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Showing 1 - 7 of 7 white papers, page 1 of 1.
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
Controlling Cloud Costs without Sacrificing Availability or Performance
This white paper is to help prevent cloud services sticker shock from occurring ever again and to help make your cloud investments more effective.
After signing up with a cloud service provider, you receive a bill that causes sticker shock. There are unexpected and seemingly excessive charges, and those responsible seem unable to explain how this could have happened. The situation is critical because the amount threatens to bust the budget unless cost-saving changes are made immediately. The objective of this white paper is to help prevent cloud services sticker shock from occurring ever again.
See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Ten Topics to Discuss with your Cloud Provider
Find the “just right” cloud for your business. For this white paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.
There are hundreds, if not thousands, of cloud services available to organizations. In many cases, the capabilities of the service, adjusted for cost, matter more to decision makers than the infrastructure itself. As an example, the underlying infrastructure that supports common business software such as Salesforce, Microsoft Office 365, is rarely scrutinized, as the products are trusted solely on the brand’s reputation.

Choosing the right cloud service for your organization, or for your target customer if you are a managed service provider, can be time consuming and effort intensive. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations. Topics covered include:
•    Global access and availability
•    Cloud management
•    Application performance
•    Security and compliance

Optimization of IT Log Data with Log Intelligence
Cyber attacks are getting sophisticated, necessitating early detection of malicious activity. Stringent government policies and compliances necessitate building robust log management systems. And, increased reliance on technology to support hybrid work models necessitates efficient management of extensive log data. Hence, log intelligence is in demand by organizations as they need robust systems to address the issues above and create secure and efficient log management.
Want to know the Log Management Trends in 2024 and Beyond?
  • CISOs face stringent government regulations, such as the current administration mandating 12-18 months of log retention.
  • Chief Enterprise Architects worry that the average cost of a single enterprise service outage is $400K and the average MTTR is over 7 hrs.
  • Companies such as Facebook lose $65 million and 4.8% of their stock valuation over a 5-hour outage.
  • Security breaches mar organizational reputation and prove a threat to business.
  • 91% of leaders agree that monitoring tools are siloed and domain-specific, complicating the log management landscape.
  • VP Cloud/IT Services acknowledge the accelerated pace of digital transformation post-COVID-19 and recognize the need for more sophisticated security monitoring and SIEM adoption.
  • Log management market size reaches $2.3 billion in 2021 and is expected to grow to $4.1 billion by 2026 at a CAGR of 11.9%.
Western Health Improves End-User Experience, Extends Endpoint Device Lifespan With IGEL
IGEL becomes the solution of choice for Western Health because it integrates with Imprivata and makes it easy for the organization to connect to multiple hosted services using the latest software agents for extending the life of legacy endpoint devices.
•    Western Health required an endpoint management solution to prolong the lifespan of aging devices, thereby enhancing their sustainability and streamlining management processes
•    Key requirements included a “Break Glass” feature, integration with Imprivata and unified communications systems, and minimizing user impact during the transition
•    IGEL was chosen due to its excellent functionality, ease of integration with Imprivata, and cost savings achieved by not replacing 1,000 thin clients
•    The solution offers role-based access control, zero-touch deployment, and integration with current management services, as well as reporting and alerting on device usage, support for change management, and end-user communication