apache Guacamole, ensuring expert assistance is always available.

Let’s dive into the importance and challenges of remote access below.

In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.

Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.

IDC’s 21-page Business Value Solution Brief, The Business Value of Forward Networks (doc #US52128624, June 2024), quantifies how the vendor’s network-digital-twin platform turns insight into hard cash. 

IDC interviewed enterprises that had run Forward Enterprise for roughly three years and mapped their operational KPIs to its Business Value model, converting them into annualised dollars and full-time-equivalent (FTE) hours.
$14.2 million in average annual benefits, broken down into $7.7 M from greater stability and reliability, $2.9 M from staff productivity and $3.6 M from other operational efficiencies.

95.8 FTEs worth of time returned each year.

33 % fewer unplanned-downtime incidents and 55 % faster mean-time-to-repair, preventing about 180 000 hours of lost productivity.

Incident-response teams work 34 % faster; compliance/audit tasks 10 % faster.

Network deployments finish 71 % sooner; change-planning/testing is 36 % faster; production fixes arrive 44 % faster.

Forward Enterprise builds a mathematically exact, continuously updated digital twin of multi-vendor, hybrid-cloud networks. Engineers query reachability, policy and configuration drift in seconds and run “what-if” simulations before changes. This eliminates manual CLI hunts, shortens root-cause analysis, prevents misconfigurations and surfaces licence waste, underpinning the monetised savings above.

Customers also reported quicker security investigations (thanks to instant path analysis), smoother cloud migrations, clearer executive-level reporting and higher team morale as reactive “fire-fighting” declined.

IDC concludes that the platform typically pays for itself in under twelve months and then delivers a durable, measurable ROI. For organisations wrestling with complex, hybrid networks, a digital-twin strategy emerges as both an operations accelerator and a business enabler, aligning network health with broader risk-reduction and growth objectives.

The shift to SaaS and cloud computing allows enterprises to lower infrastructure costs and maintenance while improving efficiency and capabilities through scalable cloud data platforms. This move can also enhance productivity and workflow flexibility, enabling remote access to SaaS applications and data. However, it often leads to diversified endpoint operating systems, emphasizing the need for web browser access to SaaS applications. The adoption of IGEL's Secure Endpoint OS and Island's Enterprise Browser presents a modern solution for enterprises to optimize their digital workspaces and fully embrace this transformation.