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Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Digital Workspace Disasters and How to Beat Them
This paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.