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Showing 1 - 7 of 7 white papers, page 1 of 1.
Charity Golf Tournament Sponsorship Results in a Hole-in-One for IGEL and Lockton Companies
Lockton was in the midst of a Citrix VDI roll-out when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using to power its endpoints. This presented a number of challenges that the Lockton team needed to overcome during a critical stage in the VDI roll-out. Lockton was introduced to IGEL by Choice Solutions, an IGEL Platinum Partner, and selected the IGEL Universal Desktop (UD2-LX); IGEL Universal Management Suite (UMS); IGEL Universal D

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.

It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.

Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.

Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.

To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.

IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Mind the Gap: Understanding the threats to your Microsoft 365 data
Download this whitepaper to learn more about how you can prevent, or mitigate, these common Microsoft 365 data threats: external threats like ransomware, malicious insiders, user-errors, accidental keystrokes, and retention policy gaps.
From corporate contacts to sensitive messages and attachments, email systems at all companies contain some of the most important data needed to keep business running and successful. At the same time, your office productivity suite of documents, notes, and spreadsheets created by your employees is equally vital.

Unfortunately, in both cases, protecting that data is increasingly challenging. Microsoft provides what some describe as marginal efforts to protect and backup data, leaving the majority of the burden on the customer.

Download this white paper to learn more about how you can prevent, or mitigate, these common Microsoft 365 data threats:
•    External threats like ransomware
•    Malicious insiders
•    User-errors and accidental keystrokes
•    Retention policy gaps and confusion

Ten Topics to Discuss with your Cloud Provider
Find the “just right” cloud for your business. For this white paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.
There are hundreds, if not thousands, of cloud services available to organizations. In many cases, the capabilities of the service, adjusted for cost, matter more to decision makers than the infrastructure itself. As an example, the underlying infrastructure that supports common business software such as Salesforce, Microsoft Office 365, is rarely scrutinized, as the products are trusted solely on the brand’s reputation.

Choosing the right cloud service for your organization, or for your target customer if you are a managed service provider, can be time consuming and effort intensive. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations. Topics covered include:
•    Global access and availability
•    Cloud management
•    Application performance
•    Security and compliance

Agile Microsoft 365 Data Protection with Veeam
This technical review from TechTarget’s Enterprise Strategy Group (ESG) documents the results of a detailed evaluation of Veeam® Backup for Microsoft 365, including validating granular backup management capabilities and agile recovery options.

SaaS applications like Microsoft 365 can benefit an organization in a number of ways — but they can also pose the risk of data loss. Even though Microsoft hosts the infrastructure, this doesn't replace your responsibility to back up business‑critical Microsoft 365 data.

This technical review from TechTarget’s Enterprise Strategy Group (ESG) documents the results of a detailed evaluation of Veeam® Backup for Microsoft 365, including validating granular backup management capabilities and agile recovery options.

  • Technical review from TechTarget’s Enterprise Strategy Group
  • In‑depth look into Veeam Backup for Microsoft 365 capabilities
  • Why you should consider Veeam for your Microsoft 365 backup solution
Microsoft 365 Beginners Guide for IT Administrators
Discover the essential steps to get started with Microsoft 365 as an IT administrator. From setting up email accounts to managing subscriptions, this guide is perfect for beginners.
Dive into the world of Microsoft 365 for Business with this comprehensive beginner's guide designed for IT administrators. This guide covers essential topics to help you make the most of Microsoft's powerful suite of productivity tools and is designed to help you navigate the fundamental aspects of Microsoft 365 business editions. Whether you're setting up a new business email trial account, migrating emails and files, or managing subscriptions, this guide has you covered.