Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

In the current landscape, IT leaders—even those who have already embraced virtualization—face some difficult questions.  

Given the growing popularity, simplicity, and consistent user experience of Microsoft Windows 365 (W365), is it worth fully transitioning to it? Or does it make more sense to retain the control and flexibility that Azure Virtual Desktop (AVD) and other
virtualization platforms provide?

How hard is it to manage a virtual computing ecosystem where some users are on AVD, some are on W365, and a small number
still use their physical desktops? What’s the simplest and most cost-effective course of action?

This guide was designed to give you the insights you need to make an informed decision for your organization.