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Showing 1 - 14 of 14 white papers, page 1 of 1.
Charity Golf Tournament Sponsorship Results in a Hole-in-One for IGEL and Lockton Companies
Lockton was in the midst of a Citrix VDI roll-out when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using to power its endpoints. This presented a number of challenges that the Lockton team needed to overcome during a critical stage in the VDI roll-out. Lockton was introduced to IGEL by Choice Solutions, an IGEL Platinum Partner, and selected the IGEL Universal Desktop (UD2-LX); IGEL Universal Management Suite (UMS); IGEL Universal D

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.

It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.

Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.

Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.

To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.

DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Office 365 / Microsoft 365: The Essential Companion Guide
Office 365 and Microsoft 365 contain truly powerful applications that can significantly boost productivity in the workplace. However, there’s a lot on offer so we’ve put together a comprehensive companion guide to ensure you get the most out of your investment! This free 85-page eBook, written by Microsoft Certified Trainer Paul Schnackenburg, covers everything from basic descriptions, to installation, migration, use-cases, and best practices for all features within the Office/Microsoft 365 sui

Welcome to this free eBook on Office 365 and Microsoft 365 brought to you by Altaro Software. We’re going to show you how to get the most out of these powerful cloud packages and improve your business. This book follows an informal reference format providing an overview of the most powerful applications of each platform’s feature set in addition to links directing to supporting information and further reading if you want to dig further into a specific topic. The intended audience for this book is administrators and IT staff who are either preparing to migrate to Office/Microsoft 365 or who have already migrated and who need to get the lay of the land. If you’re a developer looking to create applications and services on top of the Microsoft 365 platform, this book is not for you. If you’re a business decision-maker, rather than a technical implementer, this book will give you a good introduction to what you can expect when your organization has been migrated to the cloud and ways you can adopt various services in Microsoft 365 to improve the efficiency of your business.

THE BASICS

We’ll cover the differences (and why one might be more appropriate for you than the other) in more detail later but to start off let’s just clarify what each software package encompasses in a nutshell. Office 365 (from now on referred to as O365) 7 is an email collaboration and a host of other services provided as a Software as a Service (SaaS) whereas Microsoft 365 (M365) is Office 365 plus Azure Active Directory Premium, Intune – cloud-based management of devices and security and Windows 10 Enterprise. Both are per user-based subscription services that require no (or very little) infrastructure deployments on-premises.

Mind The Gap: Understanding the threats to your Office 365 data
Download this whitepaper to learn more about how you can prevent, or mitigate, these common Office 365 data threats: External threats like ransomware, Malicious insiders, User-errors and accidental keystrokes.
From corporate contacts to sensitive messages and attachments, email systems at all companies contain some of the most important data needed to keep business running and successful. At the same time, your office productivity suite of documents, notes and spreadsheets created by your employees is equally vital. Unfortunately, in both cases, protecting that data is increasingly challenging. Microsoft provides what some describe as marginal efforts to protect and backup data, however the majority of the burden is placed on the customer.

Download this whitepaper to learn more about how you can prevent, or mitigate, these common Office 365 data threats:
•    External threats like ransomware
•    Malicious insiders
•    User-errors and accidental keystrokes

IDC: SaaS Backup and Recovery: Simplified Data Protection Without Compromise
Although the majority of organizations have a "cloud first" strategy, most also continue to manage onsite applications and the backup infrastructure associated with them. However, many are moving away from backup specialists and instead are leaving the task to virtual infrastructure administrators or other IT generalists. Metallic represents Commvault's direct entry into one of the fastest-growing segments of the data protection market. Its hallmarks are simplicity and flexibility of deployment

Metallic is a new SaaS backup and recovery solution based on Commvault's data protection software suite, proven in the marketplace for more than 20 years. It is designed specifically for the needs of medium-scale enterprises but is architected to grow with them based on data growth, user growth, or other requirements. Metallic initially offers either monthly or annual subscriptions through reseller partners; it will be available through cloud service providers and managed service providers over time. The initial workload use cases for Metallic include virtual machine (VM), SQL Server, file server, MS Office 365, and endpoint device recovery support; the company expects to add more use cases and supported workloads as the solution evolves.

Metallic is designed to offer flexibility as one of the service's hallmarks. Aspects of this include:

  • On-demand infrastructure: Metallic manages the cloud-based infrastructure components and software for the backup environment, though the customer will still manage any of its own on- premise infrastructure. This environment will support on-premise, cloud, and hybrid workloads. IT organizations are relieved of the daily task of managing the infrastructure components and do not have to worry about upgrades, OS or firmware updates and the like, for the cloud infrastructure, so people can repurpose that time saved toward other activities.
  • Metallic offers preconfigured plans designed to have users up and running in approximately 15 minutes, eliminating the need for a proof-of-concept test. These preconfigured systems have Commvault best practices built into the design, or organizations can configure their own.
  • Partner-delivered services: Metallic plans to go to market with resellers that can offer a range of services on top of the basic solution's capabilities. These services will vary by provider and will give users a variety of choices when selecting a provider to match the services offered with the organization's needs.
  • "Bring your own storage": Among the flexible options of Metallic, including VM and file or SQL database use cases, users can deploy their own storage, either on-premise or in the cloud, while utilizing the backup/recovery services of Metallic. The company refers to this option as "SaaS Plus."
Conversational Microsoft Teams Backup
In this Conversational Geek e-book you will learn: The different types of data you need to backup up in Microsoft Teams 6 key reasons why it is important to backup Microsoft Teams Why native backup capabilities of Office 365 are not enough
In this Conversational Geek e-book you will learn:
  • The different types of data you need to backup up in Microsoft Teams
  • 6 key reasons why it is important to backup Microsoft Teams
  • Why native backup capabilities of Office 365 are not enough
Digital Workspace Disasters and How to Beat Them
This paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
Optimising Performance for Office 365 and Large Profiles with ProfileUnity ProfileDisk
This whitepaper has been authored by experts at Liquidware Labs in order to provide guidance to adopters of desktop virtualization technologies. In this paper, two types of profile management with ProfileUnity are outlined: (1) ProfileDisk and (2) Profile Portability. This paper covers best practice recommendations for each technology and when they can be used together. ProfileUnity is the only full featured UEM solution on the market to feature an embedded ProfileDisk technology and the advanta

Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them.

Note that additional profile challenges and solutions are covered in a related ProfileUnity whitepaper entitled “User Profile and Environment Management with ProfileUnity.” To efficiently manage the complex challenges of today’s diverse Windows profile environments, Liquidware ProfileUnity exclusively features two user profile technologies that can be used together or separately depending on the use case. These include:

1. ProfileDisk™, a virtual disk based profile that delivers the entire profile as a layer from an attached user VHD or VMDK, and

2. Profile Portability, a file and registry based profile solution that restores files at login, post login, or based on environment triggers.

Why MSPs Prefer Microsoft 365 over Office 365
Take a look into Microsoft 365 and see how your business can design, package, and deliver services to increase your bottom line with this white paper from BitTitan.
Meet Microsoft 365, an extension of the Office suite that includes tools for the complete management of users’ operating systems, mobile devices, and network security. But these tools don’t do all the work themselves. As your customer’s trusted technology partner, additional management duties fall to you. They also present new opportunities for project-based and recurring revenue. In this white paper from BitTitan, we dive into Microsoft 365 and how your business can design, package and deliver services to increase your bottom line.
Planning for Office 365 Tenant Migrations
Learn how BitTitan MigrationWiz helps you support coexistence among Office 365 tenants during long-term projects in this white paper.
From consolidating business units after an acquisition to splitting up an existing tenant, the frequency of Office 365 tenant migrations is only increasing. Just like any other type of migration, the key to success lies in a thorough, tested project plan.

In this white paper from BitTitan, we outline the top approaches to planning and preparing for your Office 365 tenant migration including:

  • Assessing the Source environment and mapping dependencies
  • Determining what needs to be migrated
  • Planning the cutover
  • Handling scale and complexity through automation with MigrationWiz
The Handbook for Teams Migrations
Microsoft Teams quickly gaining users as a popular collaboration application. Discover the top pre- and post- migration considerations for a successful Microsoft Teams tenant to tenant migrations in this white paper from BitTitan.

The popular workstream collaboration application from Microsoft is quickly gaining users amidst the ongoing shift to Office 365. As adoption continues to grow, so too does the need to migrate Teams instances as part of the broader tenant-to-tenant migration scenario.

In this white paper from BitTitan, we outline the top pre- and post-migration considerations necessary to ensure a successful project for this new workload.

How Virtual Desktop Infrastructure (VDI) Can Help Your Business Survive the Pandemic
One of the biggest challenges businesses have faced amid the unexpected and rapid spread of COVID-19 is how to keep employees productive while adjusting to newly implemented remote work arrangements. This white paper discusses how the adoption of virtual desktop infrastructure (VDI) solutions has helped organizations remain agile and resilient despite today’s formidable business environment.
The current pandemic created sudden changes to the way most business operate. While remote working is by no means a new concept in the workplace, it became a necessity for many organizations who had no choice but to close their physical office spaces.

There are many solutions on the market that can make remote work easier and more accessible so staff can continue to be productive, regardless of their location. But not all are created equal. A solution should be able to be deployed quickly, ensure the security of confidential data and be easy for both admins and employees to use.

That’s where virtual desktop infrastructure (VDI) solutions come into play.

The benefits of using VDI—rapid deployment, inherent security and simplified management—make a compelling case for its suitability as the technology to adapt to today’s new normal and prepare for future disruptions.

Parallels Remote Application Server (RAS) is a VDI solution that enables organizations of all sizes to effortlessly deliver applications and virtual desktops to any endpoint device at any time. What’s more, its simple infrastructure makes it easy to implement, manage and scale, while its affordable price point keeps costs down.

Download this white paper today to understand how a VDI solution like Parallels RAS can boost your remote workforce.

The State of Remote Work in 2021
We surveyed nearly 700 IT decisions makers across a range of industries about their transition to sending employees home to work. This report discusses our findings. Download this free 15-page report to learn about priorities for IT staff when it comes to remote desktops for employees, and what will continue presently and post pandemic.

Remote work looks vastly different than it did just one year ago.  In March 2020, tens of millions of workers around the world shifted to working from an office to working from home due to the global COVID-19 pandemic. We set off to find out how organizations were adjusting to remote work, specifically how desktop virtualization usage has contributed to or influenced that adjustment.

Download the report and learn:

  • What role remote desktops play in supporting remote workers
  • Tips from your peers to make the remote work transition easier
  • The benefits of adopting a remote workforce
  • Lessons learned from IT decision makers in shifting employees home
IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.