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Showing 17 - 32 of 70 white papers, page 2 of 5.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
Top 10 Reasons to Adopt Software-Defined Storage
In this brief, learn about the top ten reasons why businesses are adopting software-defined storage to empower their existing and new storage investments with greater performance, availability and functionality.
DataCore delivers a software-defined architecture that empowers existing and new storage investments with greater performance, availability and functionality. But don’t take our word for it. We decided to poll our customers to learn what motivated them to adopt software-defined storage. As a result, we came up with the top 10 reasons our customers have adopted software-defined storage.
Download this white paper to learn about:
•    How software-defined storage protects investments, reduces costs, and enables greater buying power
•    How you can protect critical data, increase application performance, and ensure high-availability
•    Why 10,000 customers have chosen DataCore’s software-defined storage solution
The Gorilla Guide to Moving Beyond Disaster Recovery to IT Resilience
Does your business require you to modernize IT while you’re struggling to manage the day to day? Sound familiar? Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business - the ones that help you increase market share, decrease costs and innovate faster than y
Does your business require you to modernize IT while you’re struggling to manage the day to day. Sound familiar?

Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption.

With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business – the ones that help you increase market share, decrease costs and innovate faster than your competitors.

With this guide you will learn…
  • How to prepare for both unplanned and planned disruptions to ensure continuous availability
  • Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures
  • Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud
The State of IT Resilience 2019
An independent study by analyst firm, IDC, confirms the importance of IT resilience within hundreds of global organizations. The survey report spotlights the level of IT resilience within these companies and where there are gaps. Their findings may surprise you. 9 out of 10 companies that participated in the IDC study think having both Disaster Recovery and Backup is redundant. Do you agree? Read the report and benchmark against your peers.

9 out of 10 companies that participated in the IDC study think having both Disaster Recovery and Backup is redundant. Do you agree? Read the report and benchmark against your peers.

An independent study by analyst firm, IDC, confirms the importance of IT resilience within hundreds of global organizations. The survey report spotlights the level of IT resilience within these companies and where there are gaps. Their findings may surprise you.

• 93% surveyed find redundancy in having both disaster recovery and backup as separate solutions
• 9 out of 10 already do or will use the Cloud for data protection within the next 12 months
• Nearly 50% of respondents have suffered impacts from cyber threats, including unrecoverable data, within the last 3 years

Use the report findings to benchmark your data protection and recovery strategies against your peers. Learn how resilient IT is the foundation to not only protect, but to effectively grow your business.

Download the IDC report to benchmark your data protection and recovery strategies against those of your peers. Learn how Resilient IT is the stepping stone for business growth and transformation.

PCI DSS Compliance
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data and customer information. This is why businesses are legally obliged to build PCI DSS compliant IT infrastructures.

IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.

What Is PCI DSS?
PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.

The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.

Why Businesses Need to Be PCI DSS Compliant
The challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.

This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

Modernized Backup for Open VMs
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen. vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen.  vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
Modernized Backup for Nutanix Acropolis Hypervisor
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable. It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.  It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
Data Protection and File Sharing for the Mobile Workforce
Critical data is increasingly created, stored and shared outside the data center. It lives on laptops, tablets, mobile devices and cloud services. This data is subject to many threats: malware, ransomware, hacking, device failure, loss or theft, and human error. Catalogic KODO provides a unified solution to these challenges with easy, automated protection of endpoints (laptops, mobile devices) and cloud services (Office 365, Box), along with organizational file sharing and synchronization.
Critical data is increasingly created, stored and shared outside the data center. It lives on laptops, tablets, mobile devices and cloud services. This data is subject to many threats: malware, ransomware, hacking, device failure, loss or theft, and human error.

Catalogic KODO provides a unified solution to these challenges with easy, automated protection of endpoints (laptops, mobile devices) and cloud services (Office 365, Box), along with organizational file sharing and synchronization.
Gartner Market Guide for IT Infrastructure Monitoring Tools
With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

The guide provides insight into the IT infrastructure monitoring tool market and providers as well as key findings and recommendations.

Get the 2018 Gartner Market Guide for IT Infrastructure Monitoring Tools to see:

  • The ITIM market definition, direction and analysis
  • A list of representative ITIM vendors
  • Recommendations for adoption of ITIM platforms

Key Findings Include:

  • ITIM tools are helping organizations simplify and unify monitoring across domains within a single tool, eliminating the problems of multitool integration.
  • ITIM tools are allowing infrastructure and operations (I&O) leaders to scale across hybrid infrastructures and emerging architectures (such as containers and microservices).
  • Metrics and data acquired by ITIM tools are being used to derive context enabling visibility for non-IT teams (for example, line of business [LOB] and app owners) to help achieve optimization targets.
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

Forrester: Monitoring Containerized Microservices - Elevate Your Metrics
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
How to Get the Most Out of Windows Admin Center
Windows Admin Center is the future of Windows and Windows Server management. Are you using it to its full potential? In this free eBook, Microsoft Cloud and Datacenter Management MVP, Eric Siron, has put together a 70+ page guide on what Windows Admin Center brings to the table, how to get started, and how to squeeze as much value out of this incredible free management tool from Microsoft. This eBook covers: - Installation - Getting Started - Full UI Analysis - Security - Managing Extensions

Each version of Windows and Windows Server showcases new technologies. The advent of PowerShell marked a substantial step forward in managing those features. However, the built-in graphical Windows management tools have largely stagnated - the same basic Microsoft Management Console (MMC) interfaces had remained since Windows Server 2000. Microsoft tried out multiple overhauls over the years to the built-in Server Manager console but gained little traction. Until Windows Admin Center.

WHAT IS WINDOWS ADMIN CENTER?
Windows Admin Center (WAC) represents a modern turn in Windows and Windows Server system management. From its home page, you establish a list of the networked Windows and Windows Server computers to manage. From there, you can connect to an individual system to control components such as hardware drivers. You can also use it to manage Windows roles, such as Hyper-V.

On the front-end, Windows Admin Center is presented through a sleek HTML 5 web interface. On the back-end, it leverages PowerShell extensively to control the systems within your network. The entire package runs on a single system, so you don’t need a complicated infrastructure to support it. In fact, you can run it locally on your Windows 10 workstation if you want. If you require more resiliency, you can run Windows Admin Center as a role on a Microsoft Failover Cluster.

WHY WOULD I USE WINDOWS ADMIN CENTER?
In the modern era of Windows management, we have shifted to a greater reliance on industrial-strength tools like PowerShell and Desired State Configuration. However, we still have servers that require individualized attention and infrequently utilized resources. WAC gives you a one-stop hub for dropping in on any system at any time and work with almost any of its facets.

ABOUT THIS EBOOK
This eBook has been written by Microsoft Cloud & Datacenter Management MVP Eric Siron. Eric has worked in IT since 1998, designing, deploying, and maintaining server, desktop, network, and storage systems. He has provided all levels of support for businesses ranging from single-user through enterprises with thousands of seats. He has achieved numerous Microsoft certifications and was a Microsoft Certified Trainer for four years. Eric is also a seasoned technology blogger and has amassed a significant following through his top-class work on the Altaro Hyper-V Dojo.

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